322 Prabaramee Road, North Patong Beach, Kathu, Patong, Phuket
Nhận xét
8,6
Xuất sắc
Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 230/417 nhận xét" "
10 - Xuất sắc
230
Đánh giá 8 - Tốt. 113/417 nhận xét" "
8 - Tốt
113
Đánh giá 6 - Được. 45/417 nhận xét" "
6 - Được
45
Đánh giá 4 - Kém. 15/417 nhận xét" "
4 - Kém
15
Đánh giá 2 - Tồi. 14/417 nhận xét" "
2 - Tồi
14
9,0/10
Sạch sẽ
8,8/10
Nhân viên & dịch vụ
8,8/10
Tiện nghi, dịch vụ
8,8/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,2/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Jose
Đi cùng gia đình
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very relaxing and super nice rooms, we enjoyed the pools and swim up bar
Jose
Lưu trú 3 đêm vào Tháng 3, 2024
Wicharn-FOM trả lời vào 04/05/2024
Dear Jose,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
amanda
Đi cùng gia đình
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was my fourth or fifth time at this hotel. I love the location - in Patong but not IN Patong. Tuk tuks and taxis are close by to take you to the beach or shopping. They have an extensive breakfast buffet. Gym is small but has what you need. Would come back again for sure
amanda
Lưu trú 2 đêm vào Tháng 4, 2024
Wicharn-FOM trả lời vào 04/05/2024
Dear Amanda,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 - Được
Rammah
Đi cùng gia đình
20/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel was good but the room has multiple problems, when the first enter the light was’t working also the shower has a drain water problem and the door battery was’t working, we could not enter room until we call room service to solve the problem.
Rammah
Lưu trú 2 đêm vào Tháng 4, 2024
Wicharn-FOM trả lời vào 21/04/2024
Dear Rammah,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
8/10 - Tốt
Claudia
Đi cùng bạn đồng hành
16/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We got the room with a price jacuzzi, worth it. Good location for the price.
Claudia
Lưu trú 6 đêm vào Tháng 4, 2024
Wicharn-FOM trả lời vào 20/04/2024
Dear Claudia,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,The Management Team
10/10 - Xuất sắc
Robert
Đi cùng gia đình
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful hotel with great staff.
The hotel is on several levels but they have buggies to take you up and down.
There is plentiful of pools with several separate swim up bars
Definitely worth a stay
Robert
Lưu trú 7 đêm vào Tháng 4, 2024
Wicharn-FOM trả lời vào 20/04/2024
Dear Robert,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was perfect. we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
Kaitlyn
04/04/2024
Kaitlyn
Lưu trú 4 đêm vào Tháng 3, 2024
Wicharn-FOM trả lời vào 25/04/2024
Dear Kailtyn,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
Christie
30/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Christie
Lưu trú 3 đêm vào Tháng 3, 2024
Wicharn-FOM trả lời vào 06/04/2024
Dear Christie,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
8/10 - Tốt
Tin Yee
Đi theo nhóm
25/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel service is good. But the transportation is not convenient at all.
Tin Yee
Lưu trú 4 đêm vào Tháng 3, 2024
Wicharn-FOM trả lời vào 06/04/2024
Dear Tin Yee,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 - Xuất sắc
Larysa
Đi theo nhóm
23/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice reasonable place:)) thank you very much
Larysa
Lưu trú 3 đêm vào Tháng 3, 2024
Wicharn-FOM trả lời vào 06/04/2024
Dear Larysa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
4/10 - Kém
Claudiu
Đi theo nhóm, Đi cùng gia đình
18/03/2024
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were not feeling welcome in this Hotel, reception staff at check in very arrogant. If you are requesting a deposit why is not mentioning in the website and all booking platforms?! No tasty food and very expensive.I will never come back and not recommend.
Claudiu
Lưu trú 7 đêm vào Tháng 2, 2024
Wicharn-FOM trả lời vào 29/03/2024
Dear Claudiu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this, regarding security deposit was required upon check-in, It refundable and the purpose to require is to cover any potential damages or incidental charges during your stay, however we strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
10/10 - Xuất sắc
Arafah
Đi cùng bạn đồng hành
14/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were amazing, the cleanliness of the room was out of this world, we really enjoyed our stay here and wish all hotels were like this. If only it offered all inclusive service and halal food we would come back again
Arafah
Lưu trú 7 đêm vào Tháng 1, 2024
Wicharn-FOM trả lời vào 06/04/2024
Dear Arafah,Thank you for taking time to review The Nature Phuket and sharing your perfect 5/5 stay. This feedback allows us an opportunity to share within our team that their hard work is being recognized and your stay was an “Exceptional” one. Thank you Best wishes,The Management Team
6/10 - Được
Charu Kohli
Đi cùng gia đình và trẻ nhỏ
27/02/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Its an average property... Rooms are small and had smell in rooms, but they have managed to lower it by having air cons.
