"Reception staff were very friendly & welcoming. The photo of the room on Wotif was not the room we got. We intentionally chose the room because the photo showed a balcony with glass railing with a view of the beach between the two buildings infront of our motel. Instead we got a ground floor room with a verandah with a timber slat surround with no view except when we looked up we could see the building infront of us. The outside verandah area was a bit dusty & was not inviting at all. When I spoke to the concierge she said the picture on the website is not always what you will get. She did give us a bottle of wine but it was still very disappointing to not get the room we thought we were getting. The room was very clean apart from some food that was left in the fridge but the fridge was still clean. Any staff we bumped into within the building were very friendly. The location for us was great. On a whole it is a nice place to stay but I will ensure next time that I get the room that is pictured."
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