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Nhận xét về Citadines Les Halles Paris

4 out of 5
Citadines Les Halles Paris
4 Rue Des Innocents, Paris, Paris

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 974/2548 nhận xét" "
Đánh giá 8 - Tốt. 1127/2548 nhận xét" "
Đánh giá 6 - Được. 283/2548 nhận xét" "
Đánh giá 4 - Kém. 106/2548 nhận xét" "
Đánh giá 2 - Tồi. 58/2548 nhận xét" "

8,2/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2018
Arianna, Customer Relationship Manager trả lời vào 10/12/2018
Dear Guest, Thank you very much for sharing your feedback of your recent stay at Citadines Les Halles. We are happy to note that you had a great stay with us and we look forward to welcoming you again at our property!

10/10 - Xuất sắc

Satyakam

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay for the convenience of location. Lots of dining options nearby and Les Halles is literally the centre for all metro lines.
Lưu trú 5 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was amazing. Property was extremely clean.
Lưu trú 4 đêm vào Tháng 5, 2024

6/10 - Được

Joseph Rudolph

Đi cùng gia đình
I like the location of this hotel a lot of dining options and right next to Subway so transportation was very easy. However, I believe the hotel is overpriced for what they offer. They don't offer room service to clean the rooms ,unless you pay extra the hotels under complete renovation and there's dust and dirt everywhere. In my opinion, if you're going to charge the prices you charge, you need to provide more options like cleaning service, complimentary or lower your prices. The noise in the morning was very loud. We will not be staying at this location or recommending for others to stay.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Carlos A, Charlotte

Thích: Tiện nghi, dịch vụ
Muy buena
Lưu trú 5 đêm vào Tháng 5, 2024
Erza trả lời vào 20/05/2024
Good afternoon Sir, Mrs,Thank you for your rate and your review.We are happy that you have enjoyed your stay with us and we hope to see you again.

10/10 - Xuất sắc

Wanseo

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Erza trả lời vào 19/05/2024
Good afternoon Sir, Mrs,Thank you for your rate,We are happy to see that you have enjoyed your stay in our residence and we are delighted to see you again.

10/10 - Xuất sắc

TAKUMA

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I recommend this although it is being renovated. Not a material problem
Lưu trú 1 đêm vào Tháng 5, 2024
Erza trả lời vào 19/05/2024
Good afternoon Sir, Mrs,Thank you for your rate and your review,We are happy to see that you have enjoyed your stay in our residence and we are delighted to see you again after the renovation.

10/10 - Xuất sắc

Karen

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the location by the entrance to the Chatelet les Halles underground station and Westfield Forum shopping centre. So easy to get around Paris from here. Just 8 minutes by RER train from Gare du Nord. 3 minutes by train to Galeries Lafayette or half hour walk. The area is vibrant - lots of restaurants/bars. Shopping centre good. So close to the Louvre and easy to walk to Notre Dame, Bourse du Commerce museum etc. Recommend walking to Place des Vosges. There’s a lovely route there with shops and old buildings. Aparthotel currently nearing end of renovation. It’s not as bad as some reviews suggest and it was made clear that renovation was taking place. The apartment we stayed in was lovely and we liked the new renovation - had everything you needed . Staff were friendly and helpful. Reception area is still being finished but no issues. No problem with lift either - although only one is currently in operation. They even gave access to a ‘comfort ‘ room to get clean towels etc if needed during stay. 24 hour access to building too. We absolutely recommend this place despite the renovation and look forward to returning again when completed.
Lưu trú 4 đêm vào Tháng 5, 2024
Erza trả lời vào 14/05/2024
Good afternoon Mrs Karen,Thank you for your review and your rate.We are delighted that you appreciate your stay and we hope to see you again after the renovation is done.

