Phòng Suite có thiết kế đặc trưng | 1 phòng ngủ, bộ đồ giường cao cấp, nệm có lớp đệm bông, minibar

Nhận xét về Hôtel Pont Royal

5 out of 5
Hôtel Pont Royal
7 Rue Montalembert, Paris, Paris

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 609/992 nhận xét" "
Đánh giá 8 - Tốt. 271/992 nhận xét" "
Đánh giá 6 - Được. 73/992 nhận xét" "
Đánh giá 4 - Kém. 18/992 nhận xét" "
Đánh giá 2 - Tồi. 21/992 nhận xét" "

9,2/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

MARC

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent in every way !!!!!
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Tena

Thích: Sạch sẽ
Lưu trú 5 đêm vào Tháng 5, 2024
Soisick Couteller - Guest Relations trả lời vào 17/05/2024
Dear Tena, Thank you very much for taking the time to share with us your experience. We are sincerely delighted to hear that you enjoyed your time at the Hotel Pont Royal.I wish you an excellent day, and we stay at your disposal for any request you may have.Best regards,Soisick Couteller - Guest Relations

8/10 - Tốt

Krupa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We only stayed at this hotel for one night and had asked for early check in which wasn’t possible. They told us our room would be ready by 3 and they would let us know. We continued to wait in the lobby. My husband finally asked them around 3:45pm if the room was ready, to which they replied “oh yes, it’s been ready but we forgot to tell you”. That was super frustrating for us since we traveled that morning and had plans to see museums later in the day, which did not work out. The staff did make it up with two free cocktails at the bar and an hour added to the check out. Otherwise, the room was clean although small and had basic amenities. We called to ask for an iron and board and it was promptly delivered. No extra US outlets or USB plug ins were available, just fyi for fellow travelers. There were nearby restaurants and the Louvre was a 10-15 min walk from the properly. Overall, everyone was kind and helpful, but the check in process wasn’t as smooth as we had hoped.
Lưu trú 1 đêm vào Tháng 5, 2024
Soisick Couteller - Guest Relations trả lời vào 12/05/2024
Dear Krupa,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced during the check-in process. Please know that this is not reflective of the high standard of service we strive to provide. We appreciate your understanding and patience, and we're glad to hear that our team was able to offer you two complimentary cocktails at the bar and extend your check-out time as a gesture of goodwill. Your comments regarding the room size, amenities, and the availability of outlets and USB plug-ins have been duly noted, and we will certainly look into ways to enhance these aspects for the comfort and convenience of our guests.We are pleased to hear that you found our staff to be kind and helpful, and that you enjoyed the cleanliness of your room as well as the hotel's convenient locationOnce again, we apologize for any inconvenience caused, and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much smoother and enjoyable experience from check-in to check-out.Warm regards,Soisick Couteller - Guest Relations

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Soisick - Guest Relations trả lời vào 11/05/2024
Dear David,I would like to thank you for taking the time to share with us your experience, and I am delighted to hear that you had a great time with us. I really hope to have the pleasure to welcome you back in Paris to create news unforgettable memories.Warm regards,Soisick - Guest Relations

10/10 - Xuất sắc

Philippe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Soisick Couteller - Guest Relations trả lời vào 02/05/2024
Dear Philippe,I would like to thank you for taking the time to share with us your experience.The entire Hotel Pont Royal team, is delighted to hear that you had an amazing time in Paris, and look forward to welcoming you back. Best regards,Soisick Couteller - Guest Relations.

10/10 - Xuất sắc

Thomas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff catered to all your needs.
Lưu trú 8 đêm vào Tháng 4, 2024
Soisick Couteller - Guest Relations trả lời vào 02/05/2024
Dear Thomas,I would like to thank you for taking the time to share with us your experience, and to hear your kind words about our team.I sincerely look forward to welcoming you back at the Hotel Pont Royal, and we stay at your entire disposal.Best regards,Soisick Couteller - Guest Relations

10/10 - Xuất sắc

Jill

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Soisick Couteller - Guest Relations trả lời vào 02/05/2024
Dear Jill, I would like to thank you for taking the time to share with us your experience.I am delighted to hear that you had a great time at the Hotel Pont Royal !We sincerely look forward to welcoming you back in Paris, and we stay at your disposal for any queries you may have.Best regards,Soisick Couteller - Guest Relations

