4/10
One problem after another from housekeeping to broken doors & a staff person unable to solve any problems. We were lucky to get a bar of soap & a roll of toilet paper literally. The place was barebones & not clean.
The staff person’s response when we discovered the kitchen area still had food debris in the kitchen area was that “housekeeping was gone for the day”. And, she had no other room available. I suggested she call her manager & have him/her come in & clean it up. She then texted the manager, we waited & the manager gave her permission to move us to a disability accessible room - where the bathroom door jamb was pulling out from the wall & the bathroom door could not be closed no matter what we did.
If this is how Extended Stay America now operates, don’t bother.
Lynne
Lưu trú 1 đêm vào Tháng 6, 2025