Hyatt Hotels, Orlando, Florida

"Enjoyed the Water Park when it was available. However, they kept shutting it down. But the real issue I had is 1). You had to pay if you wanted breakfast and 2). You had to pay each day for parking as a paid guest. I don't understand if I'm paying for a room also having to pay to park and it was quite expensive for a paid guest. This was truly disappointing."

"Management is very accommodating, but maintenance is a key issue. The hotel cleanliness and upkeep has degraded rapidly…especially for such a new location. Breakfast staff is not what it once was…the older gentleman who used to manage the breakfast staff kept the area sparkling, coffee hot, and food stocked. The new breakfast staff only does the bare minimum, even if you ask nicely for some cleanup or restock. The rooms are not up to Fairfield standards. Carpet is stained, full of hair, and food...