Khách sạn Northwest

"Was very pleased with every aspect of this hotel…will definitely stay there again!"

"This is our second time staying at this property. Still as pleased as we were the first time. Definitely will be back:)"

"The staff is so nice!"

"A lot better than we expected! As noted the carpet is old and our room had an odor, but everything was clean and it was quiet and safe. "

"Do not stay at this hotel. It is substandard, dark, and ugly. No ceiling light in the bathroom. Phone does not work. AC is loud and inadequate. Bed is uncomfortable. The place is noisy. This was my worst lodging experience ever! I checked out after one night, and they are trying to bill me for 3 additional nights. This place is a rip-off!"

"Can’t think of anything not to like about this hotel"

"Biggest issue is you’ll be up all night hearing people open and shut their doors which isn’t too loud but the way it shakes your own doorframe makes it sound like someone is trying to break in. Could not get a restful night of sleep there once so we left a day early. Rotten staff. The cleaners took my towels without replacing them multiple times, never changed the bedding and never took the trash. One girl, Thioro, at the front desk texted about my stay, I told her about the issues and all she...

"Clean hotel, friendly staff"

"Breakfast pool staff were very friendly. If you’re friendly to them they’ll be friendly to you. Remember that wherever you go."

"was nice. food not that great. but would stay again."

"Excellent breakfast and room amenities."

"The room and bathroom were clean and well stocked. The gym is nice. Parking was convenient. Staff was very good. Breakfast was disappointing and the walls are this. Had a very noisy night with not much sleep. We didn't complain. Just hoped it would stop."

"Loved the location! Loved the comfy bed! People were nice and it was walkable downtown."

"The breakfast was very good. The woman who prepared it was very attentive and maintained the area for hoyrs."

"Staff were great! Coffee very good! Clean and comfy room. Easy access to hospital."

"The bed was so comfortable and the sheets were so soft!!! Amazing. Everything was excellent except me and roommate both had throat irritation overnight and wondered if it was something in the room. Not sure but odd that we both had it that night and only that night. It smelled ok in the room. "

"The hotel being new was a plus. The front desk staff was not accommodating as they could have been. We reserved the room months in advance and when we called the day before and the morning of to reiterate our wishes they would not try to help. The hotel was about half full at the most, but our desire to have a room near the elevator and high floor could not be fulfilled. We paid for a 1-bedroom executive suite and she gave us a handicap room with small shower. We went back to the desk to...

"Lovely stay....we will make this our go to stop in Wilmington!"

"Love the staff here - always friendly, knowledgeable and helpful. I stay often for work and have never had a bad experience."