"Poor check in experience, room was not ready at agreed time. After a long drive with multiple young kids, this is an issue. Once the room was ready, the staff did not offer to help us to the room and did not help us with our bags. This is not like a hotel, more like an old age home. Room itself was clean but the common areas were filthy. I would not recommend this accommodation."
"Unfortunately, it wasn't as pleasant as I would have wanted it to be, the A/C in my room stopped working properly at midnight. A few ants were on my bed and bit me while I was asleep. I respectfully informed the front desk of the issues and if the manager could give me a call asap. It's been over 48 hours and have not heard from management. I'm all about giving a business a second chance and will stay at the same room if the deficiencies are fixed. "