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"Very clean. But room was very small and definitely not good for 2 people. Will not stay here again just because of room size"

"Clean room. Incredible view of the bay/pier. Walking distance to China Town. Great location."

"Our stay was excellent from day one! Every staff member is great. So friendly, helpful snd attentive. Beautiful room and view. Never had an issue with the room and housekeeping was so prompt. The historical pictures on the walls really tell a story and transport you into the past! We loved our stay. Thanks Fairmont Staff!"

"Horrible hotel definitely outdated. Will remind you of the motel 6. Not worth the price. I recommend that you do not stay at this hotel. I’ve traveled a lot in my young life and by far this has been the worst hotel that I’ve stayed at. "

"Good location. Easy to get in and out. Perfect if you’re just sleeping. Amenities were almost non-existent."

"This is good hotel to stay in. Friendly staff and clean room. My Deluxe room was big enough that i wished had place a small couch in the open space. The buffet breaskfast is good, b ut I wished they provided more food options. This was my second time staying at this hotel."

"Clean room and bathroom. We also tried the pool and it’s okay. Parking spaces are too tight."

"Location is excellent. Cleanliness of room was not great. Rooms need a thorough cleaning and refresh. Room furniture is all nicked up. There was no room to put a toiletry bag in the bathroom. "

"Great location. Nice, older hotel. The concierge, Judi, was very helpful. Only one elevator was working and that just wasn't enough for the amount of guests. Our room was okay; nothing fancy but comfortable. We couldn't get the a/c or heat to move off 68 degrees. The shower was tiny and not easy to use."