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Nhận xét về Libertel Montmartre Opéra

3 out of 5
Libertel Montmartre Opéra
32 Rue Duperré, Paris, Paris

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 412/1002 nhận xét" "
Đánh giá 8 - Tốt. 436/1002 nhận xét" "
Đánh giá 6 - Được. 107/1002 nhận xét" "
Đánh giá 4 - Kém. 28/1002 nhận xét" "
Đánh giá 2 - Tồi. 19/1002 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Jasikka

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellant Staff and clean room and bathroom with nice view
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Rosalina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir sind gut angekommen,aber unsere Gepäck dauert langer🤔 wir hoffen das wir unsere nächste fahrt mit dem zug erreichen können...
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel has been recently renovated, bedrooms and bathrooms are modern and clean, the location is close, but not too close to Pigalle so the entrance is safe and Pink Mama is across the road if that’s your kind of place.
Lưu trú 3 đêm vào Tháng 5, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 20/05/2024
Dear Sir,Thank you very much for this kind review.We are thrilled to learn that our recent renovations met your expectations, providing you with modern and clean accommodations. The safety and comfort of our guests are top priorities for us, and it is gratifying to know that our location contributed positively to your experience. While we do not have an in-house restaurant, we are pleased that the proximity of local dining options, such as Pink Mama, offered convenience during your stay.Our team at Libertel Montmartre Opéra takes pride in ensuring that every guest enjoys a memorable visit, and your feedback is a testament to our dedication.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Shannon

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
D
Lưu trú 1 đêm vào Tháng 5, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 20/05/2024
Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you found our hotel condition to be of a high standard and that the amenities in your room met your full satisfaction. Our team strives to maintain a pristine environment and ensure that all guest rooms are equipped with the necessary comforts, such as air conditioning, free WiFi, and a flat-screen TV with satellite channels.We also take pride in the tranquility provided by our soundproof rooms, offering a serene escape from the vibrant city outside. At Libertel Montmartre Opéra, our goal is to create a memorable and comfortable experience for all our guests.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

cherry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel at a reasonable price. Very close to the metro station, restaurants and entertainment. Theres also a grocery store nearby. 1 block from Moulin Rouge. Walking distance to Sacre Couer Basilica.
Lưu trú 2 đêm vào Tháng 5, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 20/05/2024
Dear Madam,Thank you very much for this kind review of your stay.We are delighted to hear that the convenient location of our hotel contributed positively to your Parisian experience, being situated close to the vibrant attractions and the ease of metro access. The proximity to historical landmarks such as the iconic Moulin Rouge and the Sacré Coeur Basilica is indeed one of our most cherished features.It is also gratifying to know that the room cleanliness and amenities met your expectations and that the overall condition of the hotel as well as the service provided by our team were up to the high standards we strive to uphold at Libertel Montmartre Opéra.Rest assured, the comfort and satisfaction of our guests are our top priorities, and we are pleased that we could contribute to making your stay memorable.It would be our pleasure to have you return on another occasion. Very best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Dominik

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Die Unterkunft war im Allgemeinen sauber, aber es gab einige Probleme wie Schimmel an den Gardinen, einen schwachen Wasserstrahl in der Dusche und fleckige Handtücher. Trotzdem war das Personal freundlich und die Lage in der Nähe der Bahnstation war praktisch. Wir haben das Frühstück nicht dort eingenommen, da es viele Essensmöglichkeiten in der Umgebung gab.
Lưu trú 3 đêm vào Tháng 5, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 20/05/2024
Sehr geehrter Gast, vielen Dank für das Feedback.Es ist erfreulich zu hören, dass Sie die Freundlichkeit unseres Personals und die günstige Lage unseres Hotels in der Nähe der Bahnhöfe geschätzt haben.Wir bedauern jedoch, dass gewisse Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Bezüglich des von Ihnen erwähnten Schimmels an den Vorhängen möchten wir versichern, dass wir hohe Standards an Sauberkeit halten, und dies normalerweise nicht unserer Praxis entspricht. Die erwähnten Probleme mit dem Wasserdruck und den Handtüchern sind nicht repräsentativ für die Qualität, die wir anstreben, und wir bedauern, dass dies während Ihres Aufenthalts aufgetreten ist. Unsere Zimmer werden täglich gereinigt und mit großer Sorgfalt instand gehalten, um unseren Gästen ein angenehmes Erlebnis zu bieten.Dennoch freut es uns, dass Sie die Qualität unserer Zimmerausstattung, einschließlich der Klimaanlage und des kostenlosen WLANs, positiv hervorgehoben haben. Ihre Zufriedenheit mit diesen Aspekten des Hotels ist für uns sehr wichtig.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen!Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - Được

