Khách sạn gần Công viên Roy d'Espagne tại Marseille

"Petit déjeuner simple mais correct "

"<> We arrived at this hotel expecting a room on the first floor as advised, but were allocated a suite duplex on the second floor. While charming, it quickly became apparent this room wasn't suitable for our family. The narrow stairs and sloping ceilings on the top floor posed a genuine concern, the low headroom created a safety risk, particularly for taller guests. What could have been a frustrating experience turned into a masterclass in customer service. The hotel management responded...

"Séjour décevant pour un hôtel affiché comme 4 étoiles. Le rapport qualité‑prix n’est pas au rendez‑vous. Le petit déjeuner est entièrement en self‑service, sans aucune présence du personnel pour débarrasser ou maintenir l’espace propre. Les clients doivent tout faire eux‑mêmes, ce qui ne correspond absolument pas au niveau attendu pour un établissement de cette catégorie. Le personnel de l’hôtel passe la majorité du temps assis à l’extérieur, en groupe, à boire des cafés et fumer juste à côté...

"La chambre est parfaite propre et bien équipée "

"An eclectic room, great service, secure property, centrally located."

"Clean but dated. Saw some mold in shower. Terrace struggling."

"Très déçue par cet hébergement. Dans une chambre “supérieure” et vu le prix payé, avoir deux lits simples collés pour faire un faux lit double est totalement inadmissible. Les lits étaient extrêmement durs, de très mauvaise qualité, avec des roulettes en plus… on avait l’impression de dormir sur des lits d’appoint. Résultat : très mal au dos et aux côtes toute la nuit, impossible de dormir correctement. Franchement, pour ce standing annoncé, c’est honteux. Je ne recommande pas du tout, à fuir."

"H"

"Everything was great "

"personnel agréable et disponible. Chambre confortable et propre. "

"Colazione buona, palestra da migliorare. Pulizie in camera discrete"

"This property lacks staff, which makes unexpected situations difficult to resolve. For example, it has a lovely rear garden for guests' use. However, access to it is through a door which is locked or unlocked as guests remember. I was locked outside, by an inattentive hotel staff member no less, who locked the door from the interior without checking to see if anyone was outside. I was trapped in the garden for 45 minutes until another guest happened to come downstairs, saw me, and unlocked...

"Great hotel"

"The staff were extremely friendly and helpful. The hotel was very cute, clean, and well located to nice restaurants, shopping, etc…. The breakfast was great and very nicely ce staff."

"Great place and location. From the outside it doesn’t look like much but from the inside it was clean, had all the accommodations, everything was working. I would recommend."

"Inte mycket att välja på"

"Not bad. Lots of screens with cartoons, if that’s your thing."

"Internet was good. "