"Go somewhere else. The list of problems we had here are never ending. The neighborhood also is not great, but I guess that’s most of Palermo. The owner apparently cannot take any sort of criticism and is in total denial. If one more person tells me that “everyone else loves” something I’m going to lose it. The mattresses were the worst mattresses I’ve ever had hands down. They were mush memory foam. MUSH. I sunk to the bed frame just sitting on it. But guess why, that wasn’t a good enough reason to refund us and let us leave and stay somewhere with good beds. There’s no design sense, it’s just random everything everywhere and isn’t appealing. My shower head didn’t function properly, likely because it wasn’t properly maintained, they had to fix it. My bathroom sink faucet also wasn’t properly maintained and sprayed everywhere when using it. There’s no tissues to blow your nose. There was no toilet paper holder. The shower towels are miniature. There’s no soft lighting in the room - just bright lights - not ideal when you’re ready to settle in. DO NOT STAY HERE. "