Hồ bơi trong nhà

Nhận xét về Hyatt Place Omaha Downtown Old Market

3 out of 5

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 579/1002 nhận xét" "
Đánh giá 8 - Tốt. 240/1002 nhận xét" "
Đánh giá 6 - Được. 105/1002 nhận xét" "
Đánh giá 4 - Kém. 44/1002 nhận xét" "
Đánh giá 2 - Tồi. 34/1002 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Victoria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great night at this hotel.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Jeffrey

Thích: Sạch sẽ, nhân viên & dịch vụ
Great place
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 27/05/2024
Jeffrey, thank you for your kind words! The team at Hyatt Place Omaha Downtown Old Market is thrilled to hear you had a great experience. We're looking forward to welcoming you back soon!Best regards,Gabbie Hervey - DOS

10/10 - Xuất sắc

Mike

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s a beautiful hotel and very clean and comfortable. I would stay here again.
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 27/05/2024
Mike, thank you for your kind words about Hyatt Place Omaha Downtown Old Market. We're delighted to hear you found our hotel beautiful, clean, and comfortable. Our team members will be thrilled to know you had an enjoyable stay. We look forward to welcoming you back again soon!Best Regards,Gabbie Hervey - DOS

6/10 - Được

Tom and Shelli

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was dirty
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 27/05/2024
Tom and Shelli,Thank you for sharing your feedback. Cleanliness is taken seriously, and the situation you described does not reflect our standards. We appreciate your comments and will ensure that this is addressed. We hope to have the opportunity to serve you better in the future.Best Regards,Gabbie Hervey - DOS

10/10 - Xuất sắc

Sandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved Samantha at the front desk!!
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 26/05/2024
Sandra, thank you for your kind words! Samantha will be thrilled to hear your praise. The team at Hyatt Place Omaha Downtown Old Market looks forward to welcoming you back soon!Best Regards,Gabbie Hervey- DOS

8/10 - Tốt

Stephen

Đi cùng gia đình
It’s fine
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 24/05/2024
Stephen, thank you for your feedback. We're glad to hear you had an overall pleasant experience at Hyatt Place Omaha Downtown Old Market. We're always here to make your future stays even better.Best Regards,Gabbie Hervey -DOS

8/10 - Tốt

Rayleen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
The rumble from the A/C was so loud we initially thought there was a truck in the street...we were seven floors up. It wasn't until i looked into the street did I realize the noise was from the A/C unit. No phones in the room ? No daily room service (towel change / coffee refresh) Location was excellent and facilities around the hotel were super, but we will look at other hotels in the future. Staff were pleasant enough...just lacked the 'hospitality' personality I usually get from front desk staff.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 24/05/2024
Rayleen, thank you for sharing your feedback. It's great to hear you appreciated the excellent location and nearby facilities. The team will look into the points you've raised about the A/C noise and room amenities. It's unfortunate that the hospitality you received didn't meet your expectations fully. We appreciate your insights and hope to have another opportunity to serve you in the future.Best regards,Gabbie Hervey - DOS

10/10 - Xuất sắc

sheralean

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel offers a vibrant location with plenty of nearby activities and dining options. The attentive staff, clean surroundings, and robust security enhance the overall experience. However, the room cleaning schedule every three days might be a downside for guests expecting daily service. Overall, it's a solid choice for those seeking convenience and a lively atmosphere.
Lưu trú 7 đêm vào Tháng 5, 2024
Customer Service trả lời vào 24/05/2024
Sheralean, thank you for sharing your insights. It's wonderful to know you enjoyed the vibrant location and nearby activities at Hyatt Place Omaha Downtown Old Market. Our team members appreciate your kind words about their attentiveness and maintaining cleanliness. We're glad that our robust security contributed positively to your experience. We acknowledge your feedback regarding the room cleaning schedule; it's something we continuously evaluate. We're looking forward to welcoming you back for another convenient and lively stay!Best Regards,Gabbie Hervey - DOS

4/10 - Kém

Larissa, Le Mars

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Down comforters had mold spores
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 21/05/2024
Larissa, thank you for sharing your feedback. It is disappointing to hear about your experience with our bedding. Please know that we take cleanliness very seriously and strive to maintain high standards. Your comments will be reviewed with our team to ensure improvements.

