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Nhận xét về The Royal at Atlantis

4 out of 5
The Royal at Atlantis
Paradise Beach Drive, Paradise Island, New Providence

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 1270/2230 nhận xét" "
Đánh giá 8 - Tốt. 464/2230 nhận xét" "
Đánh giá 6 - Được. 243/2230 nhận xét" "
Đánh giá 4 - Kém. 124/2230 nhận xét" "
Đánh giá 2 - Tồi. 129/2230 nhận xét" "

9,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Bryan Vladimir Morel

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Resort is good in all aspects but when it comes to spending money in food, excursions and other things is really expensive. Very nice experience for kids and a lot of varieties of pools and beaches
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Melissa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 26/05/2024
Dear Melissa,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 - Xuất sắc

Georgia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was our first visit and we loved it!! So much to do! We just truly enjoyed it. My suggestion for the future. If someone is visiting for the first time, insist that they be shown where their room is located. I had to ask several times for direction and we were VIP guests. Also more options for breakfast with more tea options in the hotel. Poseidon table is expensive with too much food. Can’t eat all of that for breakfast.
Lưu trú 5 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 26/05/2024
Dear Georgia,Thank you for vacationing with us at the Royal, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback and suggestion will be shared with our team as it also highlights opportunities for us to improve.Thank you so much for your feedback and we can't wait to welcome you back again

10/10 - Xuất sắc

Barry J

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Atlantis is a magical place. The staff are very helpful and welcoming. The grounds are beautiful and extremely well kept. There are so many things to see and do, both inside and out.Many different dining options but it is on the pricey side. Hit the market for some supplies to help keep the cost down if that is a concern.
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 26/05/2024
Dear Barry,Thank you so much for staying with us at the Royal and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

8/10 - Tốt

Jamie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Definitively has just about everything you need at the resort. Ended up being a good walking distance from our hotel room to the beach but it was manageable. Very clean, well kept grounds. Delicious food, several restaurants to choose from. A lot of shops. Staff were very nice and accommodating. Only complaint is the rooms. You can hear everyone around you, tvs in the rooms adjacent to us, music blaring in a room nearby and overall some guests just didn’t have much respect for others as far as slamming doors, yelling in the halls, that kind of stuff. All hours of the night. I’ve never stayed in a hotel where you are able to hear other guests so easily. I’m also surprised at how many women of all ages dressed in thong bikinis at a resort that is for families. If it was an adult only resort, then go for it. Not around kids. Should be some sort of dress code when it comes to that.
Lưu trú 8 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 26/05/2024
Dear Jamie,Thank you for staying with us at the Royal, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns and gaps. Thank you again and we hope to have the honor of welcoming you back again.

8/10 - Tốt

Ronald Gregory

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was good
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 26/05/2024
Dear Ronald,Thank you for your review and choosing to stay with us. It was a pleasure to have you and it is great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 - Xuất sắc

Kathleen, Norwood

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful facilities. Wonderful aquariums inside hotel and around the grounds. Fun pools. Casino. Plenty of entertainment options at Atlantis and surrounding area
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 26/05/2024
Dear Kathleen,We are so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offer something for everyone!Thank you again and we hope to have the honor of welcoming you back again

10/10 - Xuất sắc

Adam

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing property, tonnes of fun, but service was hit or miss
Lưu trú 5 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 26/05/2024
Dear Adam,Thank you for vacationing with us at The Royal, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to improve. Thank you again and we hope to have the honor of welcoming you again.The Atlantis Team

10/10 - Xuất sắc

Keith Donnell

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 24/05/2024
Dear Keith,Thank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Jeri

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was the best vacation ever. I have visited a lot of places and this by far exceded my expectations. I am officially addicted to this property and am already going back in 2 months. Highly recommend. The staff are amazing and friendly. It is safe to go off resort. Food options were great. Only vacation I have ever been on that I did not want to come home from.
Lưu trú 6 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 23/05/2024
Dear JeriThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Kimberly

Đi theo nhóm, Đi cùng gia đình
Royal at the Atlantis is beautiful. Enormous property. Beautiful aquariums! Prices for water, soda, incidentals, etc. were high. We did the meal plan (which was just okay for the allowable restaurants) but it is vague as to what exactly is covered so double checking on check out is important so that you won't be double charged. Staff was for the most part was friendly and efficient. Gratuity is included so not all staff earn their tip. I think some are fed up with tourists. Overall, I would love to go back. The facilities are beautiful and the turquoise waters are breathtaking. I'd give the Atlantis a 9/10. It was a wonderful vacation!
Lưu trú 5 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 22/05/2024
Dear Kimberly,Thank you for vacationing with us at the Royal, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to improve.Thank you so much for your feedback and we can't wait to welcome you back again

4/10 - Kém

Flavia

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff at he hotel and restaurants within the complex all very unkind. Check in was not ready for us, we were locked outside our bedroom due to no batterie charge at the locker. all chairs and pool furniture with dirt from the birds, old too. Umbrellas in very bad conditions, no ene to help you with them. Water at the water fountain tasted very bad.
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 22/05/2024
Dear Flavia,Thank you for staying with us at the Royal, it was a pleasure to have you. We are disappointed to hear about your overall experience and extend our apologies to you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service gaps and concerns.Thank you again as we appreciate your stay and feedback.