8/10 - Tốt

Frankie, Houston

Thích: Sạch sẽ, tiện nghi, dịch vụ
Active construction was the only issue this visit. Will be excellent once renovations are done because it is indeed the prefect location. Newly renovated suite was very nice.
Lưu trú 9 đêm vào Tháng 3, 2024
Fanny trả lời vào 10/05/2024
Dear Frankie,First and foremost thank you for having stayed with us at Citadines Les Halles Paris.Thank you for your wonderful comment about our location as it is truly near a huge shopping center and close by all the metro stations that go into Paris.Indeed the renovation is almost over, so when you come back you will be coming back to a fully refurnished hotel.Looking forward to having you stay with us again soon.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

10/10 - Xuất sắc

Brigitte

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
L’accueil du personnel est vraiment super.
Lưu trú 3 đêm vào Tháng 5, 2024
Shebajee trả lời vào 05/05/2024
Dear guest,We appreciate you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel and our professional service. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.We appreciate loyalty and look forward to welcoming you back again soon!Best Regards,

10/10 - Xuất sắc

Mark

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Location is great, just outside of Les Halles, which has metro lines and shopping. Also a 5 minute walk to the Seine and Le Marais.
Lưu trú 5 đêm vào Tháng 4, 2024
fanny trả lời vào 04/05/2024
Dear Mark,Thank you for your wonderful feedback. Indeed our hotel is very well situated it's close to the metro station as well as a huge shopping center. Looking forward to having you stay with us again in the near future.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

6/10 - Được

Patricia

Đi cùng gia đình
Thích: Sạch sẽ
Construction of the lobby was taking place during my visit. On several occasions, the elevator was not operational. On 2 days, electricity was turned off much of the day. There was emergency lighting in the halls, but it didn't always work. One day I walked into someone waiting for the elevator because the interior halls were so dark and I didn't see him. Furthermore, I should have been told that there would be construction before I reserved a room. Also, the fact that we would need to go to a supply room for fresh towels, soap (the soap canister in my bathroom was almost empty when I arrived), and toilet paper - that was not communicated to me at check-in! Only after I went to the front desk and asked for a roll of toilet paper was I told about the supply closet.
Lưu trú 11 đêm vào Tháng 4, 2024
fanny trả lời vào 04/05/2024
Dear Patricia,First and foremost thank you for having stayed with us at Citadines Les Halles Paris.Please accept my sincere apologies for the inconvenience you experienced during your stay with the elevators and the electricity. As we are in full renovation i understand that this situation made your stay not as enjoyable as it should be.Rest assure that the renovation is coming to an end by next month, meaning that if you should come back after that then you will be coming back to a completely remodeled hotel.Once again we regret that we did not meet your expectations, and we hope to have the opportunity to be able to do so next time.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

10/10 - Xuất sắc

HYEONWOO

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Fanny KOLOKO trả lời vào 04/05/2024
Thank you for your feedback.

10/10 - Xuất sắc

fumiko

Lưu trú 4 đêm vào Tháng 4, 2024
Fanny trả lời vào 22/05/2024
Thank you for having stayed with us at Citadines Les Halles Paris.We hope that you had an enjoyable stay with us, and that we will see you again very soon.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

8/10 - Tốt

Tatsuaki

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 4, 2024
Fanny trả lời vào 10/05/2024
Thank you for having stayed with us at Citadines Les Halles Paris.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

8/10 - Tốt

Wei Yi

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
很好的地理位置,晚上休息我在4层很安静,服务人员都非常友好,酒店周围饮食和交通便利。会可以在酒店里自己做饭,简易厨房东西齐全。
Lưu trú 4 đêm vào Tháng 4, 2024
Fanny trả lời vào 01/05/2024
Dear Mr. Wei,First and foremost thank you for having stayed at Citadines Les Halles Paris. Also thank you for your wonderful comment. Indeed the hotel is well located and you truly have everything close by like shopping center, and different options if you would like to eat.We hope to see you again very soon. Kind Regards,Fanny KOLOKOAssistant Front Office Manager

