2/10 - Tồi
Martha
29/09/2025
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
This is a 2 story hotel with stairs only. When we arrived we had this reservation and asked if we could get a first floor room. Told no vacancy. The 2 of us travelling had physical issues. While not needing an "accessible" room it would have been nice if there was more clear statement No elevator. The steps were narrow and it is dangerous trying to carry a suitcase up and down.
2ndly, while the room was paid for. A 100 dollar deposit is required on arrival for any damages. This has to be paid on a credit card.
3rd, while the room was clean, the hotel is undergoing rennovation. Our door did not open with the key. Upon requesting assist the front staff came up to help open the door. We were told to put our shoulder into the door to open it, as the doorframe was recently painted and sticks. Needless to say breaking down a door with a 67+ year olds shoulder is not the best.
Martha
Lưu trú 1 đêm vào Tháng 9, 2025