Maximilian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
This property is across Pink Mama. A overrated restaurant featured everywhere on Instagram. Due to this popularity of the restaurant, the street is busy and loud.
Lưu trú 4 đêm vào Tháng 5, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 13/05/2024
Dear Sir,Thank you for sharing your experience with us.We are pleased to hear that you found our rooms impeccably clean and our service to be excellent; maintaining high standards of cleanliness and guest satisfaction are priorities for us.However, we regret that you found the hotel's condition and room amenities not to your expectations. We are continuously working to improve our facilities to ensure a comfortable stay for all our guests. The bustling location near popular destinations, such as Pink Mama, can contribute to a lively atmosphere around our premises, and we apologize if this caused any inconvenience. We are proud that our rooms are well insulated against noise, offering a peaceful retreat in the heart of the city.It is rewarding to know that our service met your approval, and we appreciate your recognition of our dedicated staff's efforts to provide a welcoming and professional experience.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Joaquin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff and very attentive to our needs. We felt welcomed and it was a pleasant stay if only for a few hours.
Lưu trú 1 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 07/05/2024
Dear Sir,Thank you very much for this kind review.We are delighted to hear that our staff's friendliness and attentiveness made a significant impact on your experience, ensuring you felt welcomed and thoroughly enjoyed your brief stay with us. The positive remarks regarding the cleanliness of your room, the overall condition of our hotel, the services provided, and the amenities offered are particularly gratifying to receive. Such comments affirm our commitment to maintaining the highest standards for our guests. Your satisfaction is a testament to the team's dedication to creating memorable stays.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Ciaran Gerard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Definitely would stay here again
Lưu trú 7 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 05/05/2024
Dear Mr Gerard,Thank you very much for this kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Jhoan alexis

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfcto
Lưu trú 1 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 29/04/2024
Cher Monsieur Jhoan,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.La propreté de nos chambres est une priorité absolue pour nous et recevoir une telle reconnaissance nous remplit de joie.La condition impeccable de l'hôtel Libertel Montmartre Opéra est le fruit d'un travail quotidien et votre satisfaction est notre plus belle récompense.Notre équipe est ravie de lire que le service a répondu à vos attentes, car nous nous efforçons d'offrir une expérience mémorable à nos hôtes.Il est également gratifiant de savoir que les aménagements de nos chambres ont contribué à rendre votre séjour agréable. Nous sommes heureux que vous ayez apprécié les équipements mis à votre disposition.Nous espérons vous compter de nouveau parmi nous.Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - Được

Leon

Lưu trú 3 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 20/05/2024
Dear Sir,Thank you for sharing your experience with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Minnur, Oakdale

Thích: Sạch sẽ, nhân viên & dịch vụ
Great hotel for its price and close to metro stations. Many restaurants in walkable distance.
Lưu trú 3 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 29/04/2024
Dear Guest, Thank you for this great review.It is gratifying to learn that our competitive rates contributed positively to your experience at Libertel Montmartre Opéra. We are also pleased that the hotel's proximity to the metro stations and the abundance of nearby dining options met your approval.Your commendation regarding the cleanliness of our rooms and the service provided by our team is greatly appreciated. Ensuring the comfort and satisfaction of our guests is our top priority, and your feedback affirms our commitment to this goal.We look forward to welcoming you back soon. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Mohammad Sadegh

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Noisy area.
Lưu trú 4 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 24/04/2024
Dear Mr Sadegh,Thank you for sharing your experience with us.We are delighted to hear that you found the condition of our hotel to be satisfactory and our service, as well as room amenities, met your expectations.We regret to hear that the vibrancy of the surrounding area did not contribute positively to your experience. Our hotel is indeed located in the lively heart of northern Paris, which can sometimes carry the energetic pulse of the city into our premises. However, we are glad to inform you that all our rooms are soundproofed to ensure our guests' comfort. Concerning room cleanliness, we maintain the highest standards and offer daily housekeeping, but we will take your feedback into consideration and strive to exceed expectations in all areas.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Serge, Greenfield Park

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Merci !
Lưu trú 3 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 17/04/2024
Cher Monsieur,Merci pour votre bel avis !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Ce serait un plaisir de vous recevoir pour une autre expérience de qualité.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Gbolahan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not a 5* hotel in terms of ratings but they do make you feel at home, and the hotel reception were very helpful describing how to get about
Lưu trú 1 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 17/04/2024
Dear Guest, Thank you for taking the time to comment on your stay at our hotel.It brings us great pleasure to know that our efforts to create a warm and welcoming atmosphere have resonated with you. Our team takes pride in assisting guests navigate the city and it is gratifying to hear that you found their recommendations helpful.Your commendations regarding the cleanliness of our rooms and the overall condition of the hotel are greatly appreciated and reflect our commitment to providing a comfortable and satisfying experience. While Libertel Montmartre Opéra may not be a 5* establishment, we are heartened that our service quality and attentiveness have left a lasting positive impression. We also note your thoughts on the room amenities and will continue to strive for excellence in every aspect of our guest experience.We hope to have the opportunity of welcoming you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

louise

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel in great area.
Lưu trú 7 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 13/04/2024
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to learn that the cleanliness of your room met your expectations, and that the overall condition of our hotel contributed to a memorable stay.While our room amenities generally garner positive remarks, we appreciate your feedback and continuously strive to enhance our guest experience.Our team takes great pride in delivering exceptional service, and it is gratifying to know we succeeded during your visit.We look forward to welcoming you again. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Miriam

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice
Lưu trú 2 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 13/04/2024
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you again soon.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - Được

Lesly

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
close to everything
Lưu trú 4 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 13/04/2024
Dear Madam,Thank you for taking the time to leave a review of your recent stay.We are pleased to note that you found our service to be satisfactory, which is a testament to our staff's dedication to guest comfort.However, we regret to hear that some aspects of your stay did not meet your expectations. While we are proud of our hotel's upkeep, we understand that perceptions of hotel condition can vary, and we are continuously working on improvements. Our commitment to cleanliness is unwavering, and we take your feedback seriously as it helps us maintain our high standards.We hope that the amenities provided in your room, including free WiFi, tea/coffee maker, and ironing facilities, contributed to a comfortable stay, even if there's room for enhancement in this area.We all hope to welcome you again.Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Paul

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our superior room was reasonably sized and well finished off although others found their standard rooms very small. Shower was exceptionally clean. On the sixth floor we had a partial view of the Eifel tower but noise from the street still traveled up late into the night on Friday and Saturday. We had a problem with our kettle not working which took 2 days to sort out. Bed quite good size and comfortable
Lưu trú 3 đêm vào Tháng 4, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 10/04/2024
Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It's delightful to hear that you appreciated the finish and comfort of our superior room, as well as the cleanliness of the shower and the view of the iconic Eiffel Tower from your room.However, we regret to hear about the disturbance from street noise. Our rooms are soundproofed to ensure a peaceful stay, but we understand that some external noise can be particularly persistent on busy nights. The issue with the kettle is certainly not reflective of our standard of service, and we are sorry for any inconvenience this caused during your stay.Your kind words about the bed comfort and the overall cleanliness of the room resonate with our commitment to providing a comfortable and welcoming environment. We also appreciate your recognition of the quality of our room amenities.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - Được

OSAMU

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
夜は新宿三丁目みたいな街の近くでした。
Lưu trú 2 đêm vào Tháng 3, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 30/03/2024
Osamu様、この度はLibertel Montmartre Opéraをご利用いただきまして、ありがとうございました。お部屋の清潔さにご満足いただけたようで嬉しく思います。また、当ホテルのサービスやアメニティに対する高評価も感謝申し上げます。ホテルの状態に関しては、お客様のご期待に添えず申し訳ございません。日々の改善を目指し、お客様に快適にお過ごしいただけるよう努めてまいります。またのお越しをお待ちしております。Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Annet, Homestead

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 03/04/2024
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Lewis

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff also allowed us to leave bags as our train back home was later on in the day.
Lưu trú 2 đêm vào Tháng 3, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 03/04/2024
Dear Sir,It's a real reward to receive such a great review.We're delighted to hear that our staff made a positive impression and accommodated your luggage needs for a more convenient departure. It's also gratifying to know that our commitment to cleanliness and overall hotel condition met your expectations, and you were satisfied with the amenities provided in your room. We strive to offer a seamless experience, and your feedback affirms our efforts.We all hope to welcome you back in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Matthew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 11/03/2024
Dear Sir,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Philip, Leeds

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location 30 minutes to Gare du Nord. Helpful and friendly staff. Good room with coffee facilities and decent television. Breakfast okay, wasn't outstanding but the fact it started at 06.30 am benefited me greatly.
Lưu trú 1 đêm vào Tháng 3, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 11/03/2024
Dear Sir, Many thanks for having taken the time to review your stay.We're delighted to hear that our location was convenient for your travels, and that you found our staff to be helpful and friendly. It's wonderful to know that our room amenities, including the coffee facilities and television, added to the comfort of your stay. We appreciate your feedback on the breakfast and are glad that the early start time accommodated your schedule.We look forward to welcoming you back on a future trip.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Abraham

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean rooms, friendly staff. Steps away from multiple metro options. Lively area with lots to do.
Lưu trú 1 đêm vào Tháng 2, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 04/03/2024
Dear Sir,Thank you for your kind review of your recent stay at our hotel.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our staff to be friendly. It's also great to know our location provided you with convenient access to the metro and the vibrant atmosphere of the area. Your satisfaction with the amenities provided in our rooms, including the free WiFi and flat-screen TV, is much appreciated.All of the team very much hope that we will have the chance to see you again very soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

JaTaya

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was great! It was our first time in Paris and they had so many food options, so much to explore and it was walkable! The staff was soo friendly as well! Everything was great honestly! You weren’t far from a lot either!
Lưu trú 4 đêm vào Tháng 2, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 04/03/2024
Dear Guest,Thank you for such a positive review.We're thrilled to hear that our location provided a convenient base for your Parisian adventures and that our team's friendliness contributed to a memorable stay. It's great to know that you found the array of dining options in the vicinity appealing, and we're delighted that the room cleanliness and amenities met your expectations. Our commitment to providing a serene environment is echoed in your appreciation for the soundproof rooms, ensuring a peaceful retreat amidst the city bustle.We look forward to seeing you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - Được

Krisha

Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 11, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 04/03/2024
Chère Madame,Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous vous recevoir à nouveau pour un séjour 100% réussi.Bien cordialement,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Angela

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front counter staff were excellent and friendly. Shower did clog for no reason, no places to put your own shampoo and conditioner. Was not left tp or towels one days but was rectified the next. Breakfast not worth the cost and do not except North American style breaky. They don't do that! Close to subway and sex shop row but felt safe.
Lưu trú 8 đêm vào Tháng 2, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 20/02/2024
Dear Madam,We would like to thank you for taking the time to leave this review about your recent visit.We're delighted to hear that our front counter staff made a positive impression with their excellent and friendly service. Our team strives to offer a welcoming atmosphere and your acknowledgement is greatly appreciated. We take note of your comment regarding the shower and apologize for any inconvenience. Rest assured, we maintain all rooms to be soundproof for a peaceful stay, as your comfort is our priority. While our continenal buffet breakfast at 12 per personn offerings are designed to provide a variety of options, we understand that preferences can vary, and we're sorry to hear it did not meet your expectations. Being located in the heart of northern Paris, we're glad you appreciated the convenience to local transport and felt safe in the surroundings.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

REGNIER

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Les yeux fermés ! Au top
Chambre 604 un véritable cocon, un bonheur. Tout le monde est souriant Propreté au top
Lưu trú 5 đêm vào Tháng 2, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 19/02/2024
Cher hôte,Merci beaucoup pour votre commentaire.Nous sommes ravis de lire que la chambre 604 a été un véritable cocon pour vous et que le bonheur a été au rendez-vous. L'accueil souriant de notre équipe et la propreté impeccable sont des aspects que nous tenons à cœur, et votre reconnaissance est pour nous une véritable récompense. Votre appréciation de la tranquillité de nos chambres insonorisées est également un point de fierté pour notre établissement.Au plaisir de vous revoir parmi nous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Rodrigo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel ótimo custo benefício funcionários super atenciosos
Lưu trú 4 đêm vào Tháng 2, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 19/02/2024
Caro Senhor, estamos gratos pela sua preferência e comentário.Apraz-nos saber que a nossa equipa atendeu às suas expectativas, oferecendo um atendimento personalizado e caloroso. Simultaneamente, é gratificante receber os seus elogios relativos às nossas tarifas competitivas.Teremos muito gosto em recebê-lo novamente. Cumprimentos,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Stephanie

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good.
Lưu trú 1 đêm vào Tháng 2, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 14/02/2024
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Alexis

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Lưu trú 5 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 01/02/2024
Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes heureux que vous ayez passé un agréable séjour dans notre établissement. Nous sommes toutefois désolés que la qualité de service ne vous ait pas satisfait. Le service fait partie de nos priorités et nous vous prions de nous excusons pour ce manquement inhabituel.Nous allons suivre ceci de près.Nous espérons avoir le plaisir de vous revoir parmi nous pour un séjour impeccable.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Rachel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient for Monmatre area and Moulin Rouge
Lưu trú 1 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 30/01/2024
Dear Madam,Thank you very much for this kind review of your stay.We're delighted to hear that our location was highly convenient for your visits to the Montmartre area and Moulin Rouge, and it's wonderful to know that you found our rooms to be impeccably clean. Your satisfaction with our room amenities, including the complimentary Wi-Fi, flat-screen TV, and tea/coffee maker, is also very pleasing to hear. While we are pleased with the positive aspects of your stay, we notice that there may have been areas where we did not fully meet your expectations. We are committed to maintaining a high standard of service and hotel condition, and we continuously strive for excellence in all areas. Your feedback is invaluable to us as it helps us to identify areas of improvement.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Juan Jose

Lưu trú 2 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 30/01/2024
Dear Sir,Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

yesmin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Central
Brilliant reception and easy check in. Staff great. Room really clean and cleaned all day. Would recommend as I’ve stayed here a few times.
Lưu trú 3 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 30/01/2024
Dear Guest,Thank you for taking the time to share your positive feedback.We're thrilled to hear that our reception team provided a brilliant service upon check-in. It's great to know that our commitment to cleanliness met your standards, and we appreciate your recommendation. We are glad that you found the room comfort to be satisfactory during your multiple stays.We all look forward to seeing you again in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - Được

Johnathan

Location is a quick walk to Moulin Rouge and Metro. Could hear the room next door, and doors closing were loud. Coffee is a pay machine in the lobby, instant coffee and a kettle in the room.
Lưu trú 4 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 30/01/2024
Beste Meneer,We appreciëren uw beoordeling.We're glad to hear that our prime location provided you with convenient access to the Moulin Rouge and Metro, making your exploration of Paris easier.We regret to hear about any disturbances you experienced with noise. Our rooms are soundproof, and we aim to provide a peaceful environment for all our guests.We hope that we have the pleasure of welcoming you back in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

PRIOLET

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 23/01/2024
Cher hôte,Merci pour cet avis positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Petra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 23/01/2024
Dear Madam,Thank you very much for this kind review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Walter Boris

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service, convenient location, easy access to metro and bus services. Definitely we will stay again in your hotel next time coming.
Lưu trú 3 đêm vào Tháng 12, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 16/01/2024
Dear Walter Boris,We thank you for this kind review.We are thrilled to hear that our hotel's location offered you the convenience you needed for easy travel around the city. It's wonderful to know that the cleanliness of our rooms met your expectations and that you were satisfied with the amenities provided, including the free Wifi and flat-screen TV. Our team is heartened by your appreciation for the service provided during your stay.We would love to have you back.All the best,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Gaston

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 16/01/2024
Cher Monsieur, Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Luvia Erendira

Thích: Sạch sẽ, tiện nghi, dịch vụ
Todo excelente
Lưu trú 1 đêm vào Tháng 10, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 16/01/2024
Querida Luvia Erendira, Su magnífica reseña nos ha llenado de satisfacción.Nos complace enormemente que haya encontrado la limpieza de la habitación a su satisfacción completa y que los servicios ofrecidos en la habitación hayan cumplido todas sus expectativas, incluyendo la conexión Wifi gratuita, la televisión de pantalla plana y la comodidad de las instalaciones para hacer té y café.Sin duda, será un placer recibirla de nuevo muy pronto en su próxima visita.Un cordial saludo,Mélanie CHEVOLLEAU, Adjoint de Direction