8/10 - Tốt

Keyrillos

Lưu trú 4 đêm vào Tháng 4, 2024
Soisick - Guest Relations trả lời vào 11/05/2024
Dear Keyrillos,We would like to thank you for taking the time to share with us your experience.I am delighted to hear that you enjoyed your stay at the Hotel Pont Royal, and I sincerely hope to welcome you back in Paris.Best regards,Soisick - Guest Relations

10/10 - Xuất sắc

Drita

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service and hospitality
Lưu trú 4 đêm vào Tháng 4, 2024
Soisick Couteller trả lời vào 15/04/2024
Dear Drita,I would like to thank you for taking the time to share with us your experience. We are sincerely delighted to hear that you enjoyed your time at the Hotel Pont Royal, and we hope to welcome you back to Paris to create new memories.Best regards,Soisick Couteller - Guest Relation

10/10 - Xuất sắc

Cara

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a very short stay(2 nights), we had a welcome fruit basket and candies.. The Hotel is a nice old building. We had a room with a view of The Eiffel Tower.. very nice. I would recommend this hotel.Our only probem was the "climate control" in the room. We put on "snowflake"but ot still blew hot air, granted it is April and not that hot yet, but it would be nice to cool down after walking around the city all day and difficult to sleep in stagnant air.. We opened the window, but the bugs came in. Our last night, we asked for a fan.
Lưu trú 2 đêm vào Tháng 4, 2024
Soisick Couteller trả lời vào 15/04/2024
Dear Cara,Thank you for your valuable feedback regarding your recent stay at our hotel! We are thrilled to hear that you enjoyed the view from your room and the charming ambiance of our historic building.I would like to sincerely apologize for the inconvenience you experienced with the climate control system in your room. Your feedback is invaluable to us, and we will certainly address this issue to ensure a more comfortable experience for our guests, especially during warmer months. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Best regards,Soisick Couteller - Guest Experience

2/10 - Tồi

Jonathan

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No sleep due to noise (buzzing from air conditioning unit which I had to turn off and open windows). Very small room, did not feel like it was anything like in pictures. Very costly considering couldn’t even have a good rest.
Soisick Couteller - Guest Relations trả lời vào 07/04/2024
Dear Jonathan,I would like to thank you for sharing with us your experience at the Hotel Pont Royal.We sincerely apologize for the inconvenience you experienced during your stay with us, and that the noise from the air conditioning unit disrupted your sleep. We understand how important a peaceful environment is for a restful stay.We truly appreciate your comments and regret that we did not meet your needs on this occasion. Please be assured that we are taking your comments seriously and will use them to improve our services and facilities.Thank you once again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in Paris.Best regards,Soisick Couteller - Guest Relations

10/10 - Xuất sắc

Kelly

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was excellent and so very kind.
Lưu trú 1 đêm vào Tháng 3, 2024
Soisick Couteller - Guest Relation trả lời vào 07/04/2024
Dear Kelly, Thank you very much for taking the time to share your experience with us.We are sincerely delighted to hear that you had a great time at the Hotel Pont Royal, and I will share your kind words to our team.We hope to welcome you back in Paris to create new memories.Best regards,Soisick Couteller - Guest Relation

8/10 - Tốt

Susie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing that could improve would be the shower. It had a shower wand and not a fixed shower head. For a tub bath it would have been an excellent.
Lưu trú 3 đêm vào Tháng 3, 2024
Soisick Couteller trả lời vào 31/03/2024
Dear Susie,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We greatly appreciate your honest review.We are thrilled to hear that you had an overall enjoyable experience during your stay with us. Regarding your comment about the shower, we understand your preference for a fixed shower head, and we apologize for any inconvenience this may have caused during your stay.Once again, thank you for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Soisick Couteller - Guest Relations

10/10 - Xuất sắc

Katsuto

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
文化的、格調あり。宿泊客の質が良い
Lưu trú 2 đêm vào Tháng 2, 2024
Soisick Couteller trả lời vào 29/02/2024
Dear Katsuto, We are sincerely delighted to hear that you enjoyed your stay at the Hotel Pont Royal, and we would like to thank you for sharing your experience with us. We stay at your disposal for any request you may have, and we look forward to welcoming you back in Paris. Best regards, Soisick Couteller - Guest Relations