4/10 - Kém

Gary, APO

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed for 3 nights starting 25 April 2024. the reception area and first floor were under construction. Only one small lift was available for guests to use, and only from the first floor. Fitness room was closed. It was a mess. However, the recently renovated guest room was very nice. But, would not recommend staying here until construction is finished.
Lưu trú 3 đêm vào Tháng 4, 2024
Fanny trả lời vào 01/05/2024
Dear Gary,First and foremost thank you for having stayed at Citadines Les Halles Paris.We are sorry to hear that you were dissapointed by your stay in our hotel and we would like to sincerely apologize for the inconvenience you encountered with the elevator and the construction.Do not worry the renovation is almost over and should you come back in the next couple of months than it will all be refurnished.I would be delighted to assist you in organizing your next stay with us regarding your preferences.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

4/10 - Kém

Oussama

Không thích: Sạch sẽ
Unfortunately the hotel under renovation and the smell of paint and work in the lobby was awful … better close the hotel finish the renovation and reopen
Lưu trú 1 đêm vào Tháng 4, 2024
Fanny trả lời vào 01/05/2024
Dear Oussama,First and foremost thank you for having stayed with us at Citadines Les Halles Paris.Please accept our apologies for the inconvenience that you encountered during your stay regarding the renovation.It will all be over soon as the renovation is nearly over.I hope to have another opportunity to welcome you back to Citadines Les Halles once the renovations are over, and we will make sure to turn your stay into a lovely experience. Kind Regards,Fanny KOLOKOAssistant Front Office Manager

2/10 - Tồi

Tarun, Bothell

Lưu trú 1 đêm vào Tháng 4, 2024
Fanny trả lời vào 22/05/2024
Thank you for having stayed at Citadines Les Halles Paris.We hope that you had a great stay with us.The renovations are almost over so we hope to see you again very soon.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

8/10 - Tốt

OLE ENGEBRET

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Svært sentralt. Hotellet blir enda bedre når oppussinga er ferdig.
Lưu trú 5 đêm vào Tháng 4, 2024
Sena trả lời vào 20/04/2024
Dear Mr Veimodet,Thank you for staying with us and for feedback.We are happy that you enjoy our facilities and we hope to see you back next time when the renovation will be fully completed.Best regards,Sena, Front Desk Team

10/10 - Xuất sắc

Anabel

Lưu trú 3 đêm vào Tháng 4, 2024
Fanny trả lời vào 10/05/2024
Thank you for having stayed with us at Citadines Les Halles Paris.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

6/10 - Được

Helena

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Las habitaciones estaban muy bien aunque no funcionaba el aire acondicionado. El tema era el resto del hotel, estaba en remodelación, que es entendible, pero era un desastre la entrada, todo sucio, solo un elevador para todos los huéspedes y el material de construcción subiendo y bajando, te tocaba esperar más de 15 minutos el elevador cada vez.
Lưu trú 1 đêm vào Tháng 4, 2024
Anaël Residence Manager trả lời vào 14/04/2024
Helena,Gracias por compartir tu experiencia. Lamentamos los inconvenientes que experimentaste debido a la remodelación en curso. Apreciamos tus comentarios sobre las habitaciones y lamentamos que el resto del hotel no haya cumplido con tus expectativas. Entendemos que la situación con el elevador y el entorno de construcción haya sido frustrante. Estamos trabajando para mejorar la situación lo antes posible y esperamos que puedas darnos otra oportunidad en el futuro.

8/10 - Tốt

Ronni

Khách đi công tác
Không thích: Tiện nghi, dịch vụ
I was not aware of the construction on-going at the site. Rooms were very nice but construction led to crowded/delayed elevator and no extra services. Area of hotel is very nice. Once construction is complete, the hotel will be great.
Lưu trú 9 đêm vào Tháng 3, 2024
Anaël Residence Manager trả lời vào 14/04/2024
Ronni,Thank you for sharing your experience. We apologize for any inconvenience caused by the ongoing construction. We're glad to hear that you found the rooms nice and appreciated the area surrounding the hotel. Your feedback is valuable to us, and we're working to improve the situation as soon as possible. Once the construction is complete, we aim to provide an even better experience for our guests. We hope to have the opportunity to welcome you back in the future.

