Khách sạn Ottenbach

"Very nice location. Hotel was definitely upgraded to a more modern look. Room was large for Europe. Bathroom was very clean. I would recommend this hotel."

"It was not made clear when booking that there is considerable construction work taking place at the front of the hotel. Whilst this had been paused for the summer, it was still an eyesore and meant that we couldn't enjoy the grounds that we thought would be there. It looked very different to the pictures advertised. The room was very small and did not have air conditioning, which is surprising for a 4 star hotel. There were also various small maintenance issues. This aside, the hotel overall...

"The parking was excellent. The Royal Mile was quite far, but transportation was good."

"Nice hotel in budget!! Got to feel like local going down the stairs/slopes to get to main town!!"

"Always remember what you pay and what you get .... this hotel is 2 minute walk from Lucerne main Station and all thing are very near and walkable from this hotel ... hotel location excellent .... breakfast ok .... everything in hotel is perfect .... room was great ."

"Staff was very helpful. Amazing location. Rooms were upgraded and clean. Would definitely stay again."

"Great hotel and close to the train station. There are tons of amenities nearby and fun bridges to visit. This is a prime location! Staff were super helpful to book trips and the breakfast was pretty good! I would recommend this place!"

"Nice place, good staff and a great place to stary"

"Great hotel in a very convenient location next to Lucerne railway station. The hotel had a small lift to take luggage up but be warned there is no Air conditioning. Fans were provided in both rooms."

"The toilet was dirty and had old urine smell. I put it in the attention of the front desk and someone supposedly went to clean it but the smell was still there. It did not smelled like it was cleaned. Since we were there for just 1 night I just end up cleaning the top of the toilet. The shuttle bus driver was very rude. He almost left without us. I was trying to get his attention when he first parked but he left and went to the other part of the side walk to smoked. Then when he was reaching...

"Been to more up to date places and did not like the fact that card key when removed turned lights and electricity off to all outlets, mini fridge, and who knows what else. My wife has medical fridge that stopped working after battery run out as electricity went out when we left it for day."

"Clean room, good location, air conditioning"

"Conveniently located walking distance to the airport. We had an early flight the following day and decided to stay here. Check in time was 3 pm but they let us store our luggage so we were able to spend the afternoon sightseeing in Zurich."

"Great hotel -beautiful views!"