10/10 - Xuất sắc

Devin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful location
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 20/05/2024
Devin, thank you for sharing your experience! Our team at Hyatt Place Omaha Downtown Old Market is thrilled you enjoyed the wonderful location. We look forward to welcoming you back.

10/10 - Xuất sắc

Dawn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property. I’m not one to like the nightlife.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 14/05/2024
Dawn, it's wonderful to hear that you appreciated Hyatt Place Omaha Downtown Old Market. We understand everyone has different preferences when on vacation. We do hope you were still able to enjoy the tranquillity of your stay despite the vibrant setting around us. Thank you for choosing us.

6/10 - Được

Tony

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I gave this hotel a 3 star basically because of the location and the breakfast. Amazing location, right in the heart of Old Market. Decent breakfast included. Now the issues, for the price we paid, it didn't have adequate hot water for our showers, the one-ply angel soft toilet paper is a joke, and the bathroom sink drained extremely slow (couple hours). Otherwise, everything else was pretty good! But come on, for what we paid, we should've gotten better tp!!!
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 13/05/2024
Tony, thank you for sharing your feedback. It's great to hear that you appreciated the downtown location and breakfast offerings at Hyatt Place Omaha Downtown Old Market. We're sorry to hear about your experience concerning the shower, restroom amenities, and the slow-draining sink. We continuously strive to provide premium accommodation and services, and this includes all aspects of our guests' stay. Your feedback is valuable and will be shared with our team members for improvements. It's encouraging to know that aside from these, you found the remainder of your stay enjoyable. Thank you again for your input, we hope to have the opportunity to better your experience on your next visit.

8/10 - Tốt

Joseph

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed the staff and all went great.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 11/05/2024
Joseph, we're thrilled to hear you had such a wonderful stay at the Hyatt Place Omaha Downtown Old Market! Your praise for our team members is greatly appreciated. We aim to provide a great experience for all of our guests and we're looking forward to welcoming you back in the future.

10/10 - Xuất sắc

Caroline

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great downtown location for access to restaurants and the riverfront.
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 04/05/2024
Caroline, it's superb to hear that you found Hyatt Place Omaha Downtown Old Market's location ideal for exploring the local dining scene and riverfront. We appreciate your feedback and look forward to being your choice hotel in the future.Best Regards.Gabbie Hervey - DOS

10/10 - Xuất sắc

Shawn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was so helpful, always with a smile
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 30/04/2024
Shawn, it's heartening to hear that the team members at Hyatt Place Omaha Downtown Old Market were able to contribute positively to your stay. Their commitment to service is one of our hotel's finest strengths. We hope to warmly welcome you back soon for another pleasant stay.

6/10 - Được

veronica, south sioux city

Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 20/05/2024
Thank you for sharing, Veronica.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 - Xuất sắc

Jason

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Thank you for sharing your perfect rating with us, Jason!It's wonderful to see how much you appreciated your time at Hyatt Place Omaha Downtown Old Market! We want everyone to feel right at home at Hyatt Place Omaha Downtown Old Market. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!Best Regards,Gabbie Hervey- DOS

10/10 - Xuất sắc

David R

Đi cùng bạn đồng hành
Great place to stay .
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Thank you for the 5 out of 5 rating, David!We're thrilled to see how much you enjoyed staying at Hyatt Place Omaha Downtown Old Market. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 - Tồi

Brenda

Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 16/05/2024
Brenda, the team is truly sorry that your experience did not meet expectations. Your feedback is very valuable and helps us improve our services. We hope you consider staying with us again in the future.

10/10 - Xuất sắc

Victoria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 26/04/2024
Victoria, thank you for your Expedia review. It's great to hear that your stay at Hyatt Place Omaha Downtown Old Market met your expectations. We genuinely appreciate your feedback and we're looking forward to welcoming you back.