8/10 - Tốt

Brian

Lưu trú 2 đêm vào Tháng 4, 2024
F trả lời vào 01/05/2024
Thank you for having stayed with us at Citadines Les Halles Paris.Kind Regards,Fanny KOLOKOAssistant Front Office Manager

8/10 - Tốt

Roland

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was absolutely friendly and welcoming!We've been given Room 611,brand new refurbished with a balcony but unfortunately paper-thin balcony door and window..we discussed this at the reception and could've moved bc the elevator movement was also very loud but decided to stay put.I should mention that we travelled with a poodle:zero complications...we're defineately coming back(but would prefer another room😉)
Lưu trú 3 đêm vào Tháng 3, 2024
Erza trả lời vào 07/04/2024
Good afternoon,Thank you for your review and your rate.We hope to see you again after the renovation.

10/10 - Xuất sắc

beth

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Property was very clean and great location. Renovations did not cause an issue
Lưu trú 3 đêm vào Tháng 3, 2024
Anaël Residence Manager trả lời vào 14/04/2024
Beth,Thank you for sharing your feedback! We're glad to hear that you found our property clean and enjoyed its great location. We apologize for any inconvenience caused by the renovations, and we're pleased to hear that they did not disrupt your stay. We hope to welcome you back soon!

8/10 - Tốt

Constance

Đi cùng gia đình
Thích: Sạch sẽ
Lots of construction happening and it started one day at 7:50am. The staff is really nice and apologetic. The rooms are very large for Paris and new.
Lưu trú 7 đêm vào Tháng 3, 2024
Erza trả lời vào 02/04/2024
Good morning Mrs,Thank you for your rate and your review.We are really sorry for the noises of the renovation and we hope to see you again after the renovation.Best regards,

4/10 - Kém

Vladimir

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ
Llegamos y una parte del hotel estaba en renovación lo cual nadie nos dijo nada cuando estábamos reservando el último día se fue la luz y el agua caliente por un error en la construcción pero nunca llamaron para dar una explicación a no ser que fuéramos nosotros a preguntar y tampoco por las molestias nadie nunca habló de reembolsarnos nada por eso digo el servicio es muy pobre
Lưu trú 5 đêm vào Tháng 3, 2024
Cecilia trả lời vào 20/03/2024
Dear Mr Benito,Thank you for your message.We are sincerely sorry about the inconvenience you suffered due to the general power outage of Sunday 17th of March.This outage also impacted our boilers, the reason why we did not have any hot water.This outage, while having a high impact, is an isolated incident and does not reflect the quality of service that we want to offer to our guests.Despite all the efforts and measures taken to fix the power outage, we recognise that the repairs took time, and we understand your dissatisfaction.We sent you a separated message, through the Expedia plateform regarding the compensation for the inconvenience.Our renovation works started in July 2023 and information are clearly stated on our website as well as the ones of our partners (including Expedia). Moreover, through the Expedia messaging system, additional information is given to guests once the reservation has been done. We therefore ensure that our guests are properly informed and can contact us for any questions or need of assistance.Once again, kindly do accept our sincere apologies for this unfortunate experience that negatively impacted your stay with us.We remain at your disposal should you have any questions or concerns.Yours sincerely,Cecilia

8/10 - Tốt

Kirsten

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Location is amazing if you want to take advantage of the Paris subway system. very easy, safe and walkable. In the middle of so many restaurants, we tried a different one for breakfast and dinner over 6 days and only had amazing experiences. The hotel was under renovation and that was not disclosed until I booked a non refundable reservation through Expedia - very disappointed in it. Would have booked it anyway, because the hotel is great, but misleading from Expedia.
Lưu trú 6 đêm vào Tháng 3, 2024
Erza trả lời vào 19/03/2024
Good morning Mrs,Thank you for your rate and for your comment.We hope to see you again after the renovation.

