Glad to hear you had such a great time with us Marci and thank you once more for joining us. Look forward to having you with us in the future!

Thank you Jonathan for the feedback and support over the years. We are excited for renovations this coming summer and hope the refreshed look encourages some more 5 stars from guests;)

Moring Luke,We are sorry to hear this and will look further into the photo shooting during the Coachella weekends as they were there just to capture content from the programming but not meant to be an all day thing. The signs were posted just to inform guests but we are sorry that it impacted your stay. We will also look into the AC issue with the room and other opportunities you brought up. Thank you

Thank you for joining us Antonio and we hope to see you again in the future.

As always we appreciate you William thank you for all the support over the years.

Thank you Emily for joining us and leaving a review for us. We hope to see you again in the Future.

Thank you for the review Tareh and for joining us. We hope to see you again in the future.

Hello Derick and we are sorry to hear of this experience. We can look into the room that you would have stayed in and always happy to address any issues while guests are on property in order to resolve.Thank you

Morning Yvette,Thank you for leaving us a review and choosing to stay with us. We will follow up on the room issue and sorry it impacted your stay. Glad to hear you enjoyed the coffee shop!Thank you

Morning Andrew,Thank you for taking the time to leave us some feedback. You are correct its an older property built from the 1950's and we are sorry to hear you needed assistance with luggage. We will address with our team as if this was a request we would have certainly wanted any of our team members to have helped. We do hope to see you again in the future.

Thank you Josette and glad to hear you and the family had a great time with us. We hope to see you again in the future.

Morning Lisa,Thank you for leaving us some feedback and for the years of support. We are sorry to hear we missed on the housekeeping service and will share with our team as that should have be an easy refresh. Even if for some reason we were unable to get to it we would have rather taken out the trash and brought you new towels. For that we are sorry and we will connect with our team to resolve. We do hope to see you again in the future and have a great weekend!

Thank you for joining us Gale!

Thank you for joining us Jennifer!

Thank you George for letting us know and we will look into the issue with the record player in the room you joined us in. Certainly could have helped avoid some of the issues with the cushions as well and we are sorry we missed on those opportunities while you were with us.

Thank you Casey for the review and for staying with us!

Morning Edward,Sorry to hear you feel this way and while we would not categorize our self as a thrift store we understand our design is not for everyone.Thank you

Thank you Nancy for joining us and taking the time to leave us a review!

Hello and thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay and look forward to seeing you again in the future. Enjoy the start to your weekend!

Good Morning Taleah,We are sorry you feel this way. We do clean rooms upon request and happy to do it every day if guests should choose to. We are just focused on leaving less of a foot print on our world today and trying to reduce waste as much as possible. Again when guests would like service just give us a ring or let our Front Desk team know at check in. Same goes for if you need help with getting some of your luggage to your room. We can always have someone assist but correct we do not have a bellman staff or offer valet as there is plenty of parking all around the property. We are excited about the upcoming renovations this summer and hopefully you will reconsider and join us in the future. Yes the fences are in place around both pools and the perimeter of the property for safety. Again we hope you change your mind as we would love to see you again.

Thank you for joining us Derek!

Morning Amy,We are sorry for the downed time on the TV's. This was an issue with the third party provider that we unfortunately could not resolve our selves while you stay with us. We can also have our team follow up with the Hot water issue.Thank you

Thank you Robert for the review and staying with us.

Thank you Moe for taking the time to leave us a review and for joining us.

Thank you Jacquelyn for taking the time to leave us a review and choosing to stay with us.

Your Great Roylene!!!Thank you for staying with us and for the review. We truly appreciate it.

Thank you Renee for the review and for joining us. Have a great weekend.

Morning Ryan and thank you for taking the time to leave us feedback. Sorry to hear you feel this way and we do provide service upon request in terms of Housekeeping. Always happy to honor it and or if your a long stay over to add additional days of service.

Thank you Veronica for taking the time to leave us a review and glad to see it was a positive stay!

Morning Melina and thank you for leaving us a review. We are sorry to see this and would be happy to learn more should you like to connect with us so we may seek to understand and resolve for you.Thank you

Hi Gevorg,Thank you for the feedback and happy to address this with our team. We do offer daily service upon request and this should have been honored for you. I am sorry this affected your experience with us and we appreciate you choosing to stay with us. We certainly hope to host you again in the future. Thank you

Hello David,Thank you for taking the time to leave us a rating and would love to know more should you like to reach us directly.

Thank you Andreas for taking the time to leave us a review and we hope you enjoy you're weekend!

Thank you Rena for taking the time to leave us a review and hope to see you again in the near future.

Thank you Erica for the review and glad to hear you enjoyed the stay.

Thank you Kathleen for the review and glad you joined us. Have a great weekend!

Thank you Sasha for taking the time to leave us a review and for choosing to stay with us. we hope to see you again in the future.

Thank you Ulrike for taking the time to leave us some feedback and for choosing to stay with us.

Thank you Benjamin for taking the time to leave us a review and we hope to see you again in the future.

Good Morning Evan,Sorry to hear that you did not enjoy your stay with us. Depending on the day of the week yes we will have a lot going on with in house artist and music but some of the other items we can certainly work on. We will also have our security team be on the lookout for suspicious behavior as we have not had any incidents but thank you for sharing.

Good Morning Hansel,We are sorry to hear of this and will provide feedback for operations team. Ideally would have love to been able to relocate you in this situation but we may have been sold out that weekend. Thank you

Thank you for taking the time to leave us a review Corby.

Thank you for taking the time to leave us a review Taehoon.

Morning Carole,Happy to hear you had such a good time and we love our four legged friends! Always happy to have the whole family stay with us:)

Thank you Dania for leaving us a review and for choosing to stay with us. Wishing you Happy Holidays as we close out the year.

Hi Shuko,Glad to hear you had such a great time and little ones with 4 legs are always welcomed here on property:)

Thank you Marta for the review and for choosing to stay with us.

Morning Adam,Thank you for taking the time to leave us feedback. We can certainly share with the team in order to be more friendly at the front and sorry we came of as a snake but truly not our intention. Look forward to having you join us again in the future.

Thank you Charles for leaving us a review and we hope to see you again in the future.

Thank you Nicole for leaving us a review and we hope to see you again in the future.