Khách sạn Orchard Lake Village

"Not a clean room. Toilet seat was loose, coffee machine was dirty. All over the hotel was a complete disappointment. No wear near the star hotel."

"Stayed here while in town visiting family. This hotel is wonderful. The location is perfect, their breakfast is top tier and most of their staff is super friendly."

"When i arrived they had canceled my reservation. The credit card on file the date had expired. When i reserved the room they never gave me a chance to update the expiration date. Because i had oxed on line there was no number for them to call me to get the new date. Then they were trying to give me a room for 80.00 dollars more. The girl at the front desk called a manager and then they were able to honor the price from online. The girl at the front desk was very nice and helpful. "

"The room was clean, but a little old. Check in was very pleasant. Recognized as a Marriott Bonvoy member, given a snack bag. Breakfast was good each day. Plenty of parking"

"Bar staff was fantastic, and check in was very efficient."

"Rooms were very clean and nice and the staff were AMAZING. Overall everything was excellent!"

"more selection of food in the lobby"

"Peeling wall texture in many spots of my room. My bathroom smelled horrible of urine, and I was not able to determine if the source was incorrect cleaning agents or a sewer/plumbing issue."

"I like that it’s a nice hotel at the affordable price… the safety can be updated"

"I was very impressed with the staff. The computer system was down due to a power outage wherever their servers are. They had to keep track of the all the rooms on paper and let everyone in to their rooms since they couldn't make keys. Everything ran so smoothly even though they had that big issue. My only complaint is how hard the bed was. I have Rheumatoid Arthritis and the bed was very painful for me,"

"N/A"

"Facility was clean, spacious and up to date. The staff was very helpful and friendly especially Debra the breakfast server."