Bar (trong khuôn viên)

Nhận xét về Hôtel du Louvre, in The Unbound Collection by Hyatt

5 out of 5

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 521/1002 nhận xét" "
Đánh giá 8 - Tốt. 308/1002 nhận xét" "
Đánh giá 6 - Được. 110/1002 nhận xét" "
Đánh giá 4 - Kém. 39/1002 nhận xét" "
Đánh giá 2 - Tồi. 24/1002 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Micaela, Alamo

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautifully close to the Louvre and all the great designer shops! Wonderful professional staff
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

george

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location Room a bit small Staff very helpful Would go back
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Olivia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great stay! Beautiful property, quick walk to the metro station, great restaurant/bar, and the staff were all friendly and helpful!
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

george

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice
Lưu trú 1 đêm vào Tháng 5, 2024
Gautier PY - General Manager trả lời vào 13/05/2024
Dear George,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent stay with us. Your satisfaction is our top priority, and knowing that you enjoyed your experience brings great joy to our entire team.Feel free to visit us again on your next trip. We would be delighted to welcome you back and provide you with an equally enjoyable, if not better, experience!Best regards,Gautier PYGeneral ManagerHôtel du Louvre

10/10 - Xuất sắc

Ambrish

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A little dated in the bathroom. Walk in shower would be nicer and safer.
Lưu trú 1 đêm vào Tháng 5, 2024
Gautier PY - General Manager trả lời vào 06/05/2024
Dear Ambrish,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your stay at Hôtel du Louvre overall.We appreciate your suggestion regarding the bathroom and the walk-in shower. Your feedback is valuable to us as we continuously strive to improve our facilities and enhance the experience for our guests.We will take your comments into consideration as we evaluate opportunities for updates and improvements in our accommodations.Thank you again for your review, and we hope to welcome you back to Hôtel du Louvre in the future.Best regards,Gautier PYGeneral ManagerHôtel du Louvre

10/10 - Xuất sắc

Pamela A

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Adrian, Erwin, Orzo member of the staff made me feel welcomed and at home. Hyatt is lucky to have them. Moreover, this location is walkable to everything fabulous.
Lưu trú 2 đêm vào Tháng 4, 2024
Gautier PY - General Manager trả lời vào 06/05/2024
Dear Pamela,Thank you for your wonderful review! We're thrilled to hear that Adrian, Erwin, and Orzo made you feel welcomed and at home during your stay at Hôtel du Louvre.We're proud to have such dedicated and hospitable staff members, and we will be sure to pass along your kind words to them. Providing a warm and welcoming environment for our guests is our top priority, and we're delighted that our team members exceeded your expectations.We're also glad to hear that you found our location convenient and walkable to everything fabulous in the area. We hope you had a fantastic time exploring Paris!Thank you again for your feedback, and we look forward to welcoming you back to Hôtel du Louvre in the future.Best regards,Gautier PYGeneral ManagerHôtel du Louvre

2/10 - Tồi

Jose

Lưu trú 3 đêm vào Tháng 4, 2024

4/10 - Kém

Jose

Khách đi công tác
Không thích: Nhân viên & dịch vụ
This property used to be a Parisian landmark until it got “Hyattized”. I have stayed in this hotel many times in the last 15-20 years and I am sorry to see its frank decay in service. The recent remodeling - if anything - made the hotel lose its charm. Only one elevator was working during my visit. Staff members in reception have no interest or emphaty towards guests. I had to extend my stay and booked a new room, which meant I had to check out and check in again: the only thing I asked was to have the new room ready by 3pm in order to take a business call and they just did not care. Gave them notice 2 days before and the only response they would give - to a current guest- was “check out at 11, check in at 4.” No interest whatsoever in attending to a reasonable request with ample notice. Will DEFINITELY not come back.
Lưu trú 2 đêm vào Tháng 4, 2024
Gautier PY - General Manager trả lời vào 06/05/2024
Dear Jose,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your recent experience at Hôtel du Louvre did not meet your expectations.We apologize for any inconvenience caused by the issues you encountered during your stay. Please rest assured that we take your feedback seriously and will address the concerns you've raised with our team. Your comments regarding the service and responsiveness of our staff are particularly concerning, as providing exceptional service is a top priority for us.We understand your disappointment with the recent changes to the property, and we regret if these changes have affected your overall experience negatively. We will take your feedback into consideration as we continue to strive for improvement.We sincerely apologize for falling short of your expectations and for any inconvenience caused. We truly value your feedback as it helps us to identify areas where we can improve. If there's anything else you would like to discuss or if you have any further comments, please feel free to reach out to us directly.Thank you again for sharing your experience with us, and we hope to have the opportunity to regain your trust in the future.Best regards,Gautier PYGeneral ManagerHôtel du Louvre