2/10 - Tồi

Emin

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very rude front desk. Delayed 5 hours to check in. Gave us the worst room ever
Lưu trú 3 đêm vào Tháng 1, 2024
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 16/01/2024
Dear Emin,Thank you for taking the time to share your review.We regret to hear about the delay you experienced during check-in and the dissatisfaction with the room assigned to you. Our team takes great pride in maintaining a high standard of cleanliness, as well as offering well-appointed amenities, such as free WiFi, satellite channel TV, and tea/coffee making facilities in all our rooms. We strive to ensure our guests enjoy a comfortable stay with us, and the experiences you described are not typical of our service. Our hotel is known for its efficient and friendly front desk staff, and we are disappointed to learn that this was not reflected in your interaction. Please rest assured that we are looking into the matters you have raised.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - Được

Vincent

Đi cùng bạn đồng hành
Tight but clean, thin walls, Can hear the tenants on both sides..
Lưu trú 9 đêm vào Tháng 12, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 16/01/2024
Dear Vincent,We appreciate that you took the time to let us know your opinion of your experience with us.We're pleased to hear that you found our rooms to be clean; our team takes great pride in maintaining high standards of cleanliness and hygiene. We regret to hear that the soundproofing did not meet your expectations. While our rooms are designed to minimize noise, we apologize for any inconvenience you may have experienced. We value your feedback as it helps us to continuously improve our guest experience.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Silmara

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel com boa localização
Hotel bem localizado, limpo , café da manhã.
Lưu trú 1 đêm vào Tháng 12, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 04/01/2024
Caro Silmara,agradecemos a sua consideração.É uma alegria saber que a localização do nosso hotel contribuiu positivamente para a sua estadia e que a limpeza atendeu plenamente às suas expectativas. Além disso, ficamos contentes que tenha apreciado nosso café da manhã, que se esforça para oferecer uma variedade de opções tanto continentais quanto em buffet. A satisfação com o conforto do quarto nos motiva a continuar mantendo nossos elevados padrões de qualidade e conforto.Cumprimentos,Mélanie CHEVOLLEAU, Adjoint de Direction

2/10 - Tồi

Laurence

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was quite disappointed with this hotel. This was my 3rd hotel in this area and this definitely was the worst one. The room was small and had this very unpleasant "wet" smell. The carpet was still wet and therefore was not pleasant to walk on. For the price, there are much better options in the area.
Lưu trú 1 đêm vào Tháng 12, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 04/01/2024
Dear Laurence,Thank you for taking the time to share your feedback.We're sorry to hear that your experience did not meet your expectations. It's unfortunate you found the room to be smaller than anticipated; however, we do offer a variety of room sizes to accommodate different needs, from our 10 m2 Cozy double rooms to our 16 m2 Family rooms. We regret to hear about the wet smell and the state of the carpet in your room. Please know that we take cleanliness very seriously, as indicated by our daily housekeeping service, and we will look into this matter promptly. While we can't change the past, we are committed to improving for all our future guests.We hope to see you again in the future. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Naedja M., Ridgewood

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely stuff. Specially Aline the front desk.
Lưu trú 5 đêm vào Tháng 11, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 04/01/2024
Dear Guest,We appreciate receiving this positive review of your stay.We're absolutely delighted to hear that you found our team, especially Aline at the front desk, to be lovely. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations with a 100% satisfaction rate. Your kind words about the service provided by our team are greatly appreciated and affirm our commitment to guest satisfaction.We hope to welcome you back to Libertel Montmartre Opéra in the future. Best regards.Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Jackelin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 13/02/2024
Chère Madame,Mille mercis pour cet avis.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous sommes impatients de vous recevoir à nouveau. Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - Xuất sắc

Valerie

Lưu trú 2 đêm vào Tháng 12, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 16/01/2024
Dear Madam,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon, Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Benjamin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 04/01/2024
Cher Monsieur,Merci pour ce charmant commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement. Bien cordialement,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - Tốt

Liam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and affordable
Lưu trú 2 đêm vào Tháng 12, 2023
Mélanie CHEVOLLEAU, Adjoint de Direction trả lời vào 25/12/2023
Dear Guest,Thank you for this positive review.We're thrilled to hear that you found our rooms to be impeccably clean and that the overall condition of our hotel met your expectations. It's also rewarding to know that you were pleased with the service provided by our team. Your satisfaction is a testament to our commitment to offering a comfortable and enjoyable stay.The entire team look forward to welcoming you back for a future visit.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction