Resort & khách sạn có spa tại Ottobrunn, từ 2.454.574 ₫

"I had a mixed experience during my stay. Upon arrival around 12:00 PM, I was informed at reception that my room was not ready and was asked to return at 3:00 PM. When I came back at approximately 3:00 PM, I was again told that the room was still not ready. The staff member who had assisted me earlier left without providing any update or solution. Only later did another staff member assist me, mentioning that he did not understand why I had not already received a key. Additionally, the air...

"The concierge is never available. Never on time when we are told they start. Very limited hours and support for a hotel of this stature. Also, i had them ship a package for me. That took over a month to get done. No follow up. This is the same hotel that when Covid started and I wasn’t allowed top fly into Munich Germany they refused to reimburse me. Kept my money and never offered a credit of any kind. Finally. Try and reach them. Very difficult via phone.."