Khách sạn Pastores

"Everything is clean. Good housekeeping. Breakfast could improve. Friendy staff. Claire was helpful"

"The property was centrally located by restaurants, nightlife...The breakfast that was included was great & the staff was very helpful in planning tours & activities. I would definitely recommend El Carmen Hotel & would stay their again when in Guatemala."

"Very nice hotel!"

"The property is very small, rooms are low light lit, and you'll definitely need another fan because, at least the one on our room, didn't work as good as it could. The location is convenient from it is like 2-3 blocks away from the central park. There's no view of outside from any of the rooms, just to the small garden."

"Excellent hotel! So happy we chose Hotel Genessis for our stay. Its location is convenient, breakfast was great, and staff were super sweet."

"I stayed the first time upstairs, absolutely beautiful. At my return two days later, even if we paid for a superior room the quality change dramatically because we have a room downstairs, small, smelly, noisy and not well taking care of. I wouldn’t stay at the hotel if I know the room was going to be downstairs."

"Exclente ubicacion, muy bonito y comodo, lo repetiria en otra ocacion"

"Room was very dusty and bed lines were not very clean. Ants were also found on one of the beds."

"Todo muy bien, aunque nos tocó la habitación 1 y se escucha todo el ruido de las personas que llegan o salen del hotel y el ruido de la habitación de arriba también se escucha mucho."

"El lugar estaba limpio y la atención de los trabajadores fue cordial y atenta, incluso modificaron la agitación asignada para ayudar a mi esposo que presenta problemas de motores"

"The bathrooms are extremely small, we couldn't sit properly. On our last day there were some missionaries signing loudly in the morning at around 7 AM right outside our door in the courtyard. We had returned from a hike the previous day and wanted to get some sleep. When we spoke to the management they were utterly unhelpful."

"Hotel property was clean, beautiful and quiet. Only thing was, that on my last evening after hiking Fuego I returned to find my AC was broken. After notifying the front desk, the only option I was given was a portable fan :-( Other than that, the staff was friendly, property was well maintained and secure, breakfast was good, and I felt very safe and secure. The room was clean and modern. I would definitely stay again."

"The grounds were lovely with great views of both the volcanoes. There was weddings that were happening there with photo shoots and I can see why, it is very pretty. The breakfast that was part of the stay was really tasty. We even had dinner there which was excellent. It was a BBQ platter for 2 (highly recommend…) The receptions desk was very friendly and helpful. They even gave suggestions about where to go for lunch and directions to places we wanted to see. We had booked a transfer through...

"Todo de maravilla, las personas de apoyo son muy amables y gentiles, en todo momento te apoyan, el desayuno es delicioso, te sientes como en casa , nos hubiera gustado quedarnos más días , sin duda me hospedaría nuevamente ."

"Excelente desde el aeropuerto traslado sin consto buen regimiento en lobby habitación con vista al volcán buenos desayunos buffet bar y amenidades costos accesibles hotel bien ubicado cerca del aeropuerto lo único un poco de ruido por los aviones que despegan pero por lo demás excelente ! Lo recomiendo 👌"

"El hotel está hermoso. Tiene muy buena ubicación. Las camas muy cómodas, el cuarto tiene aire acondicionado. Todo muy limpio. El personal muy atento. Los desayunos estan ricos."