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved this hotel. Would stay again in a heartbeat. Thanks!
Lưu trú 3 đêm vào Tháng 4, 2024
Gautier PY - General Manager trả lời vào 06/05/2024
Hello Michael,Thank you for sharing your experience with us! We're delighted to hear that you loved your stay at Hôtel du Louvre.Your satisfaction is our top priority, and we're thrilled to know that you would stay with us again without hesitation. We look forward to welcoming you back soon!Thanks again for your kind review, and see you soon at Hôtel du Louvre!Best regards,Gautier PYGeneral ManagerHôtel du Louvre

10/10 - Xuất sắc

Abdelali

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location
Lưu trú 4 đêm vào Tháng 4, 2024
Gautier PY - General Manager trả lời vào 23/04/2024
Dear Abdelali,Thank you for your positive review!We're delighted to hear that you enjoyed our hotel's location. We take pride in offering a convenient and central setting for our guests to explore the city.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back soon.Best regards,Gautier PYGeneral ManagerHôtel du Louvre

10/10 - Xuất sắc

Kary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Gautier PY - General Manager trả lời vào 15/04/2024
Dear Kary,Thank you very much for your perfect review! We are delighted that your stay at the Hôtel du Louvre was exceptional. Your satisfaction is our top priority, and we're glad you enjoyed your experience with us. We look forward to welcoming you back on your next visit to Paris!Best regardsGautier PYGeneral ManagerHôtel Du Louvre

10/10 - Xuất sắc

Wes

Lưu trú 2 đêm vào Tháng 2, 2024
Emilien BERTA COCHET Executive Assistant trả lời vào 26/03/2024
Dear Wes,Thank you for choosing Hôtel du Louvre for your stay in Paris. We're delighted to know that you had a wonderful experience during your time with us.Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. If there's anything specific that you particularly enjoyed or if you have any feedback to share, please don't hesitate to reach out. Your feedback helps us continuously improve and enhance the experience for our guests.We look forward to the opportunity of welcoming you back to Hôtel du Louvre for another outstanding stay in the future.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 - Xuất sắc

Hannah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2024
Emilien BERTA COCHET Executive Assistant trả lời vào 26/02/2024
Dear Mrs. White,Greetings from Paris!Thank you for your glowing feedback. It was a honor to have you among us, and we are pleased to see that you have enjoyed your stay.Please be assured that your review will be shared with the team.Should you require any help for a future reservation, do not hesistate to call us directly. We would be thrilled to help you out.Thank you again for being our guest.We look forward to welcoming you again in the City of Lights!Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 - Xuất sắc

nicole, Ellicott City

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was beautiful !!!
Lưu trú 4 đêm vào Tháng 1, 2024
Emilien BERTA COCHET Executive Assistant trả lời vào 22/02/2024
Dear Nicole,Thank you for choosing the Hôtel du Louvre for your stay. What a wonderful review!We were more than happy to welcome you for your trip.It is very rewarding for us as we constantly strive to provide an amazing and unique experience.Our team wakes up every morning with one goal: make all of our guests special and happy. We are thrilled to know that your experience at Hôtel du Louvre exceeded your expectations.Feedback like yours motivates us to continue providing exceptional service.We hope to see you soon. In the meantime, have a safe trip.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 - Xuất sắc