8/10 - Tốt

Annie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property. Helpful staff. Easy parking. Walking distance to many shops and dining spots.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 24/04/2024
Annie, it's wonderful to read that you appreciated the convenience and location of Hyatt Place Omaha Downtown Old Market. We're delighted to hear that you had an easy parking experience and found our team members to be helpful. It's always a pleasure to have guests who fully make use of our proximity to shops and dining spots. We hope to welcome you back in the near future.Best Regards,Gabbie Hervey - DOS

8/10 - Tốt

Vickie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Vickie,Thank you for choosing to stay at the Hyatt Place Omaha Downtown Old Market and for your positive score on Expedia. We're thrilled that you enjoyed your time with us and we look forward to welcoming you back for another great experience in the future.

10/10 - Xuất sắc

Sarah, Red Oak

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice, clean hotel. Great location!
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 22/04/2024
Sarah, we're delighted to hear you enjoyed your stay at the Hyatt Place Omaha Downtown Old Market. It's encouraging to know that our cleanliness and strategic location added to your positive experience. We can't wait to welcome you back in the future. Thank you for sharing your feedback!Best Regards,Gabbie Hervey- AGM

8/10 - Tốt

Laura

Đi theo nhóm
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very noisy and the breakfast was horrible
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 22/04/2024
Laura, it's unfortunate to hear aspects of your stay did not fully meet your expectations. We regret that you found the ambiance not to your liking and experienced disappointment with the breakfast offered. We highly value your feedback and strive to continuously improve our guest's experience. It will be important to review these points so that we can make the necessary adjustments. Thank you for sharing your experience, and we hope to have the chance to welcome you back in the future for a more satisfactory stay.

10/10 - Xuất sắc

ShaVohn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a nice area
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 21/04/2024
Thanks for the fantastic rating, ShaVohn!It's outstanding we could exceed your expectations during your stay at Hyatt Place Omaha Downtown Old Market. We're all looking forward to your next stay with us.Best Regards,Gabbie Hervey -DOS

10/10 - Xuất sắc

Carlos, Columbus

Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 11/05/2024
Carlos, thank you for awarding us a perfect score on Expedia! We're delighted to know that you enjoy your stay at Hyatt Place Omaha Downtown Old Market. We look forward to your next visit!

10/10 - Xuất sắc

Alexey, Columbus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 16/04/2024
Alexey, it's great to know that you had a good experience at Hyatt Place Omaha Downtown Old Market. We are truly pleased to hear it and hope to welcome you again in the future.Best Regards,Stacy Parks - GM

10/10 - Xuất sắc

Debra

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Great location. Friendly staff. Room was clean and bed was comfortable. Plenty of room to stretch out. Breakfast was good.
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 15/04/2024
Debra, your glowing feedback on the Hyatt Place Omaha Downtown Old Market is greatly appreciated. It's fantastic to know our prime location, welcoming team members, tidy accommodations, and tasty breakfast all contributed to your comfort and satisfaction. We hope to have the pleasure of hosting you again in the future.

8/10 - Tốt

Matthew

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Surprised there wasn’t a hot tub that we noticed. The staff was extremely pleasant and helpful in recommendations for the area. Love that the floors aren’t carpet in the room, providing an additional feeling of cleanliness. Definitely stay at this property again.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 15/04/2024
Matthew, it's great to hear that you've enjoyed your stay at Hyatt Place Omaha Downtown Old Market and found our team members to be helpful. We're glad that you also appreciated our cleanliness standards and our hardwood flooring. While we don't have a hot tub, we hope that our other amenities met your needs. We can't wait to welcome you back for another pleasant stay.

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
John, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt Place Omaha Downtown Old Market!

10/10 - Xuất sắc

Melissa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Walking distance to shops and restaurants. Also a short uber ride to the casinos.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 09/04/2024
Melissa, it's great to hear you found the location of Hyatt Place Omaha Downtown Old Market conveniently close to local amenities and attractions. We're glad you made the most of both the retail and dining options nearby, and that the nearby transport facilities were also useful for visiting local casinos. We hope to see you again soon!Best Regards,Stacy Parks - GM

10/10 - Xuất sắc

Kadie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its beautiful and the staff is soo friendly and helpful!
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 07/04/2024
Kadie, thank you for sharing your wonderful experience at Hyatt Place Omaha Downtown Old Market. It's delightful to know that our building's charm and the warm hospitality from our team members contributed to your positive stay. We appreciate your feedback and look forward to welcoming you back in the future.Best Regard,Stacy Parks- Gm