Privacy concerns as our stuff from locker was moved to other room without our consent...
Luggage with shopping was given to taxi driver without our consent.
Charu Kohli
Lưu trú 4 đêm vào Tháng 2, 2024
Wicharn-FOM trả lời vào 29/02/2024
Dear Charu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us;the comment about; stuff from safety box was move, as per our record on 23rd February 2024 you scheduled to change the room to another building as per your requested, you went out for whole day with all luggage was packed and left in the room, then around 15:00 hrs. Bellboy together with front leader went to your room to assist with luggage movement also remove some stuff in safety box and kept in safety box at hotel lobby due to old room need to prepare for new arriving guest, which is information have been provided to the guest before schedule to move the room.the comment about; luggage with shopping bag was given to taxi driver without your consent, I have checked our CCTV footage, and found that on 26th February 2024 you made check-out at 11:30 hrs. And leave all luggage at our store after that you went out with minivan, around 16:28 hrs. There is a taxi driver (plate no.กช 2892) approached us at hotel lobby with presented us with correct information which he was informed to collect all your luggage from hotel and then pick all of you up from the mall (Junceylon) before heading to airport, the information was re-confirmed to make sure everything is correct before loading all luggage to the carWe do hope that you will consider staying at The Nature Phuket again in the future and if you do so please feel free to let us know personally and we will be happy to look after your arrangements personally.Best wishes,The Mangement Team
8/10 - Tốt
Hadi
24/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Good location, clean rooms, friendly staff.
Perfect according to the price.
Great breakfast buffet.
Hadi
Lưu trú 7 đêm vào Tháng 2, 2024
Wicharn-FOM trả lời vào 25/02/2024
Dear Hadi,Thank you for taking time to review your stay with us. We are pleased to read that your stay was lovely from start to finish and that our team was able to make your holiday a memorable one. We are also extremely happy to read that you felt our rooms were exactly what you needed as our breakfast was amazing. Thank you! We look forward to seeing you and thanks you for your comments to help us continue The Nature Phuket the best experience we can do for our lovely guests.Best wishes,The Management Team
10/10 - Xuất sắc
Jennifer, Castlegar
Đi cùng gia đình
14/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pool access rooms!! Amazing pool. Great staff, breakfast, service.
Jennifer
Wicharn-FOM trả lời vào 18/02/2024
Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
Jennifer, Castlegar
Đi cùng gia đình
14/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pool access rooms. Awesome!
Jennifer
Lưu trú 2 đêm vào Tháng 2, 2024
Wicharn-FOM trả lời vào 18/02/2024
Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
6/10 - Được
Natsumi
12/02/2024
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Natsumi
Lưu trú 3 đêm vào Tháng 2, 2024
Wicharn-FOM trả lời vào 18/02/2024
Dear Natsumi,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
6/10 - Được
Nina
07/02/2024
Thích: Tiện nghi phòng
Nina
Lưu trú 2 đêm vào Tháng 2, 2024
Wicharn-FOM trả lời vào 18/02/2024
Dear Nina,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon.Best wishes,The Management Team
8/10 - Tốt
Ian
04/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Modern hotel with good facilities
A good but not amazing hotel. I had booked a room with a walk in pool. The room was very good and had a modern feel. It wasn't the best of walk in swimming pools. The water was cold as the pool was in the shade all day. I had to request to move rooms because of noisy neighbours. No rooms with walk in pools were available, but I was upgraded to a suite. This was absolutely amazing with jacuzzi bath. Thanks very much to the reception staff. I used the pool at the front of the hotel which received full sun. This was great. Other people even though they had walk in pools also did this. There was a good choice at breakfast.