Julie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Emilien BERTA COCHET Assistant de Direction trả lời vào 21/02/2024
Chère Julie,,Nous sommes comblés de voir que vous avez attribué une note de 10/10 à votre expérience dans notre hôtel. Un grand merci pour votre retour exceptionnel.Votre satisfaction est notre plus grande récompense, et nous sommes ravis d'apprendre que vous avez pleinement apprécié votre séjour chez nous. Nous mettons tout en œuvre pour offrir un service de qualité et une expérience mémorable, et votre retour positif est une source d'encouragement pour toute notre équipe.Si vous avez des commentaires supplémentaires ou des suggestions sur la manière dont nous pourrions encore améliorer nos services, n'hésitez pas à nous les faire savoir. Nous serions ravis de vous accueillir à nouveau dans un futur proche et de continuer à surpasser vos attentes.Bien cordialement,Emilien BERTA COCHETAssistant de DirectionHôtel du Louvre

8/10 - Tốt

NADINE

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Emilien BERTA COCHET Assistant de Direction trả lời vào 22/01/2024
Chère Nadine,Nous tenons à exprimer notre gratitude pour votre avis suite à votre récent séjour dans notre établissement. Votre retour est essentiel pour nous, et nous apprécions que vous ayez pris le temps de partager votre expérience.Nous sommes ravis de voir que votre séjour a été globalement positif. Cependant, nous sommes toujours désireux d'en savoir plus sur les aspects qui ont contribué à votre évaluation afin de mieux comprendre comment nous pourrions améliorer notre service et rendre votre prochain séjour encore plus agréable.Si vous avez des commentaires spécifiques ou des suggestions que vous souhaitez partager, n'hésitez pas à nous en faire part. Nous sommes ici pour vous offrir une expérience exceptionnelle, et votre avis est précieux pour nous.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche et de surpasser vos attentes.Merci encore pour votre retour positif.Cordialement,Emilien BERTA COCHETAssistant de Direction

4/10 - Kém

Georges

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Emilien BERTA COCHET Assistant de Direction trả lời vào 22/01/2024
Cher George,Nous tenons à vous remercier d'avoir pris le temps de partager vos impressions suite à votre récent séjour dans notre établissement. Nous accordons une grande importance aux retours de nos clients, et nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes.Nous aimerions avoir une compréhension plus approfondie des points qui ont contribué à votre évaluation. Si vous pouviez partager des détails spécifiques sur les aspects qui ont nécessité une amélioration, cela nous aiderait grandement à identifier les domaines où nous pouvons progresser.Nous sommes engagés à offrir un service de qualité et à fournir des séjours mémorables à nos clients, et nous regrettons que nous n'ayons pas pu répondre pleinement à vos attentes cette fois-ci. Votre avis est précieux, et nous prendrons des mesures immédiates pour remédier aux problèmes signalés.Nous espérons avoir la possibilité de regagner votre confiance lors d'un prochain séjour. Si vous souhaitez discuter de vos préoccupations de manière plus détaillée, n'hésitez pas à nous contacter directement.Merci encore pour votre retour, et nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir.Cordialement,Emilien BERTA COCHETAssistant de Direction

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel bem localizado, renovado. Café da manhã delicioso. Staff atencioso. Só elogios.
Lưu trú 2 đêm vào Tháng 1, 2024
Emilien BERTA COCHET Executive Assistant trả lời vào 17/01/2024
Querido cliente,Estamos absolutamente encantados em ler o seu comentário positivo sobre a sua estadia no Hôtel du Louvre! É uma imensa satisfação para toda a nossa equipe saber que você gostou de cada aspecto da sua experiência.A localização privilegiada do nosso hotel e as recentes remodelações visam oferecer aos nossos hóspedes o melhor conforto possível, e é gratificante constatar que isso contribuiu para o sucesso da sua estadia.Ficamos muito satisfeitos que nosso café da manhã tenha atendido às suas expectativas. Atribuímos grande importância à qualidade dos nossos serviços, e os seus elogios pela deliciosa experiência do pequeno-almoço são uma recompensa pelos nossos constantes esforços.Sua menção à equipe atenciosa nos toca particularmente. Esforçamo-nos continuamente para oferecer um serviço caloroso e personalizado, e saber que isso foi notado e apreciado é uma fonte de alegria para todos nós.Sua satisfação é nossa maior recompensa e nos motiva a manter os altos padrões que nossos clientes merecem.Esperamos ter o prazer de recebê-lo novamente no Hôtel du Louvre durante suas próximas viagens. Se você tiver alguma preferência específica ou pedido especial, informe-nos. Adoraríamos tornar a sua próxima estadia ainda mais memorável.Obrigado mais uma vez pelo seu feedback positivo e por escolher o Hôtel du Louvre.Atenciosamente,Emilien BERTA COCHETExecutive Assistant

