8/10 - Tốt
Kamili, Arlington
Đi cùng gia đình
21/06/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This was my 3rd stay at The Cove since Atlantis opened (I’ve also stayed at The Reef). The property is generally well-maintained, but showing some wear and tear with age (e.g., mildewed stucco, tattered beach chairs). The room was well-maintained, although the bathroom was not thoroughly cleaned (stray hairs that were not mine) and semi-dirty toilet. Because I travel with Clorox wipes I was able to wipe everything down to my satisfaction and opted for towel service vs daily cleaning. Unfortunately, the balcony was not clean so we weren’t able to enjoy it (again, stray hairs, bird droppings, liquid — not water— stains on tile). The service was not as great as I remembered from previous visits and the staff not as friendly; I attribute this to “hospitality” in a post-COVID world. It is worth noting that we had EXCELLENT service at both Fish and Nobu. I would still recommend it, but for the cost, it felt more like a 4 star experience than a 5 star.
Kamili
Lưu trú 3 đêm vào Tháng 6, 2024