10/10 - Xuất sắc

Stefania

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel consigliatisismo. Sono stata in un monolocale che mi ha permesso di sentirmi a casa anche preparando cose da me. C’è tutto il necessario e sopratutto una Nespresso che per noi italiano e fondamentale. Buona posizione.
Lưu trú 3 đêm vào Tháng 3, 2024
Erza trả lời vào 19/03/2024
Good morning Mrs,Thank you for your rate and for your comment.We hope to see you again after the renovation.

8/10 - Tốt

Kathleen

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was great. Room was very clean, spacious, staff were friendly and helpful. Metro access is right on the doorstep, close to tourist spots. Vibrant neighborhood -- which is great during the day, but can be fairly noisy at night from the street.
Lưu trú 6 đêm vào Tháng 3, 2024
Anaël Residence Manager trả lời vào 14/03/2024
Thank you Kathleen for sharing with us your positive feeling. We are fully aware that we are so lucky to welcome our guests to this amazing area and well-located property.We have Apartments facing the courtyard more quiet. We do hope to have a chance to welcome you back and propose this view. Your comments inspire us to continually provide and improve the level of service that residents have come to expect, sharing tips and good recommendations.

8/10 - Tốt

Akari

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
よかったでーす!
Lưu trú 2 đêm vào Tháng 2, 2024
Anaël Residence Manager trả lời vào 14/03/2024
Dear Akari, Thank you ! I will share your feedback with my team. We are looking forward to welcome you back in our residence.

10/10 - Xuất sắc

Katie, Port Moody

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Anaël Residence Manager trả lời vào 12/03/2024
Dear Katie,We appreciate you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel.We look forward to welcoming you back again soon!

8/10 - Tốt

Herman, Arlington

Lưu trú 23 đêm vào Tháng 1, 2024
Erza trả lời vào 11/03/2024
Thank you Sir, Mrs for your rate.We hope to see you again after the renovation finished.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 2, 2024
Erza trả lời vào 11/03/2024
Thank you Sir, Mrs for your rate.We hope to see you again after the renovations are finished.

10/10 - Xuất sắc

FOURES

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
L'établissement est en travaux mais personnel au top, et les appartements sont spacieux et bien équipé. J'y retournerai.
Lưu trú 3 đêm vào Tháng 1, 2024
Shebajee trả lời vào 29/01/2024
M. Foures,Nous vous remercions pour votre excellent commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel, en particulier notre personnel. Nous travaillons dur pour offrir à nos clients une expérience mémorable et vos commentaires nous encouragent à poursuivre dans cette voie.Nous apprécions votre fidélité et espérons vous accueillir à nouveau bientôt !Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,

6/10 - Được

yumi

Lưu trú 5 đêm vào Tháng 1, 2024
Asiyat trả lời vào 15/02/2024
Dear Yumi,Thank you for your feedback which will be shared with the team at Citadines Les Halles. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.Best regards,AsiyatThe Front Office Team.

10/10 - Xuất sắc

hyuk

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
강력 추천
최상의 숙소였다. 단점으로 공사로 소음이 있고, 숙소가 다소 춥다. 장점으로 주변에 메트로역이 있어 메트로를 이용하기 쉽고, 직원분들은 아주 친절했으며, 방의 상태도 아주 좋았다. 수건등은 1층에서 직접 교환가능하고 1층의 세탁기는 5유로로 이용가능하다. 식기 및 방의 청결상태도 아직 양호하다. 다음에 프랑스를 방문한다면 여기에 다시 올 것이다.
Lưu trú 4 đêm vào Tháng 1, 2024
Shebajee trả lời vào 26/01/2024
Dear guest,We appreciate you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our interior decorations. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.We appreciate loyalty and look forward to welcoming you back again soon!Best Regards,

