6/10 - Được
MARTIN
19/07/2025
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
This hotel is very well located and convenient. It's a small hotel, the staff is very kind and helpful. Unfortunately the rooms are very small. We booked the standard room which they only have 1 room that size in the entire building and it's located on the ground floor, so it was very noisy, it as located between the elevator, reception and dining area. The walls were paper thin and we could hear the conversations happening in the reception, early in the morning when they were setting the dining room for breakfast the sound of plates and cutlery would wake us up. We could hear the guests waiting for the elevator, one night the receptionist decide to vacuum at 1am until we had to wake up, go out and ask her to stop. They did try to help us by changing to another room but all the other rooms were smaller and they weren't offering any kind of reimbursement or compensation. We called Expedia for them to help out but they only offered a 300$usd one key credit but for a week of staying in paris that is not a meaningful value. It sucks that the time and money spent on a vacation is so seriously disrupted this way being unable to sleep and rest. It's a shame we had this experience
MARTIN
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