Universal Orlando Resort, Orlando, Florida

"Amazing for families with children "

"Very good property"

"We had a wonderful experience! The facility, staff, food, room and shuttle service truly enhanced our family vacation. Will definitely be staying at Terra Luna next time."

"We loved our stay, family of 10 with adult children! They were so accommodating with putting rooms close together. Transportation is so reliable and every employee is so nice and professional. Our check in was seamless. This is our third stay at the Portofino and love it there! "

"Great staff "

"Everything was great. We got stuck in the rain coming back from the parks, and there was an employee waiting at the door with warm towels for the guests."

"Clean room friendly staff"

"We loved our stay here! The buses to and from universal were so convenient so we just had to pay for an Uber to and from the airport. This hotel has a Starbucks, a cafe where you can order food and packaged items like cereal and drinks, and they have their own universal store where you can get many of the items and promotional items they have in the parks. (They even still have the Bunty interactive wands other stores ran out of). Everyone was kind and accommodating to us! Rooms were clean! "