"Our experience was very disappointing. At about 10pm the fire alarm in our room began to ring, then stopped after 2-3 mins. Later, about 12am, it started again. That is when we called the front desk the first time. The clerk informed us that they were aware of the situation and it had been taken care of. We went back to bed just to be awaken again at 2am by a loud noise. My daughter got up and went to the bathroom and discovered the floor was flooded with water. There was water gushing down out of the ceiling light fixture in the bathroom. The floor was extremely dangerous to walk on. We called the front desk again. Again we were told they were aware of the situation. The clerk said we would need to move to a different room (they had only one available, and it was not what we had paid for). We had no help moving, one pair of shoes that was on the floor was ruined by the water. At 5am the fire alarm in the second room went off. That morning when we checked out, we inquired about an adjustment on our bill, we were denied any compensation for the night we had endured, loss of a pair of shoes as well as loss of sleep. We were told the reason for no compensation was we had made our reservation through a third party, Expedia. So, I guess the lesion to be learned is to always book directly with the hotel. If Expedia or Candlewood Suites ever decide to makes this right, I will update this review."