Studio, 1 giường cỡ king, không hút thuốc | Ban công

Nhận xét về Coconut Malorie Resort Ocean City a Ramada by Wyndham

3 out of 5
Coconut Malorie Resort Ocean City a Ramada by Wyndham
200 59th Street on the Bay, Ocean City, MD

Nhận xét

7,4

Tốt

Đánh giá 10 - Xuất sắc. 355/1181 nhận xét" "
Đánh giá 8 - Tốt. 379/1181 nhận xét" "
Đánh giá 6 - Được. 235/1181 nhận xét" "
Đánh giá 4 - Kém. 135/1181 nhận xét" "
Đánh giá 2 - Tồi. 77/1181 nhận xét" "

7,4/10

Sạch sẽ

7,8/10

Nhân viên & dịch vụ

7,2/10

Tiện nghi, dịch vụ

7,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Jasmine

Lưu trú 3 đêm vào Tháng 5, 2024
Jessica trả lời vào 24/05/2024
Thank you for leaving a review.

6/10 - Được

khary

Thích: Tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great location and amenities near by but the Hotel can use some updates to their furniture, beds, dressers, refrigerators etc. Also the room could have been a little cleaner. I almost got stuck in the elevator on my last day, so maybe they need tuned up or something. I've stayed here many times before but if they don't update, I will not be back.
Lưu trú 3 đêm vào Tháng 4, 2024
Jessica trả lời vào 24/05/2024
Thank you for leaving a review. Your feedback has been shared with the proper department. We hope that you will visit us again.

4/10 - Kém

dan

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
To say the property and rooms are outdated is an understatement. They haven’t been remodeled since the 80s. And they have an old HVAC system. There’s no air condition yet. It’s either all heat or AC. We went in the middle of April and they still had the heat on they did provide a fan for the room, but I could never get the room below 75°. The floor was old terra-cotta tile. It was filthy. You walk across it in your socks and it looks like you were at the beach. There was so much dirt and sand or my socks.
Lưu trú 2 đêm vào Tháng 4, 2024
Jessica trả lời vào 24/04/2024
Thank you for the feedback. We truly regret that the accommodations were not what you expected. We have a new HVAC system that was installed in 2023. We continually try to do our best for our guests.

6/10 - Được

Candace

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 4, 2024
Jessica trả lời vào 24/04/2024
Thank you for taking the time to rate our resort.

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was extremely kind and helpful. We will look to stay here during the season and will stay here again for cheerleading competition in the future
Lưu trú 2 đêm vào Tháng 3, 2024
Jessica trả lời vào 24/04/2024
Thank you for your recent stay wand reviewing your stay at Coconut Malorie. We look forward to seeing you again on your next visit to Ocean City.

10/10 - Xuất sắc

Jennifer

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We really enjoyed it...... will definitely be staying again
Lưu trú 2 đêm vào Tháng 2, 2024
Candy trả lời vào 09/03/2024
I am happy that you enjoyed your stay with us. Please come back and see us again.

4/10 - Kém

Kristine

Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Ashame that I’d never go back there
The room was clean but sleeping was atrocious!! They definitely need to update bedding & furniture. An extra roll of toilet paper would have been great
Lưu trú 2 đêm vào Tháng 2, 2024
Candy trả lời vào 09/03/2024
We apologize for any discomfort you may have experienced during your stay with us. We are continuing to upgrade our hotel, and hope that if you decide to book with us in the future, that you will have a better experience. Our front desk is open 24hrs for our guests to have access to any thing they need during their stay with us.

10/10 - Xuất sắc

Blaine

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This is the sixth time my wife and I have stayed here and it’s been great each time.
Lưu trú 2 đêm vào Tháng 2, 2024
Jessica trả lời vào 15/02/2024
Thank you for being a repeat guest with us. We look forward to seeing you again soon.

10/10 - Xuất sắc

Manuel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place wasn't too far from the places I go during the summer. A good walk to and back.
Lưu trú 2 đêm vào Tháng 12, 2023
Jessica trả lời vào 23/01/2024
Thank you for staying with us and taking the time to post a review. We hope to see you again on your next trip to Ocean city.

10/10 - Xuất sắc

Elaine

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2023
Jessica trả lời vào 28/11/2023
Thank you for the feedback. We hope that you will stay with us again.

6/10 - Được

Craig

No a/c and bed was very loud and uncomfortable
Lưu trú 2 đêm vào Tháng 10, 2023
Jessica trả lời vào 28/11/2023
Thank you for the feedback. Coconut Malorie has a system that is either heat or air. There are fans provided in the unit for your use.

