4/10 - Kém
Cheryl
Đi theo nhóm, Đi cùng gia đình
03/01/2026
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check-in was easy and quick, and the beds were comfortable, which was appreciated after a long day. Unfortunately, the rest of the experience was disappointing. The coffee machine in the room did not work properly, we had to hold our finger underneath and apply pressure the entire time just to get the coffee to drain, and you had to keep doing this until the cup was filled.
When I went to take a shower, the hot and cold were reversed, and even when turned to “cold” the water only reached barely lukewarm, resulting in a cold shower. I mentioned this to the front desk, and the staff member simply looked at me and said “okay,” with no apology, explanation, or offer to make it right.
This was especially disappointing because I stayed here previously and had a much better experience, which is why I chose to return. Unfortunately, given the poor facilities and lack of concern from staff, especially for the price, I will be finding another place to stay when I’m in the area. This stay was far too expensive for the level of quality provided.
There was also no parking available when we returned after celebrating the new year and ended up having to park tilted on a little gravel spot.
Cheryl
Lưu trú 1 đêm vào Tháng 12, 2025