8/10 - Tốt

Jeff, St Albert

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 07/04/2024
Jeff, we're delighted to see you had a positive experience at Hyatt Place Omaha Downtown Old Market. Our team is dedicated to providing superior service and we're glad to know we are hitting the mark. We hope to welcome you back on your next visit to Omaha. Safe travels!Best Regards,Stacy Parks - GM

10/10 - Xuất sắc

Mark, Blair

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location and quiet facility. A must stay for anyone thinking of staying in the area.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 05/04/2024
Mark, thank you for recommending the Hyatt Place Omaha Downtown Old Market! It's great to hear that the peaceful environment and convenient location added value to your stay. We look forward to welcoming you back soon.Best Regards,Stacy Parks -GM

10/10 - Xuất sắc

Annika

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and amenities.
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 05/04/2024
Annika, thank you for choosing Hyatt Place Omaha Downtown Old Market. We are delighted you enjoyed our prime location and facilities. We appreciate your positive feedback and look forward to hosting you again in the future.

8/10 - Tốt

Aaron

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If your plan is just walking around old market, it’s right in the middle of everything and the 24 hour gas station just across the street has a grocery store and just about anything you could think of.
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 01/04/2024
Aaron, we're thrilled to hear that Hyatt Place Omaha Downtown Old Market's central location worked well for your plans. We're lucky to have such great amenities nearby. We hope to host your trip again the next time you're in town.

10/10 - Xuất sắc

Julia, Lincoln

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk staff were exceptional. Great stay!
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 27/03/2024
Julia, it's a pleasure to hear that you enjoyed your stay at Hyatt Place Omaha Downtown Old Market. Your kind words about our front desk team members are much appreciated. Thank you for choosing us, and we hope to have the opportunity to welcome you back soon.Best Regards,Stacy Parks -GM

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 27/03/2024
William, it's wonderful to hear that your stay at Hyatt Place Omaha Downtown Old Market was satisfactory. Our team appreciates your feedback and is dedicated to maintaining this excellence for all our guests. We hope to have the pleasure of hosting you again in the future.Best Regards,Stacy Parks- GM

8/10 - Tốt

Jayme

Đi cùng gia đình
Clean hotel, great location. Only complaint is the water kept turning off mid shower and you would have to wait a few minutes for it to turn back on.
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 26/03/2024
Jayme, we're appreciative of your feedback for Hyatt Place Omaha Downtown Old Market. It's terrific to hear you found our property clean and centrally located. Concerning the intermittent shower water, we acknowledge the inconvenience this caused. We are constantly striving for facility improvement and your feedback will be valuable in this aspect. We look forward to extending an even better experience on your next visit.

6/10 - Được

Ron

Not as well kept as other Hyatt Place properties we have stayed at. Sink didn’t drain very well. Sliding door on shower was difficult to open and close, shower wasn’t very clean. Breakfast was below average.
Lưu trú 4 đêm vào Tháng 3, 2024
Customer Service trả lời vào 26/03/2024
Ron, it's unfortunate to hear about your less-than-satisfactory experience, specifically regarding bathroom amenities and breakfast quality. We aim to ensure every guest's stay is enjoyable, and we apologize this wasn't the case for your visit. Rest assured, we've taken note of your feedback and will utilize it to enhance our future performance.Best Regards,Stacy Parks - GM

10/10 - Xuất sắc

Lisa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
clean and new
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 24/03/2024
Lisa, your words simply made our day! We're thrilled to know you found the Hyatt Place Omaha Downtown Old Market to be fresh and immaculate. We look forward to having you back for another wonderful experience. Safe travels!Best Regards,Stacy Parks -GM

6/10 - Được

Malissa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
I really like the room very clean very nice.. but it was no hot water whatsoever, so none of us could take a shower. and the bathroom door it was unable the lock so that was not good Kurt
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 24/03/2024
Malissa, it's heartening to know that the cleanliness and ambiance of the room at Hyatt Place Omaha Downtown Old Market met your expectations. On the flip side, we're sorry to hear about your experiences regarding the hot water and the bathroom door. Please know our team members are committed to making sure our guests have a comfortable stay, and these issues are not reflective of our usual service standards. We've forwarded this to the maintenance team to ensure future guests do not have similar experiences. We hope to have another chance to better serve you on your next visit.

