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"The kitchen was closed when we arrived. Later service may be appreciated. Our room also had a very squeaky floor so I pity the people below us. View was beautiful and shower was hot, bed was clean and fresh. Staff were not always at their post at the front desk but we never had to wait long."

"Good location for euro tunnel"

"The room wash clean. The staff were friendly. The room was falling apart. Couldn't close bathroom door. Toilet seat kept slipping off the toilet. Bunkbed needed tightening up as very wobbly. So we moved top mattress to the floor. Swimming pool was lovely. Had shower room afterwards with no hot water at all. Great location. Rooms are probably prone to being trashed. If you are looking for somewhere to just put your head at night, then it is great. Don't expect anything else. "

"Good stay"

"We were given a room where the floor sloped, window facing the beach leaked causing moisture on the window. The bed mattress was old with no support. The restaurants were very good including the steakhouse which was terrific. "

"We are disabled and the room as well as the service everything is at a high level, we recommend staying at this hotel. Thank you"

"Free parking which is so handy. The room was much better than expected and was clean and comfortable. I think we lucked out on the room we got. Decent for cheap I didn’t really see any staff other than one man who wouldn’t let us in the building after we had returned. We had to get our friend who had already to come home to let us in and then he made us stay so he can check the room was booked for 3 - despite me saying it was booked for 3. In one sense this is good for safety but another sense we were three young girls in early twenties with an older man who was getting aggy with us. But I do understand it’s for safety ? When trying to find a staff at reception to ask about parking no one was there and did not come for ages so we just left it. "

"Great location very close to the seafront (we could see the sea from our room) and slightly away from noisier/busier part of Folkestone. 10-min walk to train station. Comfortable bed and very good bathroom. Very good breakfast (although bread quality could be improved). Overall a great stay - would not hesitate to stay again when visiting Folkestone again."

"Reception and bedrooms were well kept and stylish and the location good for exploring the city. Breakfast was a bit limited and the coffee really not as good as you’d expect. The outside areas had been well designed and planted but are now in severe need of attention. There’s a lot of competition so these things are important. Overall, we felt comfortable and safe. "