Tìm Villa tại Ossett

"Much of the hotel is overdue refurbishment, tired decor, signs of wear and tear in fixtures and fittings, except our bathroom which had we think been recently refitted. Room was dirty: grime on sofa and floor that was days/weeks old, finger/toenail on carpet under sofa edge - all signs of cursory hoovering over time, not a one off. Badly stained sofa bed. We noted concerns to staff, immediately corrected … but it had been days/weeks old grime, not just recent. Stain removal on sofa left damp...

"Stay every Sunday for business, I can never fault"

"The hotel is lovely. The room was spacious with high ceilings and nicely decorated. Breakfast was really good. We would definitely stay again in the future."

"Lovely hotel and frienadly helpful staff, only issue was I was in a room on the top floor over the bridge. When I got to my room my keycard hadn't been activated so had to trek all the way back to the reception."

"The room was clean but the corridor carpet needs a deep clean and proper hoovering. Aldo kitchen staff needs more training how they should talk to their customer with their request. Jane was very helpful and quickly sorted breakfast out for us. Shortage of staff can not be a excuse for not providing the service."

"This great hotel just 10 mins walk from the town centre is the best I have stayed in for the price. Staff were very polite and helpful. The single bedroom, though small, had all one could hope for, clean and well stocked, even little biscuits as a welcome. The shower was the best I have ever used in a hotel or guest house. I stayed just one night and did not take in the breakfast, but dining area seemed well appointed."

"I really can’t express how disappointed you will be. Staff felt like they really don’t want to be there. If you like broken beds, dirty dusty rooms, cutlery that’s not been washed, beans that are not even no frills, the whole place is like something out of horror movie. I could go on for ages. Stinking towels is like a speciality"

"Carol runs a beautiful place and always makes us.welcome"

"Really enjoyed our stay at the Grange"

"No problems st all with room or facilities.Breakfast included in room cost and we had no worries about food."