6/10 - Được

Ellen

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall our stay was fine, nothing great but also not horrible. Pros: Friendly staff Convenient parking Breakfast was decent Cons: Had to request infant crib twice before it was brought to our room Pool was disgusting, smelled horrible and the bottom of the pool was slimy Shower drain cover was loose Coffee at breakfast was terrible
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 18/03/2024
Ellen, it's good to hear your stay was satisfactory, and that you found our team members welcoming. We're glad you also appreciated our parking and breakfast. We do take your concerns to heart, though. We apologize for the delay in providing you with an infant crib and for any less than impeccable areas you encountered around our amenities. Your coffee experience at breakfast also doesn't reflect the usually high quality we strive for. We're noting these points for review and action. Thank you for helping us improve.

10/10 - Xuất sắc

Tracy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outstanding customer service at check-in! Rooms were very nice and comfortable. The shops in the area were so much fun. We will definitely be back.
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 19/03/2024
Tracy, it's delightful to hear about your satisfactory experience at Hyatt Place Omaha Downtown Old Market. It seems like the cozy rooms and outstanding service played a significant part in your stay. We also love that you had a great time exploring the local shops. Looking forward to welcoming you back soon for more memorable experiences.

8/10 - Tốt

Ali

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 18/03/2024
Ali, thank you for taking the time to rate your stay at the Hyatt Place Omaha Downtown Old Market. We're pleased to know your visit met your expectations. Your feedback is valuable to us and we hope to have the opportunity to host you again in the future.Best Regards,Stacy Parks -GM

10/10 - Xuất sắc

Melanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff!
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 12/03/2024
Melanie, your kind words about the Hyatt Place Omaha Downtown Old Market are deeply appreciated. It's delightful to learn you had an enjoyable encounter with our team members. We hope to serve you again in the near future.Best Regards,Gabbie Hervey - DOS

8/10 - Tốt

Lena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 12/03/2024
We appreciate you sharing this positive rating, Lena!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Omaha Downtown Old Market. We want to share an even more enjoyable experience with you next time.Best Regards,Gabbie Hervey - DOS

8/10 - Tốt

Jill

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall the hotel was good and I would stay here again. All staff were very kind and helpful. The breakfast was great with a wide variety. The pool is very small and was too cool to swim very long. Housekeeping did not show up the second day we stayed. The third day they came and we were just about to leave and I asked them to come back in 5 min. They said they would but didn’t show up for hours later (we had already returned again). We had to request more blankets, towels and toilet paper daily. No microwaves in the room but did have one downstairs for use. Cleanliness overall was good. I am very picky about hotel cleanliness and I didn’t have an issue but I do wish housekeeping would have come daily. Overall we were satisfied and would stay here again.
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 08/03/2024
Jill, thank you for taking the time to provide feedback on your recent stay at Hyatt Place Omaha Downtown Old Market. We're pleased that you found our team members to be kind and our breakfast selection to your liking. We have taken note of your comments about the pool temperature and the timing of our housekeeping service. These points will help us to enhance the comfort and satisfaction of our valued guests in the future. Additionally, we appreciate your compliments regarding the cleanliness of our hotel. We're looking forward to welcoming you back on your next visit.Best Regard,Gabbie DOS

10/10 - Xuất sắc

Stephanie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great!
Lưu trú 2 đêm vào Tháng 12, 2023
Customer Service trả lời vào 07/03/2024
Stephanie, it's wonderful to hear that you had a fantastic stay at Hyatt Place Omaha Downtown Old Market. Your succinct but very positive feedback is truly encouraging. We hope to be your choice destination during your future visits to Omaha.Best Regards,Gabbie- DOS

8/10 - Tốt

Emily

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location in downtown Omaha
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 03/03/2024
Thank you for taking the time to share your review with us, Emily!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hyatt Place Omaha Downtown Old Market. Thank you and have a wonderful day!Best Regards,Gabbie