10/10 - Xuất sắc

Micheal

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 23/05/2024
Dear MichaelThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Tierra Renee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 22/05/2024
Dear Tierra,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 - Xuất sắc

Irina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 22/05/2024
Dear Irina,Thank you so much for staying with us at the Royal Atlantis and for this great rating. We are happy to see that you had an amazing experience, and we can't wait to welcome you back again!

10/10 - Xuất sắc

Bennett

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 22/05/2024
Dear Bennett,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 - Xuất sắc

Dara

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The grounds are maintained to perfection. The resort was just beautiful. Each day was an adventure walking around and checking all the sites out. We will definitely be back and bringing our children with us to experience the beauty.
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear DaraThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

8/10 - Tốt

Samantha

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like that it had a lot to do.
Lưu trú 2 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 22/05/2024
Dear Samantha,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again!

10/10 - Xuất sắc

Jeannine M

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is nice, the beaches are beautiful. A lot to do during the day. Amazing option if vacationing with children. Set back is everything outside closes at 5 and the only dinning options are either inside or at the Marina. Over all food quality even at the top restaurants is OK at best. Reservations are a must for those as well. Overall, for a family vacation, it was great.
Lưu trú 4 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear JeannineThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Mariuxi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing time wonderful place and excellent staff
Lưu trú 2 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear MariuxiThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

8/10 - Tốt

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear MichealThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Alejandro

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great overall
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear AlejandroThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Hannah

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear HannahThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Bradley

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Royal is a dream destination will be going back again. It’s very nicely built has a lot of attractions to keep you busy. The only downside was the balcony on my room was only about 2 foot wide but it didn’t stop me from going out on it and enjoying the views, some of the rooms had regular size balconies. Overall great place.
Lưu trú 8 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear BradleyThank you so much for staying with us atThe Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

4/10 - Kém

Helene

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The property is old. The room was not clean. The toilet seat was very old and not even attached to the toilet. The toilet itself was rocky. We complained several times, they replaced the toilet seat but did nothing about the toilet itself. It also had a terrible odor coming from the pipes. The tub was clogged and the maintenance people did nothing to take care of that problem. The room was cleaned minimally and never vaccumed during our stay.
Lưu trú 5 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 21/05/2024
Dear Helene,Thank you for staying with us at The Royal it was a pleasure to have you. We are disappointed to hear about your unfavourable experience. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to grow and improve. Thank you again and we hope to have the honor of welcoming you back to paradise soon!

2/10 - Tồi

Amanda

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel came highly recommended by my sister and her husband, who frequent both here and Baja Mar. Given her husband's status as a high roller, I trusted their suggestion and chose to celebrate my daughter's 8th birthday at Atlantis. With plenty of kid-friendly activities, it seemed like the perfect choice for our group of six. However, our experience took a turn when my 16 year old niece slipped and fell down the stairs during breakfast on the second day. The caution sign was placed after her fall. she endured back pain throughout the weekend. Despite assurances of assistance from the staff, they provided a wheelchair, I was told I could buy ice packs, I found myself repeatedly returning to the front desk for help. It felt like management's empathy was more for show than genuine concern, especially as our options for leaving the property or engaging in activities became limited. So disappointing for all 6 of us.
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 16/05/2024
Dear Amanda,Thank you for staying with us at The Royal it was a pleasure to have you. We are disappointed to hear about your experience. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to grow and improve. Thank you again and we hope to have the honor of welcoming you back to paradise soon!

10/10 - Xuất sắc

Jacky

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel, good for family with kids
Lưu trú 5 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 15/05/2024
Dear JackyThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

2/10 - Tồi

Arzu

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Justin was absolutely horrible at the front desk.
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 16/05/2024
Dear Arzu,Thank you for staying with us at The Royal it was a pleasure to have you. We are disappointed to hear about your experience. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to grow and improve. Thank you again and we hope to have the honor of welcoming you back to paradise soon!

8/10 - Tốt

Terrell

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great stay, some of the staff had an attitude but for the most part it was a good experience and I enjoyed my time. Would definitely stay there again.
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 14/05/2024
Dear Terrell,Thank you for vacationing with us at The Royal, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to improve. Thank you again and we can't wait to have you return to paradise!

10/10 - Xuất sắc

Shandalear, Chesapeake

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the most beautiful hotels that I’ve ever stayed in. The staff was friendly and welcoming. We will definitely be returning.
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 14/05/2024
Dear Shandalear,Thank you so much for staying with us at the Royal and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 - Xuất sắc

Darius

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service all around with many wonderful options to choose from for food, activities, beaches, desert, and all!
Lưu trú 3 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 14/05/2024
Dear Darius.We are so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offer something for everyone!Thank you again and we hope to have the honor of welcoming you back again.

