Khách sạn Norwalk

"Super pleased with this Tru! But I have never been disappointed by a Tru. Restaurant across the street is pretty good. "

"Nice room with a good price and close to the ballfields!"

"Great stay! The only complaint I have is that they were doing some construction in the lobby, but overall an awesome hotel and very helpful and friendly staff."

"Not our 1st stay, everything was excellent as usual!"

"Very helpful staff"

"I would like to rate the staff higher however this is the second year I have had an issue with the housekeeping staff. My husband and I attend an event not far from this hotel around the same time every year. Because the event doesn’t start until later in the day, I asked for a late checkout. For $15 I was given until 1 pm. But even though I had a late checkout, the housekeeping staff began knocking on my door at 9 AM. I told them to go away, which means I’m obviously occupying the room and I...

"Hotel/room was clean. Staff was helpful and friendly. Pool was unavailable which was a bummer but could use pool at next door hotel if wanted. Breakfast was good."

"Good "

"Friendly staff clean"

"Property looked and felt tired. Staff was ok - counter rep smoking outside entry upon arrival. Room was visibly clean but also looked tired - scuff marks, stains on chair cushion. "

"Rails were falling apart. Trash bags in the hallway. We had to leave a day early due to a huge snowstorm, I was told I would get a refund for the night. Weeks have passed and have yet to see that refund."

"Room had Ants, heat wouldn't stop running, shower drain Very slow so stood in water. Breakfast was good. Hot tub has 1 working jet. Pool ok. "

"Everything was excellent, nice check-in rooms clean !! Nice Bar/Restaurant next door to access 👍"

"Check in was handled well, clerk was friendly and gave my dog a treat. Breakfast was very good, hotel seemed new and area was happening, with an outlet mall across the street and nice restaurants within walking distance. "

"This hotel was very clean. The initial staff at check-in was very polite. The staff changed at 11 PM was very rude. Breakfast didn’t start till 7 AM and most of the guest staying with us had to be leaving at that time. Nice place to say but rude late shift staff. Not staying here again."

"The staff seemed kind of lost and confused most of the time. I had trouble catching staff a few times when I needed something. I’d be waiting at the front desk for 15+ minutes, even when coming in from outside and making some noise to try to have them notice me. My key got deactivated mid-stay because they checked us out on the wrong day. Our heater/AC didn’t work in our room but they gave us an extra blanket. Our room was either cold or hot and stuffy, there was no in between. There was a dirty...

"Well lit lot with lots of parking "

"East walk to Outback Steakhouse."

"The property was very clean and modern decor. Breakfast was always fresh and had a good variety of food. The staff was extraordinary cordial amd friendly. Shout out to Lauren and Cameron! Great location to restaurants and things to do in Des Moines and surrounding area. Room rates were very affordable given all the amenities. Highly recommend!"

"I stay at this property multiple times a year and have always had a very positive experience. Conveniently located, ample parking, clean and quiet."