10/10 - Xuất sắc

Yutzil

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent attentions
Lưu trú 1 đêm vào Tháng 1, 2024
Emilien Berta Cochet Executive Assistant trả lời vào 16/01/2024
Dear Yutzil, Greetings from Paris! What a wonderful review of your recent stay at the Hôtel du Louvre! It is a pleasure to read your kind words about your stay at our hotel, as we pride ourselves on making our guests' stay a memorable one. Please be assured that your comments have been shared with the entire hotel team. It is a great reward for us as we all constantly strive to provide each of our guests with an outstanding experience in every facility. Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Best regards, Emilien Berta Cochet Executive Assistant

10/10 - Xuất sắc

Jim

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
素晴らしいホテル
とっても良い思い出が出来ました
Lưu trú 3 đêm vào Tháng 1, 2024
Emilien Berta Cochet Executive Assistant trả lời vào 16/01/2024
Dear Jim, Greetings from Paris! What a wonderful review of your recent stay at the Hôtel du Louvre! It is a pleasure to read your kind words about your stay at our hotel, as we pride ourselves on making our guests' stay a memorable one. Please be assured that your comments have been shared with the entire hotel team. It is a great reward for them as we all constantly strive to provide each of our guests with an outstanding experience in every facility. Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Best regards, Emilien Berta Cochet Executive Assistant

10/10 - Xuất sắc

Fernando

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
Emilien Berta Cochet Executive Assistant trả lời vào 16/01/2024
Dear Fernando, Greetings from Paris! What a wonderful review of your recent stay at the Hôtel du Louvre! It is a pleasure to read your kind words about your stay at our hotel, as we pride ourselves on making our guests' stay a memorable one. Please be assured that your comments have been shared with the entire hotel team. It is a great reward for us as we all constantly strive to provide each of our guests with an outstanding experience in every facility. Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Best regards, Emilien Berta Cochet Executive Assistant

10/10 - Xuất sắc

Harout Harry

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very helpful staff, they went out of their way to help with any issues or questions.
Lưu trú 6 đêm vào Tháng 12, 2023
Emilien BERTA COCHET Executive Assistant trả lời vào 16/01/2024
Dear Mr. Harout,Thank you so much for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience at our hotel and that our staff went out of their way to assist with any issues or questions.Providing excellent customer service is our top priority, and it's always rewarding to know that our efforts have made a positive impact on our guests. Your kind words will be shared with our team.We truly appreciate your comment. If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know.We look forward to welcoming you back to our hotel in the future.Best regards,Emilien BERTA COCHETExecutive Assistant

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Kesinlikle fiyat performans konusunda kötü, saat 18:00 de zorla check-in yapabildik. Otelde 5 yıldız standartlarında olması gereken birçok şey yok. Mesela açık alanı olan servis alabileceğiniz hiçbir alan yok, sigara içmek için bile sokağa çıkmanız gerekiyor. Kesinlikle 4 yıldız ayarında bir otel , fiyatlar ise fazlasıyla 5 yıldız, geceliğine 800eur junior suite ödeyip 4 yıldızlı otelde kalmak garip bir his.
Lưu trú 2 đêm vào Tháng 12, 2023
Emilien BERTA COCHET Executive Assistant trả lời vào 16/01/2024
Sayın Müşteri,Deneyiminizi paylaşmaya zaman ayırdığınız için teşekkür eder, konaklamanızın beklentilerinizi karşılamadığını öğrendiğimiz için içtenlikle üzgünüz. Memnuniyetiniz bizim önceliğimizdir ve geri bildirimlerinizi çok ciddiye alıyoruz.Saat 18:00'deki giriş işlemiyle ilgili endişenizi anlıyoruz ve bunun yol açmış olabileceği rahatsızlıktan dolayı özür dileriz. Hizmetlerimizi geliştirmek için sürekli çalışıyoruz ve geri bildirimleriniz dikkat edilmesi gereken alanları belirlememize yardımcı oluyor.Tesislerle ilgili yorumunuzla ilgili olarak, bazı yönlerin beş yıldızlı bir otelden beklentilerinizi karşılamadığını üzülerek belirtmek isteriz. Açık alanlı bir alan oluşturmaya yönelik önerileriniz dikkate alınıyor ve konuklarımızın deneyimini iyileştirmek için bunları hayata geçirmeyi araştıracağız.Ayrıca otel ücreti ve sınıflandırma konusundaki görüşlerinizi de anlıyoruz. Müşterilerimizin beklentilerini karşıladıklarından emin olmak için hizmetlerimizi ve fiyatlarımızı sürekli olarak yeniden değerlendiriyoruz. Bu süreçte yorumlarınız dikkate alınacaktır.Bu sorunları düzeltip size beklentilerinize daha uygun bir deneyim sunma fırsatını istiyoruz. Dilerseniz endişelerinizi daha ayrıntılı olarak tartışıp uygun çözümler bulmaktan memnuniyet duyarız.Yorumlarınızı bizimle paylaştığınız için tekrar teşekkür ederiz. Gelecekteki bir konaklamanız sırasında güveninizi yeniden kazanma şansına sahip olmayı umuyoruz.Samimi olarak,Emilien BERTA COCHETExecutive Assistant