10/10 - Xuất sắc

Charles David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property. Family had an amazing time!
Lưu trú 9 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 13/05/2024
Dear CharlesThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 - Xuất sắc

Pooja

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the part where water bottles were given and there were many water refill stations around the property. Ambience and service were excellent and the property was very clean.
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 13/05/2024
Dear Pooja,Thank you so much for staying with us at the Royal and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 - Xuất sắc

George E

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Please have beer sales available inside Atlantis for to go
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 13/05/2024
Dear GeorgeThank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

6/10 - Được

Dikpali

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is great and it’s family friendly so if you are looking for kids free vacation then it’s not a good choice. Food options are limited for vegetarians. In addition. Some staffs were friendly and some were not.
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 13/05/2024
Dear Dikpali,Thank you so much for taking the time to write a review. At Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. We want each guest to have an amazing stay and will take your feedback into review. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again!

8/10 - Tốt

ALLEN BARRETT

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Great trip!
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 13/05/2024
Dear Allen,Thank you for your review and choosing to stay with us at the Royal - Atlantis! It's great knowing you had an enjoyable time. We look forward to welcoming you again

10/10 - Xuất sắc

Jason

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing facilities and staff
Lưu trú 2 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 10/05/2024
Dear Jason,It was a pleasure to have you stay with us at the Atlantis. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we look forward to welcoming you again.

10/10 - Xuất sắc

Sunina

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect for families
Lưu trú 3 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 09/05/2024
Dear Sunina,Thank you for staying with us at the Royal, it was a pleasure to have you and your family vacationing with us. We are perfect resort for families, our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offers something for everyone!We hope to welcome you back again.The Atlantis Team

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely Beautiful
Lưu trú 4 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 08/05/2024
Dear Christopher Thank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

2/10 - Tồi

Tauna

Lưu trú 2 đêm vào Tháng 5, 2024
The Atlantis Team trả lời vào 08/05/2024
Dear Tauna,Thank you for staying with us at The Royaland for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

2/10 - Tồi

Leidys

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff has no say
Lưu trú 7 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 13/05/2024
Dear LeidysThank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

10/10 - Xuất sắc

Daniele Marco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was an amazing vacation for my Family. Thank you.
Lưu trú 7 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 07/05/2024
Dear Daniele,It was a pleasure to have you and your family stay with us at the Atlantis. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we can't wait to welcome you back again.

10/10 - Xuất sắc

Santiago

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the resort, everything there was beautiful. I learned by myself to snorkel on their beaches so better bring your equipment. The only thing i didn't feel safe was during the rapids and water slides, my wife and daugther got with small injuries.
Lưu trú 5 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 06/05/2024
Dear Santiago,Thank you for staying with us at the Royal. We are so happy to hear that you enjoyed your vacation. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience.The Slides are all there to enhance your overall experience and trust all is well with your family. Thank you again and we hope to have the honor of welcoming you back again.The Atlantis Team

10/10 - Xuất sắc

Claribel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There is SO much I could say but overall this is the most amazing resort we have been to! There are multiple hotels within the resort but we stayed at the Royal. Although we went alone without our children, the resort is very family friendly and close to Aquaventures. Reservations are easy to make on OpenTable and I recommend making them a couple days before you get there, especially for the high end restaurants. We love that we can room charge at almost every location/shop, including those in the Marina. So many shops and places to grab quick bites and treats. The resort is HUGE but easily walkable. We stayed on the 18th floor of the Royal in an ocean view room and were considered VIP guests which gave us $150 resort credit each day and use of the VIP lounge for any issues. I will say that the only thing that we found unacceptable was that there was a CONSTANT dripping in the closet from the AC vent. Made us wonder how long it will be until mold forms underneath if there isn’t already some there. It was unpleasant walking on the wet spot BUT the room was beautiful and huge. Aquaventure was lots of fun and the abundance of pools makes this resort so worth it.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Ferdinand

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Manojkumar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great well maintained property with awesome staff focused on guest services.
Lưu trú 4 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 03/05/2024
Dear Manojkumar,Thank you so much for staying with us at the Royal and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

8/10 - Tốt

jeffery, clinton township

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 03/05/2024
Dear Jeffery,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 - Xuất sắc

Daniel Raymond

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 03/05/2024
Dear Daniel,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 - Xuất sắc

Chuong

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Royal at Atlantis is a five-star hotel resort that met all of my and my family’s needs while we vacation in the Bahamas. It’s huge and basically like putting Las Vegas and Disney World water park in the middle of the Caribbean. Me and my family would come back here again and again. Lots to do and see. The only issue I would advise is check your spending account and billing statement on your TV to ensure it’s accurate. I highly recommend the Atlantis to any tourist with families.
Lưu trú 5 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 02/05/2024
Dear ChuongThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

8/10 - Tốt

KRISTEN

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
We very much enjoyed the customer service and the resort as a whole, however the room was a bit dated and the room was a bit damp with a smell of mildew possibly from the carpet in the room.
Lưu trú 4 đêm vào Tháng 4, 2024
The Atlantis Team trả lời vào 02/05/2024
Dear Kristen,Thank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!