Khách sạn Đảo Otoque

"What a beautiful place! A dream come true. "

"Place was great overall. Pool is very large. The rooms are great, all with balconies facing the ocean and kitchenettes well equipped. There is a little store next to the hotel which is great for snacks and even food to cook in the kitchenettes. Not too expensive either. The staff are nice but not very helpful. I connected with them through WhatsApp and I was then handed off to the “experience manager” who took 3 days to respond and then was not very helpful after that either. We were staying as...

"el apartamento esta muy comodo, la habitacion, muebles y todo limpio, excelente vista, que estuvo promedio: a) no habian toallas de playa. b) no se puede pedir para hacer BBQ. c) problemas de internet al llegar que ni lo de la recepcion sabia cual era la red. d) el aire del cuarto estaba como malo. e) falta que el personal de las instrucciones bien, no indicaron exactamente donde era el parking, tampoco el edificio, no indicaron que no habia toallas de playa, tampoco que no podiamos pedir el uso...

"The hot water heater a little tricky And washcloths would be nice The building numbers were not visible till you walked up to the door! So a little difficult to find your room Beautiful place "

"Was nice "

"Buen internet y los aires estaban bien"

"Very safe feeling neighborhood. No problem walking around at night. The hotel complex is also safe and comfortable. The staff were extremely nice and helpful, especially the manager Jesus. Pool was clean and refreshing. There are lot flowers and plants which blow a lot leaves and petal in the pool in the windy afternoons. It makes for a lot of laughs trying to keep them out. The beach is about 6 to7 blocks but very walkable. There is a pizza place a block and a half and a restaurant named...

"We stay at a clean room equipped with basic but usefull kitchenette. The owner prepared daily breakfast charged with flavors and plenty of love. Have to say that we were treated like family. I suggest to try the home-made banana & nuts muffins, they're delicious. "

"Love this trip your own private paradise we are definitely going again"

"Endroit bien situé pour rayonner aux alentours. chambres propres et en bon état, il manque juste un peu de luminosité! Très grande piscine très agréable. Personnel disponible et sympathique. juste un peu de bruit le samedi soir car les voisins ont mis la musique fort mais apparemment c'était exceptionnel"

"Falto explicación sobre el uso de la cocina"

"Arrived at ny 12 noon check in per my registration with a couple of bags of perishable items to cook over the stay. Once I arrived I was told that they do not do check in until 3 PM. I showed them that the check in per my reservation was at 12 noon and that I had purchased food that could not sit in a hot car for three hours. I was told that they would expedite the room cleaning and inform me soon on the check in. I returned in 45 minuted and there was another associate there that stated that...