Khách sạn Onaga

"The hotel is extremely un maintained. We were there for four nights and now once we got her room cleaned, even though we asked. Staff extremely unprofessional don’t answer their phone. Don’t listen to your needs. Also, the parking it was a scam, it’s a third-party service where they charge you and they don’t tell you the amount you get to find out when you check out. Never had service this bad."

"Only 2 rooms on the 2nd floor that were short of ready. Smelled like paint really bad as the majority of the second floor was being painted My room smelled like it was just painted. Highly unsatisfied"

"The breakfast was great! Only disappointing part was the pool was not open. Otherwise staff were very friendly and helpful."

"The accessible bathroom had some issues. The bathroom sink was partially clogged, the shower allowed water to flood the bathroom floor, and the shower caused the shower curtain to intrude into the shower space to the extent that it was not usable."

"The beds were horrible... definitely in need of new mattresses; the family suite was super cramped."

"The first room assigned I walked in and the AC was off and the room wasn't cleaned. It was 100 degrees outside. Got assigned a second room on 3rd floor with no elevator, room ok, but AC was set at 60 and room didn't get below 78 degrees, so it ran constantly. As I was leaving and checked under the bed for my stuff, there was clothing and trash from previous stays. And the 3rd floor was hot and smelled like dirty diapers."

"My gas was syphoned twice and people kept coming to my room asking if I'm Walmart returns."

"The hotel was nice and clean. The staff were super nice and helpful. My only complaint is the water pressure in the shower was non existent."

"The staff was very helpful and friendly. The rooms were clean too they just need to wipe walls as they were dirty and there were buggers on the wall. The breakfast was okay they had sausage, biscuits and other items. Overall I would stay here again."

"Business office computers logged out and would re load. Shower was run down and loose from the wall."

"I felt the desk person should be at the counter not sitting behind a "screen fixture." This was highly impersonal. This should be changed immediately. Lobby restroom wasn't as clean as it should have been. Someone needs to review the entire facility."

"Location."