Ngoại thất

Nhận xét về Holiday Inn Hotel & Suites Osoyoos, an IHG Hotel

3 out of 5

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 289/1005 nhận xét" "
Đánh giá 8 - Tốt. 367/1005 nhận xét" "
Đánh giá 6 - Được. 180/1005 nhận xét" "
Đánh giá 4 - Kém. 106/1005 nhận xét" "
Đánh giá 2 - Tồi. 63/1005 nhận xét" "

7,6/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

7,6/10

Tiện nghi, dịch vụ

7,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Melvin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, quiet, balcony overlooking lake. Starting to look a little worn but still vwry clean and comfortable
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Jian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A nice hotel to stay in Osoyoos
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Anshuman, Abbotsford

Stay was quiet and comfortable. Staff was very helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

6/10 - Được

Grant

Thích: Nhân viên & dịch vụ
Great location, staff were very polite and helpful. Room and balcony were not as clean as I am used to.
Lưu trú 2 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

10/10 - Xuất sắc

Ken

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely suite overlooking the lake with a nice balcony to sit and admire the sunset…
Lưu trú 1 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

10/10 - Xuất sắc

Mariam

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really amazing place and above all the manager Ron is so nice and all the staff were Great and very helpful
Lưu trú 2 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

8/10 - Tốt

Saeed

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Ok
Lưu trú 2 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

10/10 - Xuất sắc

Fabio Henrique

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Private beach!
Lưu trú 2 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

8/10 - Tốt

Allison

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Spacious room with balcony. Quiet and within walking distance of small town and amenities.
Lưu trú 1 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

6/10 - Được

Pamela

Đi theo nhóm
I found it a surprise that of the 2 night we were there, the restaurant was closed for dinner. They did serve a great breakfast however. The hotel & room are showing their age but certainly adequate. Staff were very nice.
Lưu trú 2 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

8/10 - Tốt

Benoit, Cowansville

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Bel emplacement.
Lưu trú 1 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

8/10 - Tốt

j dallila

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Decent stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

8/10 - Tốt

Michael, Victoria

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My only complaint is that after a very long day with an early rise, my daughter and I hit the hay within minutes of arriving, about 7:50pm. It was therefore very annoying to have front desk call at 8:05pm to ask how everything is. That’s what these reviews are for…don’t call me in my room.
Lưu trú 1 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

10/10 - Xuất sắc

Teresa, Mission

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Ron trả lời vào 24/05/2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Ron Sabha Chandani Manager on duty

10/10 - Xuất sắc

Janis

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was impressed how accommodating the front desk handled a mixup from Expedia (I was told no problem with a small dog). They upgraded us into a beautiful suite, I am grateful they had another room, we will be staying here next week on our trip home. The front desk clerk was 10 out of10. We arrived in the early evening of May 3, I don’t have her name so i hope you give a great big thank you!
Lưu trú 1 đêm vào Tháng 5, 2024
Ron trả lời vào 04/05/2024
Dear Janis,Thanks for the awesome 5* rating!It is amazing that you found our team member helpful and efficient, they always do their very best to make our Guests stay unforgettable.It would be our greatest pleasure to welcome you back, please do not hesitate to contact us directly, should your travel plans bring you back to the areaKind regards,

10/10 - Xuất sắc

Kamal

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good customer service you can book any room it all has lake view ❤️
Lưu trú 1 đêm vào Tháng 4, 2024
Ron Sabha Chandani trả lời vào 30/04/2024
Dear KamalThank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.

10/10 - Xuất sắc

Matthew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Looks like we got an upgrade maybe because it was off season. Liked the hotel and will be back
Lưu trú 2 đêm vào Tháng 4, 2024
Ron trả lời vào 30/04/2024
Dear Matthew,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.

8/10 - Tốt

Larry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is beautiful and the staff was very helpful. Ver good restauranr
Lưu trú 1 đêm vào Tháng 4, 2024
Ron trả lời vào 30/04/2024
Dear Larry,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.

10/10 - Xuất sắc

Nadine, Surrey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were extremely polite and very accommodating. The rooms were spacious and clean.
Lưu trú 2 đêm vào Tháng 4, 2024
Ron trả lời vào 30/04/2024
Dear Nadine,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.

10/10 - Xuất sắc

Margaretta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Ron trả lời vào 30/04/2024
Dear Margaretta,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.

8/10 - Tốt

Michelle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, friendly staff, comfortable beds and a lakeview balcony.
Lưu trú 2 đêm vào Tháng 4, 2024
Ron trả lời vào 30/04/2024
Dear Michelle,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.

