Search Hotels in Old Town, Phoenix

"Lots of things about this priory are great (the staff, the location, the size of the room). But a few things aren't. Primarily the parking. In order to park here, you have to download and use an app that took way too long, was confusing, and never made sense or worked right, and ended up charging more than a valet even though I parked myself. I'm still getting emails from them days after I checked out that are confusing and annoying. Also, the signage is poor. Mostly, it all seems to stem from the fact that this is primarily a residential building with only a limited number of hotel rooms. The signage is poor. No signs for hotel lobby. No signs for the rooms when you get off the elevator. No signage in the parking garage to tell you how to exit. Etc. "

"Place felt like a resort. Rooms were spacious. Staff, especially Danny, Sofia and Ellis were outstanding and helpful. Beds were a little soft. "

"Everything was nice and clean and staff was friendly"

"There are stores nearby "

"Very clean and nice amenities "

"The staff was exceptional. Very attentive, kind, and helpful. The hotel is charming with its mid-century modern decor. We would gladly stay here again because of the great location and wonderful vibe, but especially because of the service. "

"Airport shuttle was great. I enjoyed pool and hot whirlpool, and restaurant. The walls are a little thin in the rooms on 7th floor. I was glad to not have noisy neighbors. Overall a nice two night stay."

"Couldn’t use the pool because the geese were using it. Couldn’t use the hot tub because it was dirty. Couldn’t use the fridge because it didn’t cool and froze because the air conditioner was wack! So, no I would not recommend this establishment and by the way I did let them know about the issues and no, nothing was resolved!"

"Terrible, very dirty very disappointing very eerie feeling on this property . The parking to the right is all busted up. The website deceived me . Definitely needs a complete makeover "