10/10 - Xuất sắc

Kathy

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Extremely clean apartments with everything you could need. The concierge was lovely, and in a great location. Highly recommend.
Lưu trú 5 đêm vào Tháng 1, 2024
Asiyat trả lời vào 12/01/2024
Dear Kathy,Thank you very much for your feedback about your recent stay at Citadines Les Halles.We are happy to know that you have enjoyed your stay, the service and the accommodation. Your comments will be shared with the entire team of Citadines Les Halles.We are looking forward to welcoming you back at our residence.Best regards,AsiyatThe Front Office Team.

4/10 - Kém

Lorraine, Whitestone

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was awful, in major need of a complete upgrade. Room small and stuffy, furniture warm and old. Bathroom dingy. Far better hotels in the area, give this one a miss
Lưu trú 4 đêm vào Tháng 10, 2023
Asiyat trả lời vào 10/01/2024
Dear Lorraine,Thank you for your feedback.We are sorry to hear that you haven't enjoyed your stay at Citadines Les Halles.We would like to inform you that the renovation works will be over for May 2024. We will be more than happy to welcome you back in our fullr renovated residence.Best regards,AsiyatThe Front Office Team.

8/10 - Tốt

Raquel

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
Buena opción, excelente ubicación
En general todo bien, lo único es que como estaba en remodelación nos tocó que estaban haciendo mantenimiento a los elevadores y en las mañanas hacían ruidos, pero de lo demás todo bien
Lưu trú 4 đêm vào Tháng 12, 2023
Asiyat trả lời vào 10/01/2024
Dear Raquel,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We apologize for the noise cased by the renovation works.We hope to welcome you again soon once the renovation is over.Best regards,Asiyat.The Front Office Team.

6/10 - Được

Leonardo

Đi cùng gia đình
Thích: Tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Alessia - Assistant Front Office Manager trả lời vào 06/01/2024
Dear Mr Leonardo,Thank you for taking the time to share your stay experience at Citadines Les Halles.I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. From all of us at Citadines Les Halles, we look forward to welcoming you again at any one of our serviced residences.Yours sincerely

10/10 - Xuất sắc

Samuel

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing staff!
Lưu trú 4 đêm vào Tháng 12, 2023
Alessia - Assistant Front Office Manager trả lời vào 06/01/2024
Dear Mr SamuelThank you for taking the time to share your stay experience at Citadines Les Halles.Thank you very much for you compliment. Your heartfelt words and special mention of our staff inspire us to continually provide and improve the level of service that residents have come to expect.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any of our serviced residences.Yours sincerely

10/10 - Xuất sắc

Keld

Thích: Sạch sẽ, tiện nghi phòng
Nyrenoveret
Nyrenoveret (er i gang). Meget smukt og fungerer perfekt.
Lưu trú 3 đêm vào Tháng 12, 2023
Asiyat trả lời vào 23/12/2023
Dear Keld,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon.Best regards,Asiyat,The Front Office Team.

8/10 - Tốt

Jonathan, Seattle

Đi cùng bạn đồng hành
A hotel currently under renovation, with a wonderful front desk host and some room to grow everywhere else.
Lưu trú 1 đêm vào Tháng 12, 2023
Asiyat trả lời vào 23/12/2023
Dear Jonathan,We appreciate your positive feedback about your recent stay at Citadines Les Halles. We will share it with the entire team.We are looking forward to welcome you back in our residence.Best regards,AsiyatThe Front Office Team.