10/10 - Xuất sắc

connie

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Need to clean up beach of debris
Lưu trú 1 đêm vào Tháng 4, 2024
Ron trả lời vào 22/04/2024
Dear Connie,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.

6/10 - Được

Amber

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Ron trả lời vào 19/04/2024
Dear Melanie,Dear Ron,Thanks for the awesome 3* rating! We are thrilled that you enjoyed your stay with us.

10/10 - Xuất sắc

Brian

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Excellent location at good price.Frendly staff and a quick check in
Lưu trú 1 đêm vào Tháng 4, 2024
Ron trả lời vào 19/04/2024
Dear Melanie,Dear Brian,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.

10/10 - Xuất sắc

Sander

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff, clean hotel, especially the room !
Lưu trú 2 đêm vào Tháng 4, 2024
Ron trả lời vào 19/04/2024
Dear Melanie,Dear Guest,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.

8/10 - Tốt

Charlotte

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 4, 2024
Ron trả lời vào 19/04/2024
Dear Melanie,Dear Guest,Thanks for the awesome 4* rating! We are thrilled that you enjoyed your stay with us.

8/10 - Tốt

Kix

Lưu trú 1 đêm vào Tháng 4, 2024
Ron trả lời vào 30/04/2024
Dear Kix,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us.We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.

8/10 - Tốt

Lindsey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Ron trả lời vào 08/04/2024
Dear Guest,Thanks for the awesome 4* rating! We are thrilled that you enjoyed your stay with us.

2/10 - Tồi

Leila

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed with my 6 year old son because of the pool. The pool was dirty and full of hair. The hotel is dark and dingy. In the morning, we went to the restaurant for breakfast and waited 15 minutes before anyone came to our table. We waited another 15 min to receive our drinks, and when no one came to our table to take our order, I asked the woman who was bussing if someone could take our order so she did. After waiting 45 min for an order of mini waffles, the woman bussing asked the kitchen if our food was coming and the kitchen snapped at her. There were two tables in the restaurant that ordered food in the first hour that we there. The woman bussing was extremely helpful and very kind. Everyone else was very rude and ignored us the whole time we were there. When checking out of the hotel, I asked to speak to a manager and was told the manager was not available because they were in the kitchen helping cook 😳
Lưu trú 1 đêm vào Tháng 3, 2024
Ron trả lời vào 02/04/2024
Dear Leila,Greetings from Holiday Inn & Suites Osoyoos!Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the disappointing experience you had during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and it is disheartening to learn that we fell short of meeting your expectations.We sincerely apologize for the condition of the pool and the delays and lack of attentiveness you experienced in our restaurant. It is unacceptable that you had to wait for such an extended period and encountered rudeness from our staff. Please rest assured that we are taking your comments seriously and will investigate the incidents thoroughly.We understand that long weekends can be particularly busy, but this is no excuse for the lapse in service you encountered. We will be conducting additional training sessions and implementing measures to ensure that all members of our team are equipped to provide the level of service that our guests deserve.We truly appreciate your feedback as it helps us to identify areas for improvement. Please know that your concerns have been noted, and we are committed to taking the necessary steps to rectify the situation and prevent similar issues from occurring in the future.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.Warm regards,Ron Sabha-ChandaniManager on duty

6/10 - Được

Linda

Đi cùng gia đình
Không thích: Sạch sẽ
Lưu trú 6 đêm vào Tháng 3, 2024
Ron trả lời vào 01/04/2024
Dear Linda,Thanks for the awesome 3* rating! We would love to welcome you again and exceed your expectations.Kind Regards,Ron

6/10 - Được

Linda

Đi cùng gia đình
Không thích: Sạch sẽ
Lưu trú 5 đêm vào Tháng 3, 2024
Ron trả lời vào 01/04/2024
Dear Linda,Thanks for the awesome 3* rating! We would love to welcome you again and exceed your expectations.Kind Regards,Ron

10/10 - Xuất sắc

Ava

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
During our stay, the water in the sink, toilet and shower turned a yellow-brown ish. It cleared up though, within the same day. But other than that, I loved my stay, I could come and go as I please with or without my car. Everything was walking distance. The views were amazing!!
Lưu trú 3 đêm vào Tháng 3, 2024
Ron trả lời vào 01/04/2024
Dear Ava,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.Kind Regards,Ron

10/10 - Xuất sắc

Abram

Lưu trú 1 đêm vào Tháng 3, 2024
Ron trả lời vào 19/04/2024
Dear Melanie,Dear Abram,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.