Ian
Lưu trú 3 đêm vào Tháng 1, 2024
Wicharn-FOM trả lời vào 18/02/2024
Dear Lan,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
6/10 - Được
Tamas
Đi theo nhóm
02/02/2024
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Tamas
Lưu trú 9 đêm vào Tháng 1, 2024
Wicharn-FOM trả lời vào 04/02/2024
Dear Tamas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 - Xuất sắc
Vanessa
30/01/2024
Vanessa
Lưu trú 8 đêm vào Tháng 1, 2024
Wicharn-FOM trả lời vào 04/02/2024
Dear Vanessa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
8/10 - Tốt
Joanne
Đi cùng bạn đồng hành
22/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed here for our wedding anniversary and they surprised us with a small cake, a lovely message and beautiful decoration of petals and a happy anniversary sign on the bed. They also upgraded our room to a poolside view. Staff very friendly and offered free shuttle to town and a cart to our room so we didn't have to walk. Bed and pillow was the most comfortable set I've ever slept on.
Joanne
Lưu trú 3 đêm vào Tháng 1, 2024
Wicharn-FOM trả lời vào 04/02/2024
Dear Joanne,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities, services, friendly and professional attitude of the resort team. We always looking forward to seeing you coming back!Best wishes,The Management Team
6/10 - Được
Antony
Đi cùng bạn đồng hành
20/01/2024
Thích: Sạch sẽ
The property needs some maintenance in areas.
Antony
Lưu trú 3 đêm vào Tháng 1, 2024
Wicharn-FOM trả lời vào 04/02/2024
Dear Anthony,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
8/10 - Tốt
KEVIN
Đi cùng gia đình và trẻ nhỏ
13/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel for families with toddlers especially the kids pool was a great hit. The waterslide itself kept our son busy for hours. Staff were fantastic with the kids and offered our son free macaroons all the time. The hotel is opposite Kalim Bay/Beach which is not really worth going to. Kamala beach is much better to go to (much nicer than Patong beach) but is about 30 mins away by tuk tuk. Rooms service menu was quite basic even though there were 3-4 restaurant options. Not convinced this is a 5 star hotel in the conventional sense as it lacks the polish of 5 star hotels in Hong Kong, Paris or Singapore that I am use to. Minor irritating points relate to house keeping where there was a missing iron and guest flip flops which only came to light when we checked out and they asked us about the items to see if we had taken them. Hopefully they will not charge the bond for the missing items. There is a price list for everything to deter theft however as a guest you almost need to do your own inventory check (which is a long list!) otherwise at checkout they might claim you took the item.
KEVIN
Lưu trú 8 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 20/01/2024
Dear Kevin,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 - Xuất sắc
Sahnd Jutyar mahmood
Đi cùng gia đình và trẻ nhỏ
10/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sahnd Jutyar mahmood
Wicharn-FOM trả lời vào 20/01/2024
Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
Sahnd
Đi cùng gia đình và trẻ nhỏ
10/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sahnd
Lưu trú 9 đêm vào Tháng 1, 2024
Wicharn-FOM trả lời vào 20/01/2024
Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
Renee
Đi cùng gia đình
05/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel for holiday stay
Flew in right after Xmas and stayed through new years. Room was just right for the 3 of us and situated away from noise etc in building 8. Staff was friendly
And accommodating and location was perfect just north of Patong Beach. The breakfast buffet was great! Something for everyone
Renee
Lưu trú 5 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 20/01/2024
Dear Renee,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
6/10 - Được
Thomas
03/01/2024
Thích: Nhân viên & dịch vụ
Thomas
Lưu trú 5 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 20/01/2024
Dear Thomas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 - Xuất sắc
Brent
Đi theo nhóm
02/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Brent
Lưu trú 4 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 05/01/2024
Dear Brent,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
Akiko
Đi cùng gia đình
01/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの方がみんなとても親切で快適に旅行を楽しめました。また行きたいです。
Akiko
Wicharn-FOM trả lời vào 18/02/2024
Dear Akiko,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
8/10 - Tốt
HIROKO
Đi theo nhóm
31/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dear Hiroko,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,
2/10 - Tồi
shahram
31/12/2023
shahram
Lưu trú 5 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 05/01/2024
Dear Shahram,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. We would like to discuss your experience in detail to resolve this matter with you, please contact us at fom@thenaturephuket.comPlease rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
6/10 - Được
shahram
31/12/2023
Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Stingy and impolite for breakfast
shahram
Lưu trú 5 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 05/01/2024
Dear Shahram,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team
10/10 - Xuất sắc
Milan
Đi cùng bạn đồng hành
31/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing property. Kind staff. So many conveniences and facilities. Pools everywhere. Immersed in nature very true to their name. Our only comment is for the guests! We saw a lot of rude entitled guests. Please be kind to the staff and respectful. They work very hard and deserve praise. Thank you Nature we will see you next time
Milan
Lưu trú 2 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 05/01/2024
Dear Milan,Thank you for a very good review and good comments. I am very glad you've got a good time staying with us and appreciated rooms and the facilities. Hope to see you coming back and staying with us again!Best wishes,The Management Team
10/10 - Xuất sắc
Phong
27/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Phong
Lưu trú 6 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 28/12/2023
Dear Phong,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
En Li
23/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
En Li
Lưu trú 3 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 25/12/2023
Dear En Li,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
8/10 - Tốt
Rinat
19/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Rinat
Lưu trú 14 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 25/12/2023
Dear Rinat,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,The Management Team
10/10 - Xuất sắc
Sebastien
18/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Genial je recommande
Sebastien
Lưu trú 10 đêm vào Tháng 12, 2023
Wicharn-FOM trả lời vào 25/12/2023
Dear Sebastien,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
8/10 - Tốt
Rochelle
10/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rochelle
Lưu trú 14 đêm vào Tháng 9, 2023
Wicharn-FOM trả lời vào 16/12/2023
Dear Rochell,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 - Xuất sắc
Mohamed
09/12/2023
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mohamed
Lưu trú 12 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 16/12/2023
Dear Homamed,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 - Được
Kelvin
05/12/2023
Thích: Nhân viên & dịch vụ
Solala für 1-2 Nächte ganz Okey, Klima hat extrem getropft und durch die Wände hört man ziemlich viel bis alles
Kelvin
Lưu trú 4 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 05/12/2023
Dear Kelvin,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. We will look into this issue and hope to resolve it promptly and accurately. We do hope that you will consider staying at The Nature Phuket again in the future and if you do so please feel free to let us know personally and we will be happy to look after your arrangements personally.Best wishesThe Management Team
10/10 - Xuất sắc
Ashiq
04/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very professional staff.
Ashiq
Lưu trú 7 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 09/12/2023
Dear Ashiq,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
Jeffrey, Long Beach
Đi cùng gia đình
02/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property with a great staff, so kind. Ifs far enogh from craziness of city, but close enough to go there.
Jeffrey
Lưu trú 3 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 05/12/2023
Dear Jeffrey,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities, friendly and professional attitude of the resort team. We always looking forward to seeing you coming back!Best wishes,The Management Team
10/10 - Xuất sắc
Mehdi
30/11/2023
Mehdi
Lưu trú 2 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 25/12/2023
Dear Mehdi,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
10/10 - Xuất sắc
William
28/11/2023
William
Lưu trú 7 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 25/12/2023
Dear William,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 - Được
Roger
26/11/2023
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Roger
Lưu trú 13 đêm vào Tháng 10, 2023
Wicharn-FOM trả lời vào 05/12/2023
Dear Roger,Thank you for writing your review scores of your stay at The Nature Phuket! We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team
10/10 - Xuất sắc
Craig
Đi cùng bạn đồng hành
26/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing location and wonderful hotel
Craig
Lưu trú 2 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 04/12/2023
Dear Craig,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team
6/10 - Được
Salija
Đi cùng bạn đồng hành
18/11/2023
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
They didn't change our towels, just folded the dirty ones everyday in our 6 nights stay.
Salija
Lưu trú 6 đêm vào Tháng 11, 2023
Wicharn-FOM trả lời vào 23/11/2023
Dear Sajija,On behalf of the Management team here, we do apology for this inconvenience and the shortfall services you have faced recently. Thank you again for sharing your comments and your experiences of your recent stay this time, your value comments will share with concern department to look into the detail and do improvement to make it better for our lovely guest.Best wishes,The Management Team
10/10 - Xuất sắc
Robert, The Vines
Đi cùng bạn đồng hành
09/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The restaurant choices for lunch and dinner was very comprehensive. Also the meals were delicious and presentation was great.
Robert
Wicharn-FOM trả lời vào 15/11/2023
Dear Robert,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities. We always looking forward to seeing you coming back!Best wishes,The Management Team
10/10 - Xuất sắc
Aoki
29/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Aoki
Wicharn-FOM trả lời vào 01/11/2023
Dear Aoki,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 We look forward to serving you again soon.Best wishes,The Management Team
8/10 - Tốt
Sebastien
Đi cùng gia đình
29/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Voyage avec mes deux filles pour les vacances, l'hôtel et le personnel sont vraiment agréables.
Sebastien
Lưu trú 9 đêm vào Tháng 10, 2023
Wicharn-FOM trả lời vào 01/11/2023
Dear Sebastien,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities, services, friendly and professional attitude of the resort team. We always looking forward to seeing you coming back!Best wishes,The Management Team