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"I loved this hotel how close it was to Central Station and Queen Street Mall"

"We requested some things on check in and it took 3 phone calls before they were delivered to our room. The rooms are a little tired. Room was not soundproof. Beautiful view, but the windows were dirty. We couldn't use the top floor bar as there was a private function booked."

"Tv did not work moves to another room fridge and telephone not working. Pass for car park did not work had to pay "

"Clean room little outdated friendly staff 100% recommened"

"Reasonably priced, great location."

"Good clean rooms and great pleasant staff "

"The staff was wonderful and the lounge area was interesting, comfortable and enjoyable to relax in or listen to music. I was frustrated with not having my room vacuumed, glasses not being replaced or the soap, etc. "

"Great location. Hotel needs updating. "

"Nice, super quiet room facing river was beautiful. Facilities and location is great, staff very helpful and a nice buffet breakfast. The only let down was the terrible rain shower head that had no water pressure "