Khách sạn Tây Bắc Alabama

"This was a nice, quiet place to stay."

"Was unable to checkout early. Hotel said I needed to contact Expedia to do that. Expedia bounced me back to the hotel. Was charged for a night I didn't stay."

"Very clean with a nice staff."

"I liked their Executive Suite because not only of the kitchenette w/it's own sink but plenty of space."

"Very clean"

"The property was absolutely amazing. Loved everything about it. And being right in the center of town was a nice feature. The staff was unbelievably kind and nice and generous. Having the restaurant downstairs was so convenient as well as the gift shop. However, the parking was a little bit tricky cause it’s street parking that is metered. But other than that, We’ll definitely be back. Thanks for a wonderful vacation."

"HVAC unit in room was extremely noisy. Each time the unit came on there was excess noise that would wake you up."

"Every time I left my room in the hallway it was a musty smell like the AC was not cool enough, also when I went into my room the AC was not on at all."

"Great room. Only problem was the desk clerk kept speaking much faster than I could hear. I asked him to slow down a couple times but he just kept speaking like a heavily accented auctioneer. I still don't understand how he came up with that price."

"Nice"

"The basic concept was Fair, at Best. The beds were uncomfortable, the bath linens were dingy, from repeated use. The bathroom was outdated, bad wall paper hanging, as well as terrible caulk repairs. The “complimentary breakfast” was again Fair. Small breakfast nook, food okay. Hotel isn’t crowded, therefore breakfast food isn’t Fresh."

"Breakfast"

"All was good. The night shift manager brought us warm towels and blankets as we requested. Thank you again"

"There needs to be some improvements in the physical environment. Ceiling in the bedroom was peeling and upholstered chair and desk chair wear very worn."

"Check in was quick and easy. After having trouble with my room key card we figured out the door needed new batteries. Once the problem was fixed everything went smooth. Loni at the front desk was amazing! She helped us with the key card problem and suggested several places for food and fun."

"C"

"Very clean room"

"The gentleman at the front desk was very kind and helpful. However, we had two rooms because we were in town for a softball tournament. In one room the ac went out and it was horribly hot. In the other you couldn't shower because the water was brown. These issues were reported to the desk 3 times and no one ever came to either room. Expedia would not refund our money because they could never speak to the manager, he refused to take their calls."

"nice place. room was very clean. could use a little paint but im not complaining. price was great. safe location."

"Bar and rooftop were great and drinks were excellent. Location was great. However, we had problems with plumbing fixtures, door lock and noisy a/c unit. We felt that price point should’ve involved a full time front desk with baggage assistance. There was no elevator and stairs were required to get to rooms."