2/10 - Tồi
Justine
Đi cùng gia đình
31/07/2024
Không thích: Tiện nghi, dịch vụ
Booked in advance for this stay during a visit to watch the Olympics.
Arrived at the hotel 6pm on a Saturday evening,
the opening weekend of Olympics.
We had been travelling for over 16 hours with some travel delays.
Greeted by host eventually who appeared from behind a tall secure closed gate
to be told there were no rooms.
Host shrugged and pretended not to understand that we may not be able to find somewhere else due to Olympic event. Host implied she wasn’t even aware the Olympics were happening.
Shrugged when I explained we were 2 females with nowhere to stay.
I showed her the booking confirmation,
again she shrugged with no words.
She pointed to another hotel in the neighbourhood to try.
It was a disappointing start to a trip that had been planned for 14 months.
In my experience a booking here can NOT be relied upon.
Or that you will be greeted with a warm or kind welcome.
Expedia have been made aware of this experience.
Justine
Lưu trú 4 đêm vào Tháng 7, 2024