I was extremely impressed with the kindness that was demonstrated during my stay. The husband-wife team showed a real interest in our lives and did everything to make this a great experience. I appreciated the little things, like putting special soaps in our shower, having a professional blow dryer for my hair, and extra blankets and pillows in the closet. They were very accommodating with their breakfast hours, and offered to have something prepared earlier on our last morning when we had to leave before breakfast hours. The kitchen gives the B&B a nice feel, and after eating food from the market one afternoon, the owner gave us ice cream just to be kind. Did I mention also waters before we left for the next city and offering to let us use their own private bathroom? Overall, excellent service. Clearly they love what they do.
Bring a dictionary if you dont speak Italian, because they do not speak any English.
I can't help but make a comment about the city. Personally, while it was nice that there were hardly any tourists, the area was dirty and there was nothing to do at night. Hardly anyone was walking the streets, a nice Italian tradition, and it was 40 minutes from the beach by bus. Mondello is a beautiful beach (with lockers to store your stuff!), but the city itself lacked charm.
If you need to be in the heart Palermo and don't mind the distance from the beach, THIS IS THE B&B FOR YOU! =)