Search Villas in Oak Park Heights

"The girl at the front desk was not the most helpful or pleasant. We booked 2 rooms with Expedia and only had one room in the computer. Instead of trying to help us understand what happened and resolve the problem she just simply made us purchase another room and be off. I have to say it is a very clean hotel and the rooms are beautiful. So the front desk was the only bad part. She needed to be a lot more friendly and more helpful with the situation. Because of this misunderstanding with the rooms I don’t think I will go back but you never know. "

"Good breakfast - Clean rooms"

"Front desk staff were great! Clean and great food. "

"The front staff was incredible! Softest carpet ever, great amenities!"

"Breakfast selection has improved with more fresh fruit selections"

"Excellent staff. Enjoyed the lobby cafe (the barista was awesome) and the carrot cake in the grill. The exercise room is in desperate need of some attention. Dirty, busted equipment, bathroom smells, no towels, etc. I’m not sure why hotels do not do a deep clean on each guest room a couple times a year. The house keeping staff can only do so much. For the cost of the stay, I was expecting a a slightly cleaner room. I’m giving this hotel a five mainly because the staff was phenomenal. The property owners need to up their game and make the facility match the incredible staff."

"Customer service was grade A just a little pricey "

"Comfortable beds. There was no shower gel in the bottle and there was no hair conditioner in the bottle. The room temperature was comfortable and easy to adjust"

"The AC in our room did not work and no one came to help us. There was no continental breakfast and when we asked they said "well you have to pay a small fee". Parking is also not free at this hotel."