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"Room was clean and comfortable. Staff was helpful. No issues."

"Hotel Gerl far surpassed my expectations and my family’s. The staff, food, amenities, rooms and food was all perfect! My kids are asking when we are coming back and I know it’s going to be soon thanks to how great they treated us. "

"Good value and clean stay, close to public transport and supermarkets so super convenient!"

"Clean room with a nice mountain view, friendly staff"

"We were greeted at check in with a glass of prosecco each before going to the room. The room was a family room which provided a very spacious bedroom and seperate living room with a sofa bed. The spa facilities were absolutely beautiful and being located so close to the car park for us was ideal. Pet friendly and the area of Bad Reichenhall is absolutely stunning. We would stay in this hotel again tomorrow if we could. Loved it."

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"We absolutely loved this hotel. Everyone but two staff members was amazing. The young man that works the morning desk absolutely the best. He goes above and beyond to ensure you have what you need. The breakfast staff members were amazing. There is the one lady that worked the after desk that’s horrific. She needs a new career because she is miserable and mad at the world. The young man told us he would get us more train tickets to come back in 5 minutes because we extended our stay. I come back after he went home. We asked her for the tickets. She rudely said step in front of the desk not the side. She said just use your old tickets they will work I don’t see anything. Just an angry tone. Did say good by have a nice day nothing. Just started at us with hate for no reason. But other than her we loved it there we ended up staying two extra nights. The free area train tickets were a huge plus. It’s an easy walk to the train station! "

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"We were greeted at the reception by a friendly lady and even though we were early, we got to check in. There was a welcoming plate of cookies at the reception which proved to be a delight for my daughter. We got a family accommodation and it was two separate rooms with separate bathrooms. Pleasantly surprised by that. Very clean rooms. The walking distance to places was close enough - to the train station, to the river and to the city centre. "