2/10 - Tồi

Farrah

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would not recommend this hotel and i will never go back there. Dirty, poor quality and expensive breakfast with unfriendly staffs, except Victoria at thd front desk. The guy for night shift, left the phone on busy mode so he did not reply to calls, but he was sleeping at thd back while working. Very old fashioned hotel, not feeling comfortable to take bath, smelly bed sheets. I dont understand why this hotel is 5 stars? I barely give it one star. It is very formal, unfriendly environment. I did not like it, i did not enjoy my time over there, and i never recommend it to anyone.
Lưu trú 3 đêm vào Tháng 2, 2024
Soisick Couteller trả lời vào 17/02/2024
Dear Farrah, I am sincerely sorry to hear about your disappointing experience at our hotel, and I sincerely apologize for the inconveniences you encountered. Your feedback is valuable, and we will address the issues with cleanliness, breakfast quality, and staff behavior promptly. We will investigate the night shift matter and take appropriate action. Your comments about the outdated decoration, bathroom discomfort, and bedsheets are noted, and we will make sure to work on improvements. We appreciate your kind words about Victoria, and we hope to have the chance to welcome you back for a better experience in the future.We stay at your entire disposal for any request you may have. Best regards, Soisick Couteller - Guest Relations

10/10 - Xuất sắc

Oliver

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Soisick Couteller trả lời vào 17/02/2024
Dear Oliver, I would like to thank you for taking the time to share with us your experience at the Hotel Pont Royal, and we are very delighted to hear that you enjoyed your time in Paris.We stay at your entire disposal for any request you may have, and I look forward to welcoming you back among us.Best regards, Soisick Couteller - Guest Relations

8/10 - Tốt

Jung sung

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 2, 2024
Soisick Couteller trả lời vào 16/02/2024
Dear Mr. Lee, I would like to thank you, on behalf of the entire Hotel Pont Royal team, for sharing your feedback on your recent stay with us. Your satisfaction and happiness are our first priority. I wish you a wonderful day, and we look forward to welcoming you back in Paris. Best regards, Soisick Couteller - Guest Relations

8/10 - Tốt

Christophe

Lưu trú 2 đêm vào Tháng 2, 2024
Soisick Couteller trả lời vào 16/02/2024
Cher Monsieur Beunaiche, Je vous remercie d'avoir pris le temps d'évaluer votre récent séjour à l'Hôtel Pont Royal. Nous sommes ravis que vous ayez apprécié votre expérience parmi nous et nous espérons pouvoir vous accueillir de nouveau très bientôt. Bien à vous,Soisick Couteller - Guest Relation

10/10 - Xuất sắc

pejman

Lưu trú 4 đêm vào Tháng 2, 2024
Soisick Couteller trả lời vào 16/02/2024
Dear Mr. Makarem, I would like to thank you for taking the time to share with us your experience at the Hotel Pont Royal. We stay at your entire disposal for any request you may have, and we look forward to welcoming you back among us. Best regards,Soisick Couteller - Guest Relations

6/10 - Được

Semra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Merkezi otel
Otelin konumu hijyeni görevlilleri harika ancak odaların çok küçük olması,otelin yemek,bar hizmetlerinin kısıtlı olması konusu değerlendirilebilir.
Lưu trú 5 đêm vào Tháng 1, 2024
Soisick Couteller trả lời vào 05/02/2024
Dear Semra, I would like to thank you for taking the time to share with us your experience at the Hotel Pont Royal, and will share your kind words to our team. Regarding your feedback about our room and hotel services, I will be happy to talk with you about it. Do not hesitate to contact us by phone or by mail. I hope to welcome again among us to create new memories. Best regards, Soisick Couteller, Guest Relations

10/10 - Xuất sắc

eduardo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Paris St Germaine gem
Very well located five star hotel Great breakfast with kind and helpful staff
Lưu trú 3 đêm vào Tháng 1, 2024
Soisick Couteller trả lời vào 04/02/2024
Dear Eduardo, I would like to thank you for taking the time to share with us your experience. We are delighted to ear that you had a great time among us and that you enjoyed every part of your stay. I sincerely hope to welcome you back at the Hotel Pont Royal to create new memories. Best regards,Soisick Couteller, Guest Relations

10/10 - Xuất sắc

Sarah, Daniel Island

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 1, 2024
Soisick Couteller trả lời vào 02/02/2024
Dear Sarah, Thank you very much for sharing your experience with us. I am delighted to hear that you had a great among us and that you enjoyed your stay in Paris. I will be pleased to welcome you again in our establishment. Sincerely,Soisick Couteller, Guest Relations

10/10 - Xuất sắc

Brenda

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
tower view and perfect
wonderful service, lovely view of the tower, loved our room, spacious and clean, lovely hotel perfectly situated
Lưu trú 1 đêm vào Tháng 1, 2024
Valentine Vernay trả lời vào 22/01/2024
Dear Brenda,On behalf of the entire team, I would like to thank you for trusting us and sharing your experience with us.I'm delighted to hear that you enjoyed your room, the view from your room and the location of the hotel.It was with pleasure and passion that we welcomed you.I sincerely hope to have the pleasure of welcoming you back to our establishment in the near future.Yours sincerely, Valentine Vernay, Community Manager

10/10 - Xuất sắc

Gregory

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 10 đêm vào Tháng 1, 2024
Soisick Couteller trả lời vào 02/02/2024
Dear Gregory, Thank you very much for sharing your experience with us. We are delighted to hear that you had a great time with us during your Parisian getaway.I sincerely hope that I will have the pleasure to welcome you back in our establishment. I wish you an excellent day. Sincerely,Soisick Couteller, Guest Relations

10/10 - Xuất sắc

Lones

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 12, 2023
Hôtel Pont Royal trả lời vào 09/01/2024
Dear Guest,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Pamela

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel in a perfect location. While I wish our room were bigger, it didn’t impact our stay. The rooms are nicely appointed, it’s very clean, the staff is very friendly and helpful and the convenience of being in this part of town made a huge difference on our overall stay. I would definitely recommend the property and would almost likely return.
Lưu trú 5 đêm vào Tháng 1, 2024
Hôtel Pont Royal trả lời vào 09/01/2024
Dear Pamela, We would like to thank you for your comment. We are delighted to know that you were pleased with the hotel's location. Our staff is constantly improving to offer our guests the best experience. We look forward to welcoming you back. We wish you all the best. Best regards, Valentine

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect location and super friendly staff made this an unforgettable trip. We will for sure stay here again on our next visit to Paris.
Lưu trú 4 đêm vào Tháng 12, 2023
Soisick Couteller trả lời vào 02/02/2024
Dear Guest, I would like to thank you for your rating and taking the time to share your experience with us. I will be delighted to share with our team your kind words and to welcome you back in our establishment to create new unforgettable memories. Sincerely, Soisick Couteller, Guest Relations

10/10 - Xuất sắc

Carla

Lưu trú 4 đêm vào Tháng 12, 2023
Hôtel Pont Royal trả lời vào 09/01/2024
Dear Carla,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Rachael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great spot!
I loved it. Amazing location, great staff, fun bar for a quiet night ❤️ I’d stay here again in a heartbeat.
Lưu trú 6 đêm vào Tháng 11, 2023
Hôtel Pont Royal trả lời vào 09/01/2024
Dear Rachel, We are delighted to read that you enjoyed the location of the Pont Royal Hotel. We look forward to see you soon. Best regards, Valentine

6/10 - Được

BEATRIZ

Đi cùng gia đình
Thích: Sạch sẽ
Too expensive but the location worth it
Lưu trú 2 đêm vào Tháng 11, 2023
Hôtel Pont Royal trả lời vào 04/12/2023
Dear Beatriz,We thank you for your stay in Paris and are delighted to know that you enjoyed your getaway at the Hôtel Pont Royal. We try to guarantee our customers a quality of service worthy of the price they pay and we are delighted to know that you found the price worth it. We look forward to welcoming you again. Warm regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Clyde

Lưu trú 3 đêm vào Tháng 11, 2023
Hôtel Pont Royal trả lời vào 27/11/2023
Dear Clyde, We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

John R

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel Pont Royal is in a great, walkable location for the major museums, the Latin Quarter, and lots of restaurants. The staff was knowledgeable, friendly, and attentive. We could not have been happier with our stay.
Lưu trú 7 đêm vào Tháng 11, 2023
Hôtel Pont Royal trả lời vào 27/11/2023
Dear John,We thank you for choosing our hotel for your stay in Paris and for this heartfelt comment.We are absolutely delighted to read that we offer you a memorable moment, thanks to the localisation of the hotel and the kindness of our team.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

nancy

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful location, walking distance to D’Orsay and the Louvre. Lovely breakfast. Helpful staff.
Lưu trú 2 đêm vào Tháng 10, 2023
Hôtel Pont Royal trả lời vào 27/11/2023
Dear Nancy,We thank you for choosing our hotel for your stay in Paris and for this heartfelt comment.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Neil

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2023
Hôtel Pont Royal trả lời vào 27/11/2023
Dear Neil,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

2/10 - Tồi

Karoline

Không thích: Nhân viên & dịch vụ
Hôtel Pont Royal trả lời vào 27/11/2023
Dear Karoline, We could see from your rate that your recent stay with us was not at all up to expectations. We would very much appreciate it if you could contact us, should you be able to make the time, so that we can understand better your guest experience.We hope to hear from you soon.Sincerely,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Athena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hôtel Pont Royal trả lời vào 03/11/2023
Dear Athena,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

patrick

Lưu trú 2 đêm vào Tháng 10, 2023
Hôtel Pont Royal trả lời vào 27/11/2023
Bonjour Patrick, We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Gregory

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 9 đêm vào Tháng 10, 2023
Hôtel Pont Royal trả lời vào 23/10/2023
Dear Guest,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Luis

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Santa Maria de Briones - Enhorabuena
The Hotel is beautiful and provides its guests with an intimate and elegant ambiance. Service was very good and the staff is young and friendly. Restaurant is very good and will get better. Whenever in Rioja make sure to book this wonderful property for a couple of nights… you will not regret it!! We shall return!!!
Lưu trú 4 đêm vào Tháng 10, 2023
Hotel Pont Royal trả lời vào 17/10/2023
Dear Luis,Thank you for your glowing review! We are thrilled to read your kind words and appreciate your taking the time to share your experience.We are delighted that you found our hotel beautiful and enjoyed the intimate and elegant ambiance we aim to provide. It is heartwarming to hear that you were pleased with our service and that our young and friendly staff contributed to your positive stay.Your enthusiasm for our property is greatly appreciated, and we can't wait to welcome you back for another exceptional experience. Your desire to return is the greatest compliment we could receive, and we look forward to your next visit!Warm regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Francisco

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Visiting from Puerto Rico
Wonderful small hotel with a literary vibe. Rooms in floors 5-7 have a partial view of Eiffel Tower. Small rooms that could benefit from a better design of the bathrooms to avoid water spilling out of tub. Great neighborhood.
Lưu trú 4 đêm vào Tháng 10, 2023
Hotel Pont Royal trả lời vào 17/10/2023
Dear Francisco,Thank you for taking the time to share your thoughts about your recent stay with us. We greatly appreciate your feedback.We are delighted to hear that you found our hotel to be wonderful with a literary ambiance. The partial view of the Eiffel Tower from rooms on floors 5-7 is indeed a special feature that many of our guests enjoy. We also appreciate your feedback regarding the bathroom design, and we will take it into consideration for possible improvements.It is wonderful to know that you enjoyed our charming neighborhood. We're proud of our location, which allows our guests to experience the beauty and culture of Paris.We look forward to welcoming you back to the Hotel Pont Royal in the future.Warm regards,Frédéric Le Gallois, General Manager.

6/10 - Được

Aisha

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 09/10/2023
Dear Aisha,We thank you for choosing the Hotel Pont Royal for your stay in Paris.We hope you enjoyed your stay and would be delighted to welcome you again next time.Best regards,Frédéric Le Gallois, General Manager.