10/10 - Xuất sắc

michelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Offered a delicious breakfast, very friendly staff
Lưu trú 2 đêm vào Tháng 1, 2024
Emilien BERTA COCHET Executive Assistant trả lời vào 16/01/2024
Certainly! Here are a few suggestions to enhance your response:Dear Michelle,Thank you for choosing Hôtel du Louvre for your stay. What a pleasure it was to welcome you among us!We are delighted to hear that you enjoyed our breakfast, particularly the service provided by our staff. Your positive feedback is truly rewarding for us, as we continuously strive to create unique and memorable experiences for each of our guests.Your insights are valuable to us, and we appreciate your feedback. We look forward to the opportunity of welcoming you back soon. Until then, I wish you safe and pleasant travels!Best regards,Emilien BERTA COCHETExecutive Assistant

10/10 - Xuất sắc

fernando

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Emilien BERTA COCHET Executive Assistant trả lời vào 05/01/2024
Dear Fernando,Thank you for taking the time to share your positive review.We are more than pleased to know that your stay went amazing.Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Thank you again for trusting Hôtel du Louvre.Best regards,Emilien BERTA COCHETExecutive Assistant

10/10 - Xuất sắc

J H

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 12, 2023
Emilien BERTA COCHET Executive Assistant trả lời vào 02/01/2024
Dear Valued Guest,We are thrilled to learn that you had such a positive experience.It's heartwarming to know that you enjoyed your time at Hôtel du Louvre, and your high rating is truly appreciated. We strive to provide a delightful experience, and your feedback motivates our team to continue delivering exceptional service.We look forward to welcoming you back for another fantastic stay. If there's anything specific you loved or any additional comments you'd like to share, please feel free to let us know.Best regards,Emilien BERTA COCHETExecutive Assistant

10/10 - Xuất sắc

Megan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel du Louvre is an icon and it didn’t disappoint. I’ll definitely be staying there again!
Emilien BERTA COCHET Executive Assistant trả lời vào 21/02/2024
Dear Megan,Thank you for choosing Hôtel du Louvre and for sharing your positive experience with us. We are thrilled to hear that our iconic hotel lived up to your expectations, and we are delighted that you had a memorable stay.It's fantastic to learn that you plan to stay with us again. We look forward to welcoming you back and providing you with another exceptional experience.If there's anything specific you'd like for your next stay or if you have any special requests, please don't hesitate to let us know. We appreciate your loyalty and can't wait to host you again in the future.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 - Xuất sắc

Carlos enrique

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Emilien BERTA COCHET Executive Assistant Hôtel du trả lời vào 31/01/2024
Dear Mr. Enrique,Thank you for your amazing review. We were more than happy to have you with us.We strive to provide unique experiences for each of our guests and are delighted to know that our service met your expectations.We hope to see you soon at the Hôtel du Louvre for another memorable stay. In the meantime, I wish you safe travels.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 - Xuất sắc

