Search Hotels Near Pacific Marine Mammal Center, Laguna Beach

"I recently stayed at 14 West Hotel in Laguna Beach and had a mixed experience. The location is definitely the highlight, it’s incredibly convenient and within walking distance to the beach as well as plenty of great food spots, which made getting around super easy and enjoyable. However, the property itself could really use some updating. It felt quite old and not very well maintained in certain areas. One of the rooms we were initially given had noticeably dirty carpeting, which led us to request a room change. Thankfully, the staff accommodated us, but it was still an inconvenience. Staff service wasn't the best at times. Overall, this hotel has a lot of potential because of its prime location, but it would benefit greatly from renovations and better upkeep. With some improvements, it could easily be an amazing place to stay."

"The room was nice, clean, comfy bed."

"Excellent location, very friendly and warm staff, beach towels and chairs and umbrellas available, spacious room. Very happy with our stay overall. "

"Toilet seat loose. Shower faucet needs adjustment. Other than the above, staff were friendly. Breakfast- good. Room was ok clean. Could be cleaner as I found dirty corners. Overall stay: good and will stay here again. "

"What an amazing time! Everything was exceptional. We took full advantage of all the amenities the resort had to offer. The staff at the front desk, all of the food service employees, housekeeping and valet were so professional and accommodating. Food and drinks were were 10/10. Room views were so picturesque. Love love loved our stay and wonderful memories!!! "

"Will Definitely stay there again!"

"The Hotel is old but has great character, the location is A+, and the customer service staff were outstanding,.."

"They need better mattresses and pillows!! "

"The towels in our room didn’t appear clean, which was concerning right away. We also booked expecting the advertised spring promotion with free parking, but that offer wasn’t honored during our stay. The overall condition of the property was very run down. The carpet in the walkways leading to the rooms is coming up from the floor and feels like a tripping hazard. Inside the room, everything felt outdated and poorly maintained—some of the wood flooring was coming apart and even patched with duct tape, which looked very unprofessional, especially for what was supposed to be one of their best room options."