Dear Jonathan,Thank you for taking the time to tell us about your experience at hotel Adagio Paris Nation. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear Angeline,We thank you for taking the time to write to us following your stay at Aparthotel Adagio Paris Nation.We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologies.Adagio hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable.Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay.Looking forward to welcoming you soon, we ask you to believe, Madam/Sir, in the expression of our best feelings.Regards,