Izabella, Chicago

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel! It’s located in a perfect location and the staff is so kind!
Lưu trú 1 đêm vào Tháng 12, 2023
Emilien BERTA COCHET - Executive Assistant trả lời vào 12/12/2023
Dear Izabella,Thank you for your wonderful feedback! We're thrilled to hear that you found Hôtel du Louvre to be a beautiful hotel and that its location was perfect for your needs. It's especially heartwarming to know that you experienced kindness from our staff.Providing a positive and welcoming experience is our top priority, and your kind words serve as encouragement for our team. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is valuable to us as we strive to create exceptional experiences for our guests.We hope to have the pleasure of welcoming you back to Hôtel du Louvre on your future visits. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Emilien BERTA COCHETExecutive Assistant

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved our stay . The Concierge , Lucien was exceptionally knowledgeable and extremely helpful. I was extremely impressed by his willingness to help and his true enthusiasm and knowledge about the city and its history and surroundings as well as entertainment. I felt a genuine respect from the entire staff.
Lưu trú 3 đêm vào Tháng 11, 2023
Emilien BERTA COCHET - Executive Assistant trả lời vào 27/11/2023
Dear Sarah,Thank you for sharing your wonderful experience at Hôtel du Louvre! We're delighted to hear that you loved your stay and that our Concierge made a lasting impression with his exceptional knowledge and helpfulness.It's heartening to know that his enthusiasm and expertise about the city, its history, and surroundings enhanced your experience. We take great pride in having a dedicated team that genuinely cares about our guests, and we're pleased that you felt a genuine respect from the entire staff.Your kind words are truly appreciated, and we look forward to the pleasure of welcoming you back to Hotel du Louvre for another exceptional stay. If there's anything specific you enjoyed or anything we can do to make your future visits even better, please let us know.Warm regards,Emilien BERTA COCHETExecutive Assistant

8/10 - Tốt

MAMI

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
There were times when I couldn't do what I asked for.
Lưu trú 5 đêm vào Tháng 10, 2023
Emilien BERTA COCHET - Executive Assistant trả lời vào 30/10/2023
Dear Mami,Thank you for your feedback. Your satisfaction is our top priority, therefore your opinion is very important for us in order to improve the quality of our service. We are thrilled to know that you enjoyed the hotel and your stay. Our team work hard to deliver continuous care. We sincerely apologize that part of your experience didn't meet your expectations. We are always looking for improvement and your feedback allows us to target our needed enhancement. Don't hesitate to give us more details about your stay in order for us to target our improvement areas. We would love to welcome you again at Hôtel du Louvre for your next Parisian trip. We wish you a pleasant day and remain at your entire disposal may needed. Sincerely, Emilien Berta Cochet Executive Assistant

10/10 - Xuất sắc

Karen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was great
Lưu trú 6 đêm vào Tháng 10, 2023
Emilien BERTA COCHET - Executive Assistant trả lời vào 30/10/2023
Dear Karen,Thank you for your wonderful feedback. Please ensure that your review has been shared with the entire team. It is a great reward for the staff who is always seeking for improvement, perfection and care. We look forward to welcoming you back in the future. If you have any special preferences or other comments to share, please let us know. We value your opinion. We thank you for choosing Hotel du Louvre for your Parisian trip and we remain at your entire disposal for any assistance may needed. Sincerely, Emilien Berta Cochet Executive Assistant

10/10 - Xuất sắc

rodrigo luis

Lưu trú 2 đêm vào Tháng 8, 2023
Emilien BERTA COCHET - Executive Assistant trả lời vào 17/10/2023
Dear Mr. Luis,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are absolutely thrilled to hear that you had such a fantastic experience at our hotel. We're delighted to hear that our staff left a positive impression on you. Providing exceptional service is at the core of our values, and your kind words will be shared with our dedicated team members. We thank you for choosing to stay with us and for sharing your feedback. Your satisfaction is our top priority, and it's gratifying to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back to our hotel in the future and providing you with another exceptional experience. If you ever need anything during your next visit, please don't hesitate to reach out to us. Warm regards, Emilien BERTA COCHET Executive Assistant Hôtel du Louvre

10/10 - Xuất sắc

Sandra Evriney

Lưu trú 2 đêm vào Tháng 9, 2023
Emilien BERTA COCHET - Executive Assistant trả lời vào 05/10/2023
Dear Mrs. Evriney,Thank you for your wonderful feedback. Please ensure that your review has been shared with the entire team. It is a great reward for the staff who is always seeking for improvement, perfection and care. We look forward to welcoming you back in the future. If you have any special preferences or other comments to share, please let us know. We value your opinion. We thank you for choosing Hotel du Louvre for your Parisian trip and we remain at your entire disposal for any assistance may needed. Sincerely, Emilien Berta Cochet Executive Assistant

10/10 - Xuất sắc

Akiko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 9, 2023
Hotel du Louvre trả lời vào 19/09/2023
Dear guest,Thank you for your great review. It is very important for us to deliver a top quality service.Please ensure that we will share your review with the team.We hope that we will have the pleasure of welcoming you again soon.Best regards,Emilien BERTA COCHETExecutive Assistant

10/10 - Xuất sắc

Jennifer, Glendale

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a wonderful stay! Upon arrival and throughout our stay the staff was helpful, friendly and attentive. We had the corner suite with a huge wrap around balcony and it was a beautiful room. I would definitely stay there again as it was central to everything! The restaurant and bar were very good as well.
Lưu trú 2 đêm vào Tháng 9, 2023
Polina trả lời vào 14/09/2023
Dear Mrs Ordonio,Warm greetings from Paris!We are grateful to you for taking your time to give us a feedback. We are delighted to know that you have enjoyed our Royal Suite for your Parisian stay and we hope it was memorable for you. It will be our pleasure to accomodate you again in the future.We remain at your full disposal should you wish to share any details of your stay.Best regards,PolinaFront Desk Agent

8/10 - Tốt

YI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Updated and modern bathroom. Excellent location, very nice staff except the rooms are too small.
Lưu trú 2 đêm vào Tháng 9, 2023
Polina trả lời vào 09/09/2023
Dear Lin Yi,Warm greetings from Paris!Thank you for taking your time to leave us a feedback. We are sorry we have not fully meet your expectations. Indeed, the rooms in the parisian hotels are not as big as it could be in other destinations, however we are glad to hear you have enjoyed the atmosphere. We appreciate your kind words regarding the service.We hope though to see you again for your future parisian trips! Yours sincerely,PolinaFront Desk Agent

10/10 - Xuất sắc

Courtney

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect
Lưu trú 3 đêm vào Tháng 9, 2023
Polina trả lời vào 09/09/2023
Dear Mrs Costantino,Warm greetings from Hôtel du Louvre!We are delighted to see your high evaluation of our property. We appreciate you taking your time to leave this feedback.Hope you will visit us again for your future Parisian trips!Yours sincerely,PolinaFront Desk Agent

10/10 - Xuất sắc

Douglas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is a gem!
Lưu trú 4 đêm vào Tháng 8, 2023
Polina trả lời vào 05/09/2023
Dear Mr Shirra,Warm greetings from Hôtel du Louvre!We appreciate you taking your time to evaluate our property.Thank you for your kind words. We indeed delighted to know you have enjoyed your stay with us and we hope to see you for your future Parisian trips!Sincerely yours,PolinaFront Desk Agent

10/10 - Xuất sắc

Friederike

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ilike all , it was very nice and i love Paris
Lưu trú 3 đêm vào Tháng 8, 2023
Polina trả lời vào 05/09/2023
Dear Mrs Strate,Warm greetings from Hôtel du Louvre!Thank you for your time to give us an evaluation.We appreciate your kind comments. It is our pleasure to know you have enjoyed your stay with us and we hope to see you for your future Parisian trips!Sincerely yours,PolinaFront Desk Agent

10/10 - Xuất sắc

Paras

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 8, 2023
Polina trả lời vào 26/08/2023
Dear Shah Paras,Warm greetings from Hôtel du Louvre!Thank you so much for choosing the Hotel du Louvre for your recent Parisian stay and for taking the time to give us your feedback. We are really delighted to know that you have enjoyed your family stay with us, as we take pride in making our guests’ experience the most memorable one. We look forward to see you again in future!Yours sincerely,PolinaFront Desk Team

