8/10 - Tốt
Lina
Đi cùng bạn đồng hành
04/10/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Our 3rd time here. Honeymoon, 10 years anniversary and now 20 years anniversary. This visit we noticed a decline in many things, dinning options was not great, 3 restaurants only and every night we staid, one restauant was closed. spa area is so run down, spa surrounding needs serious work, inside spa lots of dead leaves needs trimming, siting area by the spa need work, retaining wall by the beach is falling apart. Massage was good but not amazing. Price was high around $77 for 50 min, my cover up smelled bad so i had to ask for another one. Breakfast was good but not great, coffee machines didn't work well and floors are not the cleanest. Food quality for dinner was very good. But prices are very high. Our villa was amazing and very clean. Most beautiful room ever. The villas are well kept and main pool area was well kept and in a great shape, absolutely gorgeous. Check in staff was great we had Kimie and he is wonderful. But check out staff were not great. They didn't seem to care much about our stay. Also, first 2 visits we had the manager personally came to say bye to us and on our 10 year anniversary the manager gave us a card signed by all staff and a nice assortment of local soaps. Also, they used to give a basket or fruits in the room but not this time. We love Pangkour luat but not sure if we will come back. If its your first time you will not notice the decline and you will still enjoy it.
Lina
Lưu trú 4 đêm vào Tháng 9, 2025