8/10 - Tốt

Virginia, fredericksburg

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was in a great location, the staff were fantastic and friendly, the room had pretty much everything we needed and they replenished and cleaned twice daily. The elevators were good, the main negative was that the view was not as advertised. We paid for an Eiffel Tower view room and to get the view of the Eiffel Tower we had to climb out onto this tiny balcony and look to the left and see the Eiffel Tower in the distance. The step up to the balcony was very high and difficult to climb over and climb back in. The other negative was the bathtub, very high to step over and into as it was a soaking tub that was built up, there should have been a grab bar to assist due to the slip hazard as the shower sprayed everywhere as there was a half glass wall on the back side which didn't stop the water from the shower splashing all over the place.
Hôtel Pont Royal trả lời vào 05/10/2023
Dear Virginia,Thank you for taking the time to share your detailed feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and our staff friendly. Regarding the view of the Eiffel Tower, the views are indeed accessible from the balcony. The photos on our website clearly demonstrate this. If you would like an even bigger view of the Eiffel Tower, please contact us during your next stay and we'll be able to assign you a room with a better view.Your feedback regarding the bathtub and the lack of a grab bar is also duly noted. We take safety and comfort seriously, and your comments will be shared with our team to address these concerns.We hope to have the opportunity to welcome you back in the future.Warm regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Ara

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and welcoming staff
Lưu trú 5 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 28/09/2023
Dear Ara,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment, thanks to the warmth and kindness of our team.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

8/10 - Tốt

Erin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 28/09/2023
Dear Erin,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

8/10 - Tốt

Ed

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Nice locaton
Lưu trú 3 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 28/09/2023
Dear Ed,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

8/10 - Tốt

Claudia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel, great breakfast and great location. Only thing I didn't like is that the concierge tried to sell us tickets to Versailles that cost 3 times what I could get them for myself (which I did). Other than that, great place to stay.
Lưu trú 3 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 26/09/2023
Dear Claudia,We thank you for choosing our hotel for your stay in Paris.We are absolutely delighted to read that we offer you a memorable moment.Regarding your visit to Versailles, our concierge has done everything to respond to your last minute request to get you there. You should know that getting tickets to Versailles last minute is not always easy. To make your visit easier, our concierge has offered you skip-the-line tickets with priority access. It is normal that this ticket is more expensive than a simple ticket. In any case, we are happy to learn that you had a good stay at the Pont Royal hotel and the Chateau de Versailles.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Juan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, very nice staff, close to anything you would need. Would choose this location any time we return to Paris.
Lưu trú 4 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 26/09/2023
Dear Juan,We thank you for choosing our hotel for your stay in Paris and for this heartfelt comment.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

MICHAEL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Quiet Hotel in a Great Location
We really enjoyed our stay here! It’s on a quiet street but still within walking distance to many major sights like the louvre, the Musee D’Orsay, the Musee Rodin, and others. The staff were some of the friendliest Parisians we came across! The room was a bit small but it’s typical for Europe, otherwise it was extremely clean and had a good amount of storage. Would definitely consider staying here again.
Lưu trú 9 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 18/09/2023
Dear Michael,Thank you so much for choosing to stay with us at the Pont Royal Hotel, and for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay with us.It is great to know that our location, nestled on a quiet street, provided you with a peaceful retreat while still being conveniently close to major attractions such as the Louvre, the Musée d'Orsay, the Musée Rodin, and more. We understand that space can be at a premium in European hotels, and we are pleased that you found the room to be clean with ample storage.Our team takes pride in providing warm and friendly service, and we are thrilled that you found our staff to be among the friendliest Parisians you encountered during your visit.We truly appreciate your positive feedback and the consideration to stay with us again in the future. We look forward to welcoming you back for another enjoyable experience.Warm regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Greg

Đi cùng bạn đồng hành
This has to be the best location in Paris. It’s close to the museums, shopping and wonderful cafes.
Lưu trú 3 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 18/09/2023
Dear Greg,We thank you for choosing our hotel for your stay in Paris and for this heartfelt comment.We are absolutely delighted to read that we offer you a memorable moment, thanks to the amazing location of our Property.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.

10/10 - Xuất sắc

Tippy

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very enjoyed our stay.
Lưu trú 4 đêm vào Tháng 9, 2023
Hôtel Pont Royal trả lời vào 18/09/2023
Dear Tippy,We thank you for choosing our hotel for your stay in Paris and for this heartfelt comment.We are absolutely delighted to read that we offer you a memorable moment.Please rest assured that we already look forward to welcoming you again, hopefully very soon!My very best regards,Frédéric Le Gallois, General Manager.