6/10 - Được

CONOR

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The pool facility had beer cans in the planted pots and the room was exceptionally warm even with the air conditioning on (in march). Check in was delayed because they couldn’t find my reservation (although I had the number) and so I was left waiting while my exhausted family had to hang out in the lobby.
Lưu trú 1 đêm vào Tháng 3, 2024
Ron trả lời vào 28/03/2024
Dear Conor,Thank you so much for taking the time to review your stay at Holiday Inn & Suites Osoyoos!Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards,Ron Sabha-Chandani

8/10 - Tốt

Rod, Langley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Ron trả lời vào 28/03/2024
Dear Rod,Thank you so much for taking the time to review your stay at Holiday Inn & Suites Osoyoos!I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. We look forward to the chance to welcome you back and exceed your expectations.Best regards,Ron Sabha-Chandani

10/10 - Xuất sắc

MELANIE

Lưu trú 1 đêm vào Tháng 3, 2024
Ron trả lời vào 19/04/2024
Dear Melanie,Dear Guest,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.

8/10 - Tốt

Chris

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Ron trả lời vào 25/02/2024
Dear Chris,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, we wish to welcome you to our property again.

8/10 - Tốt

courtney

Lưu trú 1 đêm vào Tháng 2, 2024
Ron trả lời vào 28/03/2024
Dear Courtney,Thank you so much for taking the time to review your stay at Holiday Inn & Suites Osoyoos!I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. We look forward to the chance to welcome you back and exceed your expectations.Best regards,Ron Sabha-Chandani

4/10 - Kém

oren

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2023
Ron trả lời vào 01/12/2023
Dear Oren,Greetings from Holiday Inn & Suites Osoyoos!Thank you for sharing your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. Please be assured that corrective measures have already been taken in order to avoid similar situations in the future. Having said so we hope you will forgive us this time and we look forward for your next stay with us in the future, we promise that your next stay will surely be a perfect one.Kind Regards,Ron Sabha-Chandani

10/10 - Xuất sắc

Cory

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Ron trả lời vào 04/11/2023
Hi Cory,We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

10/10 - Xuất sắc

Kyna

Đi cùng bạn đồng hành
Perfect location right on the beach
Lưu trú 3 đêm vào Tháng 10, 2023
Ron trả lời vào 04/11/2023
Hi Kyna,We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

8/10 - Tốt

Stuart

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Balcony views of the lake are amazing!
Lưu trú 1 đêm vào Tháng 10, 2023
Ron trả lời vào 04/11/2023
Hi Stuart,We are so pleased to see your 4* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

6/10 - Được

Brian

Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 10, 2023
Ron trả lời vào 20/10/2023
Dear Brian,Thank you for the 6/10 rating! We are glad to hear that you had a good time at our hotel.We sincerely wish to welcome you back again.Kind Regards,Ron Sabha-Chandani

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Ron trả lời vào 20/10/2023
Dear David,Thank you for the great 5* rating! We are thrilled to hear that you had a good time at our hotel.Kind Regards,Ron Sabha-Chandani

10/10 - Xuất sắc

Mick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast was way better than expectations.
Lưu trú 1 đêm vào Tháng 10, 2023
Ron trả lời vào 20/10/2023
Dear Mick,Thank you for the great 5* rating! We are thrilled to hear that you had a good time at our hotel.

10/10 - Xuất sắc

Najia

Đi cùng gia đình và trẻ nhỏ
Okay
Lưu trú 1 đêm vào Tháng 10, 2023
Ron trả lời vào 20/10/2023
Dear Guest,Thank you for the great 5* rating! We are thrilled to hear that you had a good time at our hotel.

10/10 - Xuất sắc

Marvin

Lưu trú 3 đêm vào Tháng 9, 2023
Ron trả lời vào 04/11/2023
Hi Marvin,We are so pleased to see your 10/10 rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

6/10 - Được

Deborah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was great. The beds are comfy. The view is amazing. Room service breakfast was disgusting. Cardboard box, ice cold and dry waffles. I won’t eat here again.
Lưu trú 1 đêm vào Tháng 9, 2023
Ron trả lời vào 20/10/2023
Hi Deborah,Thank you so much for taking the time to review your stay. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future.

10/10 - Xuất sắc

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 9, 2023
Ron trả lời vào 29/09/2023
Dear Nancy,Thank you for taking the time to share your positive rating about your recent stay with us. I'm so pleased to hear that you enjoyed your time with us. We would love to have you stay with us again when you are next in the area!

8/10 - Tốt

John

Thích: Sạch sẽ, nhân viên & dịch vụ
The location was amazing but the property could stand a bit of renewal. What really stood out was the kindliness and honesty of the staff. They were very good!
Lưu trú 2 đêm vào Tháng 9, 2023
Ron trả lời vào 24/09/2023
Dear John,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani