4/10 - Kém
Kymola
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06/02/2026
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I recently stayed at North Star Villa, and while the property itself has potential, the experience was dampened by several significant oversights that didn't quite live up to the "luxury" expectations.
The Main Issues:
The Pool: The biggest disappointment was the pool being out of commission for our entire stay. While we were informed about this, it’s a primary amenity that we were really looking forward to using over the weekend. Having a villa stay without a functional pool definitely takes away from the overall value.
Connectivity: The WiFi was incredibly spotty. In this day and age, reliable internet is a baseline requirement, and we found it difficult to stay connected or get any basic tasks done online.
Security Concerns: I was quite surprised by the lack of security protocols. I was able to enter the premises without any form of ID confirmation or rigorous check-in process. For a private villa, you expect a much higher level of security and gatekeeping to ensure guest safety.
IMPORTANT NOTE: The security had no idea how to locate the villa and it was even clear that he had no idea that said villa existed.
Summary: The villa is beautiful, but the lack of maintenance on the pool, poor technical infrastructure, and lax security made for a frustrating stay. I hope the management addresses these issues, as the property has a lot of promise if managed correctly.
Kymola
Lưu trú 3 đêm vào Tháng 1, 2026