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ
Không thích: Tiện nghi phòng
工事さえやってなければ。。。
工事中ということを知らずに予約しました。エレベーターは常に工事モード、朝は忙しいにも関わらず1基しか動かずしかも工事の器具や人が乗っており実際見送るパターンもあり。日中は工事音が相当うるさく部屋でゆっくりなどまったく出来ない。そのほかの部分はまったく問題なし。フロントの方も常ににこやかで優しく気持ちのいい接客をもらえる。部屋にあるミニキッチンも快適。
Lưu trú 6 đêm vào Tháng 12, 2023
Asiyat trả lời vào 23/12/2023
Dear Guest,Thank you for your feedback about your recent stay at Citadines Les Halles.We are sorry to know that the noise of works disturbed you so much. We apologize for the all issues you had to face. We hope you will come back to stay with us and give us a chance to serve you better.Best regards,AsiyatThe Front Office Team.

10/10 - Xuất sắc

Patryk-Piotr

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Empfang war sehr Freundlich und zuvorkommend. Die Bauarbeiten, haben uns überhaupt nicht gestört, wir wussten es ja und waren die Tage von früh bis spät unterwegs. Auch unser Renovierte Zimmer, war super bequem gemütlich und mit allem Komfort ausgestattet. Wir ...die Hamburger Jungs, würden es immer wieder buchen. Die Zentrale lage ist Perfekt. Wir können es nur EMPFEHLEN
Lưu trú 3 đêm vào Tháng 12, 2023
Asiyat trả lời vào 10/12/2023
Dear Patryk-Piotr,Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Citadines Les Halles.Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. We are glad to know that you liked our renovated room.We look forward to welcoming you again at any one of our serviced residences.Best regards,Asiyat - The Reception.

6/10 - Được

Francesco

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Buyer beware. The photos on Expedia are the renovated rooms. The majority of the floors are under construction and are not this. I was informed after I paid about this.
Lưu trú 2 đêm vào Tháng 12, 2023
Asiyat trả lời vào 10/12/2023
Dear Francesco,Thank you very much for your feedback about your stay at Citadines Les Halles.Regarding the pictures on the website of Expedia, there are photos of both types of rooms, renovated and non-renovated ones. We are sorry if it wasn't shown crearly. It's important for us to inform guests about the renovation going on in the residence. That's why you can find the information about the renovation in the article Conditions before the step of confirmation of the reservation. More than this, our guests receive the automatic message about the renovation after the confirmation of the reservation. We are sorry to know that despite of the notifications you were not informed in advance.We hope you would like to come back in 2024 and discover our completely renovated residence.Best regards,Asiyat - Front Office Team

2/10 - Tồi

Trevor

Lưu trú 1 đêm vào Tháng 12, 2023
Asiyat trả lời vào 23/12/2023
Dear Trevor,Thank you for your feedback about your stay at Citadines Les Halles.We are sorry to know that your stay wasn't enjoable for you.We hope to have a pleasure to welcome you back in our fully renovated residence in 2024 and to have a chance to serve you better.Our team wishes you Merry Christmas and Happy New Year!Best regards,AsiyatThe Front Office Team.

8/10 - Tốt

gabriele

Đi cùng gia đình
Không thích: Tiện nghi phòng
posizione eccezionale. in ristrutturazione
struttura in fase di ristrutturazione con tutti i disagi che ne conseguono. posizione centralissima. a 10 passi dalla fermata metro e RER, a 50 metri dal centro les Halles. nella reception the, caffe, acqua e cioccolata calda sempre disponibile. purtroppo alle 7 di mattina iniziavano a trapanare sopra la nostra stanza, anche nel weekend
Lưu trú 3 đêm vào Tháng 11, 2023
Asiyat trả lời vào 10/12/2023
Dear Gabriele,Thank you for sharing your feedback about your stay at CItadines Les Halles.We appreciate your high rating. We are glad to know that you enjoyed the coffee and the location of the residence.We do apologize for the noise you heard before 9 am. We will transfer the information to the managers and remind the team about the schedule time.We will be more than happy to welcome you back in our freshly renovated residence once the works are over.Best regards,Asiyat - The Front Office Team.