8/10 - Tốt

robert

Thích: Tiện nghi phòng
Needs work
The room definitely needs work. Lots of mold in bathroom and on air conditioning vents.the room looks like it had water leaks at one point by stains on walls. Mice in the room at night.
Lưu trú 3 đêm vào Tháng 10, 2023
Jessica trả lời vào 10/10/2023
Thank you for the feedback. Unfortunately, being on the bay creates an opportunity for unwelcomed guests to access the resort. We have routine pest control twice a month. We will address the mold issue immediately.

10/10 - Xuất sắc

Marta

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 6, 2023
Jessica trả lời vào 25/09/2023
Thank you for leaving a review. We hope that you will stay with us again!

6/10 - Được

Erica, Plymouth

Lưu trú 2 đêm vào Tháng 9, 2023
Jessica trả lời vào 06/10/2023
Thank you for taking the time to post a review.

10/10 - Xuất sắc

Arlene

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Staff was wonderful
Lưu trú 1 đêm vào Tháng 9, 2023
Jessica trả lời vào 07/09/2023
Thanks for the great feedback! I will be sure to share your kind comments with the team. We hope to see you again soon!

10/10 - Xuất sắc

Tamara

Thích: Sạch sẽ, tiện nghi phòng
The Hotel was nice the room was but my only issue is I’ve never stayed at a hotel that doesn’t clean the room and replace the linens automatically while your out… This hotel only cleans the room after you leave and you have to request fresh towels and linens and make the bed yourself needless to say for the money I spent on this room I should not have to make a bed or request a thing it should of been done automatically but I will never stay at that hotel again that’s for sure…
Lưu trú 2 đêm vào Tháng 9, 2023
Jessica trả lời vào 07/09/2023
Thank you for taking the time to leave a review. We do not service the units during your stay and we offer a linen and towel exchange service every three days in efforts to reduce water and energy consumption.

10/10 - Xuất sắc

Bryan

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Nice
Very nice
Lưu trú 3 đêm vào Tháng 8, 2023
Jessica trả lời vào 07/09/2023
Thank you for leaving a review!

8/10 - Tốt

Carmela

Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ
Location is wonderful especially a room with water view. Staff is all professional especially Donna. Rooms are clean but not perfect. I believe certain parts of hotel need to be deep cleaned , replaced or updated.( balcony curtains, sofas in rooms, hall carpets definitely, only 1 elevator working ). If you can overlook all those then it’s excellent
Lưu trú 3 đêm vào Tháng 8, 2023
Jessica trả lời vào 07/09/2023
Thank you very much for your kind words. I will share your comments the staff and we hope to see you again soon.

2/10 - Tồi

Adrian

Không thích: Sạch sẽ, tiện nghi phòng
Horrible
Don’t waste ur time here
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 07/09/2023
Thank you for taking the time to leave a review even though you didn't stay with us. We hope that you will consider staying at Coconut Malorie in the future.

6/10 - Được

Whitney

Đi cùng bạn đồng hành
Stayed here many years ago and I remember it being much nicer. Definitely a lot more run-down since then. The best part about this place is the location. A little remodel would do this place wonders. I would rate it a 6/10. Not the worst place I have ever stayed but wasn’t too terrible for the price.
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 30/08/2023
I am sorry that we didn't meet your expectations. We appreciate your business and thank you for staying with us.

10/10 - Xuất sắc

Shanekia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had Avery good experience and the front desk clerk was very helpful
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 30/08/2023
Thank you for the great feedback and staying with us. You were so pleasant to the staff and we hope that you will visit again!

10/10 - Xuất sắc

Stephen

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It's very well situated for access to both the southern and northern halves of Ocean City, so all restaurants and other venues are nearby.
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 30/08/2023
Thank you for staying and taking time to post a review. We hope to see you again soon!

10/10 - Xuất sắc

Anthony

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Great place to stay. Friendly staff. Staff always willing to help and correct any issues.
Lưu trú 4 đêm vào Tháng 8, 2023
Jessica trả lời vào 30/08/2023
We are happy to see that you enjoyed your stay at Coconut Malorie. Thank you for taking time to post a review. We hope that when you are in Ocean City you will stay with us again!

6/10 - Được

Darlene

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Front desk not that friendly. Can't check in till 4. We traveled 4 hrs and got there 30 min before check in and had to wait outside. Not really hospitable
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 07/09/2023
We are sorry that you weren't able to check in early. Sometimes the units aren't available for an early check in due to a possible maintenance issue. We are glad that you arrived just before 4pm and didn't have to wait for an extended amount of time.

6/10 - Được

Nicole

Đi cùng gia đình
Family stay for cheap price
Room could be updated and had a small musty smell… elevator got stuck … had to get our own fresh towels because housekeeping never replaced them … bathroom was nice .. and we enjoyed the pool and game room
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 30/08/2023
Thank you for taking the time to post about your recent stay. Please know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide great customer service.

8/10 - Tốt

Tammi

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 30/08/2023
Thank you for taking the time to provide feedback.

8/10 - Tốt

Ron

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay , we would come back.
Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 30/08/2023
Thank you for the feedback. We look forward to you visiting us again.

8/10 - Tốt

Larry

Thích: Sạch sẽ, tiện nghi phòng
The hotel was in the middle of renovations, so we were unable to utilize the front entrance. The front desk people were not very friendly.
Lưu trú 3 đêm vào Tháng 8, 2023
Jessica trả lời vào 07/09/2023
Thank you for leaving a review. We are glad that we were able to install the new automatic sliding doors that offer a smoother entrance and exit for our guests and the luggage carts. Thankfully there were additional doors to access the building.

6/10 - Được

Lisa

Lưu trú 2 đêm vào Tháng 8, 2023
Jessica trả lời vào 07/09/2023
Thank you for leaving a review.

6/10 - Được

Jennifer

Đi cùng gia đình
Smelly
The room had a musty moldy smell. The bathroom had what looked like black mold in the ceiling. The whole room itself had a moist feeling and smell and the sofa and bed sheets felt damp.
Lưu trú 3 đêm vào Tháng 7, 2023
Jessica trả lời vào 14/08/2023
Thank you for the review. Unfortunately, we weren't able to address any of the issues during your stay with us as nothing was reported.

8/10 - Tốt

Michelle

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pool was closed but other than that it was a good stay
Lưu trú 2 đêm vào Tháng 7, 2023
Jessica trả lời vào 14/08/2023
Thank you for taking time to leave a review. We hope that you will stay with us again.

8/10 - Tốt

Christina

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Great stay, was quiet, staff was amazing. The property definitely needs some updates. Being near the beach puts a lot of wear and tear on a building but didn’t affect our stay at all. Love that you are near Fager’s and other restaurants and bars.
Lưu trú 3 đêm vào Tháng 7, 2023
Jessica trả lời vào 14/08/2023
Thank you for the feedback.

8/10 - Tốt

Diana

Thích: Sạch sẽ, tiện nghi phòng
Dj
Can’t work TV!
Lưu trú 1 đêm vào Tháng 7, 2023
Jessica trả lời vào 14/08/2023
Unfortunately, sometimes the TV has to be set on HDMI1 manually. Thank you for the feedback.

10/10 - Xuất sắc

Heather

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great time, clean and easy to walk around to everything
Lưu trú 2 đêm vào Tháng 7, 2023
Jessica-General Manager trả lời vào 24/07/2023
Thank you for taking the time to provide us with feedback. We look forward to you staying with us again.

8/10 - Tốt

Terri

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Still charming
I have stayed at Coconut Malorie many times around 20 years ago and i thought it was the coolest hotel! There are some unique and charming aspects of the hotel like the view, the game room/library and gym. Unfortunately, Wyndham needs to invest a little more in this hotel for some upgrades. New carpet/flooring and new mattresses/sofas should be top of the list. Other than that, the staff was pleasant and helpful, and the Manager was almost perfect at communication and de-escalating my annoyance about the concerns I had with the 2 rooms my family stayed in. She did her best during a busy weekend to keep us comfortable and happy. All in all, the hotel is still one of my favorites because of the features, and I hope to see the investors do some upgrades soon. The hotel deserves it.
Lưu trú 2 đêm vào Tháng 7, 2023
Jessica-General Manager trả lời vào 24/07/2023
Thank you so much for your kind words. I appreciate your feedback and I have addressed the mattress and sofa issue in the unit. It was my pleasure to speak with you and I hope that you will stay with us again. Please contact me and I will do my best to accommodate you.

10/10 - Xuất sắc

Christina

Lưu trú 1 đêm vào Tháng 7, 2023
Jessica trả lời vào 14/08/2023
Thank you for leaving a review.

8/10 - Tốt

Fran, Patchogue

Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Peace full
Lưu trú 2 đêm vào Tháng 7, 2023
Jessica trả lời vào 24/07/2023
Thank you for your feedback. Please visit us again.

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, tiện nghi phòng
Hotel needs updating
Hotel needs to be updated. Housekeeping leave alot to be desired. But, the manager went out of her way to help make our stay better! She was wonderful!
Lưu trú 2 đêm vào Tháng 7, 2023
Jessica-General Manager trả lời vào 24/07/2023
Thank you for the opportunity to respond to your concerns. I am very sorry to hear that the cleanliness wasn't up to par. Thank you so much for your kind words. We would love for you to stay with us again!

10/10 - Xuất sắc

Catherine

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 7, 2023
Sequoia trả lời vào 20/07/2023
Thank you so much for your review. We are pleased you enjoyed your stay with us. Our staff is working hard to improve our property so we appreciate you taking the time to leave a review. We hope to see you again soon!

10/10 - Xuất sắc

Karla

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
All in all a very nice stay
The accommodations were very nice. The view was beautiful. Despite detailed instructions on how to brew a cup of coffee it did not work. Other than that the stay was better than expected
Lưu trú 2 đêm vào Tháng 6, 2023
Sequoia trả lời vào 08/07/2023
Thank you so much for your review. We are glad you enjoyed your stay with us and hope to see you back again!

8/10 - Tốt

Cynthia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Great location. Staff was friendly and attentive. Pictures of rooms online didn't match reality. Needs a huge update, furniture is stained and dated. Would stay again if renovated.
Lưu trú 2 đêm vào Tháng 6, 2023
Jessica trả lời vào 27/06/2023
Thank you for taking time to post a review of your stay with us. Our team looks forward to providing you with exceptional service in the future if you decide to stay with us again.

2/10 - Tồi

Caitlyn

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Horrendous!!!!! I do NOT recommend. We stayed for a long weekend in a king suite and for the price, the service was terrible. There was no hot water and no air conditioner and no matter how many times we addressed the issue with the front desk the answer was “we will notify maintenance” and “a manager will be in Monday”. For an 85° weekend our room stayed at 76°. That’s extremely uncomfortable. They did absolutely nothing to accommodate us in anyway. Donna, the attendant at the front desk continued to text and ask how are stay was and I can reassure you every time I responded with an upset answer we heard nothing back. I personally will not refer any there and wherever I can leave a review I will make it known how rude and inconsiderate they are to their guests. If you have any concerns, good luck finding someone to speak too or address with your concerns.
Sequoia trả lời vào 14/06/2023
It is unfortunate that you did not enjoy your stay with us to the fullest. We pride ourselves on giving our guest legendary service. All of your concerns have been directed to the appropriate departments to be addressed. We do want to thank you for taking the time to give us your feedback.

2/10 - Tồi

Xaviera

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is terrible!!!! The furniture in the rooms are old. There was only 1 nightstand next to the bed. Drawers on the furniture hanging uneven due to wear and tear. The curtains were dirty. Unable to control the temperature in the room. Our room was freezing so the front desk gave us a space heater. We paid way too much to have our room heated by a space heater! There was hair from the previous guest in our tub and spoiled milk left in the fridge when we arrived. There was no housekeeping to clean our rooms during our stay. We had to sit towels and trash outside the door which was picked up 2 days later! This place is in desperate need of an overhaul!!
Sequoia trả lời vào 02/06/2023
Thank you for reviewing your stay with us. We apologize that you were disappointed with your stay. Although our building does have older specs to it, our staff gives 100% towards making sure any problems reported to the front desk are taken care of in a timely manner. Unfortunately, our building any has a 2 pipe HVAC system, so we only have A/C or heat at one time. Generally it is not this cold during this time of the year. We appreciate you taking your personal time to comment and tell us about the problems you faced.

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 5, 2023
Sequoia trả lời vào 02/06/2023
Thank you so much for your review! We are pleased you enjoyed your stay with us. Our staff is working hard to improve our property so we greatly appreciate the good feed back. Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 - Xuất sắc

Rich

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2023
Jessica trả lời vào 14/03/2023
Thank you for the feedback and we hope that you will stay with us again soon.

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed for the shell shocked event at Fagers island. Very convenient. Weather was great, room was clean and staff was friendly. Great job.
Lưu trú 2 đêm vào Tháng 11, 2022

2/10 - Tồi

Carla, Lane

Lưu trú 4 đêm vào Tháng 7, 2022

2/10 - Tồi

Christina O

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Run down and very dated...dirty flooring and furniture in our room was worn and tattered ....so disappointed cuz the views of the bay r gorgeous....minimal hot water and no ac available for still warmer weather...had to get a floor fan out of the closet....crumbs on the table from previous people...very shabby...would never stay there again.....
Lưu trú 2 đêm vào Tháng 10, 2022
Sequoia trả lời vào 20/10/2022
Thank you for your feedback regarding your stay. I am sorry our property did not meet your satisfaction. We do want to thank you for taking the time to give us your feedback.

10/10 - Xuất sắc

Ashley M.

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was awesome ! Staff was friendly and communicated well. Right behind hotel was fagers island and it was close to many other fun places.
Lưu trú 2 đêm vào Tháng 10, 2022
Dennis trả lời vào 17/10/2022
Thank you for Your feedback! Have a wonderful day!

2/10 - Tồi

Lyndsay

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room was disgusting. Stains on the bedding and floor. Dirt and other stains in the sofa. Moms in the bathroom
Lưu trú 4 đêm vào Tháng 10, 2022
Jessica trả lời vào 16/10/2022
Thank you for your feedback. This issue was addressed with the Housekeeping Manager.