Khách sạn Oakwood Hills

"Hot tub was broken Pool area was pretty gross there was lots of hair in the pool and around the pool area. You would literally catch hair in your hands when swimming and step on it when going back to your seat or when getting a towel. The breakfast was overpriced, the front desk staff wasn’t very helpful. When I checked in she gave me my room number and key and that was it. Did not explain amenities, did not explain breakfast, did not explain where anything including the elevator was located....

"Breakfast was great. Staff is very nice and helpful."

"The staff was very friendly"

"Always go back here whenever we visit our Gurnee family"

"Easy check in bathroom kinda small"

"Won't be back..not clean loud people ..staff never available when you need them..rather rude at your check in also."

"The star of the show was Ms/Mrs Lisa ! Lisa was very polite upon arrival and always greeted us when entering the lobby arriving for breakfast or leaving each day . I also overheard her acknowledging every guest that walked by . Our room was the king size and it was very clean and spacious! Bed was very comfortable . The pool just underwent renovations and we enjoyed it along with the hot tub . Adult hour being from 11-12am put the icing on the cake also helps the pool area opens at 6am . Let’s...

"I like all at the property! Clean rooms, great service staff, friendly registration staff"

"I like that there was free breakfast and parking at the facility. The staff was welcoming!"

"Honestly, everything I needed. Clean, friendly staff, quiet, safe, and with all the essentials. Will definitely be staying again."

"Very nice place."

"The room need to be up to date also bathroom shower had little hot water"

"Very pleased with my stay clean room continental breakfast!"

"The room was extremely large and very clean the only negative is the rate of the room it was rather high."

"The room was decent, and spacious, good breakfast, but we had a very hard time at night because of the people at the next door motel, who drank, and yelled for hours outside."

"Property was unkempt kids running from the pool wetting the hallway no staff keeping an eye out in case someone fell. While having breakfast housekeeping started mopping the floor with a strong smell. Which made some of us leave the breakfast area."

"Hair found on both towels and bed sheets raises concerns about hygiene."