10/10 - Xuất sắc

ICHIRO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent Hotel! It a very convenient access to louvre few minutes by walk. and breakfast is wonderful.
Lưu trú 3 đêm vào Tháng 8, 2023
Polina trả lời vào 26/08/2023
Dear Mr Mori Ichiro,Warm greetings from Hôtel du Louvre!Thank you for chosing our property for your latest stay in Paris. We are delighted to know you have enjoyed our hotel and we appreciate your kind words regarding our service and taking your time to leave a feedback.We hope to see you again for your future trip to the City of Lights!Sinecerely yours,PolinaFront Desk Agent

10/10 - Xuất sắc

Marc

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 7, 2023
Polina trả lời vào 26/08/2023
Dear Mr Zaccai,Warm greetings from Hôtel du Louvre!We appreciate you taking your time to leave the feedback.Please accept our sincere apologies regarding the issue with the TV. Be assured that it was communicated with our engineering department. We hope to see you again for your future trips to the City of Lights so we can improve your experience.We hope you have enjoyed our upgrade to the View Deluxe Room for your special occasion and that this time with us in Paris was memorable for you.Yours sincerely,PolinaFront Desk Agent

10/10 - Xuất sắc

chuan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Food is so so!
Lưu trú 2 đêm vào Tháng 7, 2023
Polina trả lời vào 26/08/2023
Dear Ms Qin,Warm greetings from Hötel du Louvre!We appreciate your time to leave us the feedback.It was our pleasure to have you at our property for your Parisian stay and we are delighted to know you have enjoyed it. We are sorry to hear you have not been fully satisfied with your breakfast. Hopefully, we will see you again for your future trip and we will be able to improve your experience. Do not heistate to share your feedback while you are with us so we can communicate details with the concerned departments.Your sincerely,PolinaFront Desk Agent

10/10 - Xuất sắc

Carmen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Grata experiencia… muy recomendable.
Excelente ubicación… inmejorable, el servicio de todo el personal espectacularmente impecable, desde los porteros, maleteros, mozos en restaurant y bar, concierge, recepción … realmente todos atentos y amables… Gran equipo.
Lưu trú 2 đêm vào Tháng 7, 2023
Polina trả lời vào 26/08/2023
Dear Carmen,Warm greetings from Paris!Thank you for you taking your time to leave us such a wonderful comment.We are grateful you have chosen our property for you Parisian stay and we are delighted to know you have enjoyed.Hopefully we will see you again for your future trips!Yours sincerely,PolinaFront Desk Agent

10/10 - Xuất sắc

Claudia

Lưu trú 5 đêm vào Tháng 7, 2023
Polina trả lời vào 26/08/2023
Dear Mr Marques De Oliveira,Warm greetings from Hôtel du Louvre!We appreciate you taking your time to leave the feedback.We are delighted you have chosen our property for this trip to Paris with your closest! It is our pleasure to know you have enjoyed it and we hope to see you again in future.Sincerely yours,PolinaFront Desk Agent

8/10 - Tốt

Melanie

Lưu trú 5 đêm vào Tháng 7, 2023
Polina trả lời vào 26/08/2023
Dear Melanie,Warm greetings from Hôtel du Louvre!Thank you for your time to give us the feedback.We are grateful you have chosen our property for your Parisian stay. We are sorry to know we have not met all your expectations. Please accept our sincere apologies for the confusion regarding the guide meeting. We hope to see you again for your future trip and that you will give us a chance to improve your experience with Hôtel du Louvre!Sincerely yours,PolinaFront Desk Agent

8/10 - Tốt

henrik wagner

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

jessica

Lưu trú 1 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Louis

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reasonably priced option in convenient location close to Metro and many attractions. Room was large and well appointed and staff friendly and helpful. I would not hesitate to recommend to friends.
Lưu trú 4 đêm vào Tháng 6, 2023
Charlotte trả lời vào 20/06/2023
Dear Mr. Louis, Warmest greetings from Paris!Thank you for choosing the Hotel du Louvre for your recent Parisian stay and for taking the time to complete our guest satisfaction survey.We are delighted to read that you have enjoyed your stay among us, and that you have particularly appreciated our staff's professionalism.Please be assured that your review will be shared with the team, to congratulate them on a job well done.Thank you again for being our guest, we hope to welcome you back soon in the City of Lights!Sincerely,Charlotte RoulotFront office Manager