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Nhận xét về Centara Pattaya Hotel

4 out of 5
Centara Pattaya Hotel
78/140 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 134/545 nhận xét" "
Đánh giá 8 - Tốt. 244/545 nhận xét" "
Đánh giá 6 - Được. 112/545 nhận xét" "
Đánh giá 4 - Kém. 31/545 nhận xét" "
Đánh giá 2 - Tồi. 24/545 nhận xét" "

7,8/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

7,4/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,2/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Tsang Man

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It was my third time staying at this hotel, but this time I was given a room with dirty bedside drawers. Don't know if it was bug season or not, but there were flies and ants inside the room all the time. Also this time there was no hot water in shower
Lưu trú 11 đêm vào Tháng 4, 2024

8/10 - Tốt

William

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is good but a little rundown. There are groups staying in so it's no longer a quiet environment for stay.
Lưu trú 2 đêm vào Tháng 3, 2024
The Management trả lời vào 11/04/2024
Dear Mr. William,Thank you for staying with us and taking your time to share your feedback regarding hotel a little rundown. We are please to informed that now we are onprocess to maintenance all room for all our valued guest to have a great experience with us. May I take this opportunity to thank you again for staying with us and we look forward to hearing from you. We hope having the opportunity to welcoming you back again.Sincerely Yours,The Management

10/10 - Xuất sắc

YUKIYA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024

6/10 - Được

Janrak

Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
ห้องไม่ค่อยสะอาด ฝุ่นเยอะ ห้องเก่าไม่เหมือนในรูป อยากให้อัฟรูปห้องใหม่
The Management trả lời vào 14/03/2024
Dear Khun Janrak, Thank you very much for staying with us and sharing your feedback on Expedia. We would like to apologies for your expectation was not met this time regarding room cleanliness. Our Housekeeping Manager has been informed and directly to talked with all staff to make sure that all our guest request and inquiry are being address on a timely manner. Please accept our sincere apologies for the convenience caused and we highly appreciated your kind understanding. Please rest assured that we have taken your recommendations into consideration for further improvement. May I take this opportunity to thank you again for staying with us and we hope having the opportunity to welcoming you back again. Sincerely Yours, The Management

10/10 - Xuất sắc

Andries

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I HAVE BEEN VISITING THIS HOTEL IN A ROW FOR THE LAST 7 YEARS. 7 TIMES IT WAS A PLEASANT HOLIDAY. I AM ON MY WAY AGAIN TO THE SAME HOTEL IN MAY 2024.
Lưu trú 1 đêm vào Tháng 3, 2024
The Management trả lời vào 14/03/2024
Dear Andries,Thank you very much for taking the time to share your good review with nice feedback. We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.May I take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more delightful experience.Sincerely Yours,The Management

8/10 - Tốt

James Andrew

Thích: Sạch sẽ
Lưu trú 9 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

AHMED

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
V.good
Lưu trú 2 đêm vào Tháng 2, 2024
The Management trả lời vào 22/02/2024
Dear Ahmed,Thank you very much for taking your time to write a good review with nice feedback to our hotel product. We hope that we will have another opportunity to welcome you back in the near future. Sincerely yours, The Management

8/10 - Tốt

DUSTIN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice rooms and friendly staff.
Lưu trú 2 đêm vào Tháng 2, 2024
The Management trả lời vào 19/02/2024
Dear Dustin,Thank you so much for staying with us and sharing your positive feedback. This review made our day! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We very much look forward to your next stay!Kindest regards,The Management

6/10 - Được

peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok hotell med vissa skavanker
Ok hotell. Dåligt TV utbud för en västerlänning. Kunde inte stänga av ljudet från lamporna när jag skulle lägga mig vid midnatt, var tvungen att ringa om hjälp, kontakterna fungerade inte korrekt. Tror jag bor någon annanstans nästa gång. Bra men liten parkering under byggnaden.
Lưu trú 1 đêm vào Tháng 1, 2024
The Management trả lời vào 28/01/2024
Dear Peter,Thank you for sharing your review as your valuable feedback is essential in our continuous efforts to improve our service and offerings. Please allow us to share that your comments have been duly noted and will be reviewed to ensure we consistently delight and meet guest’s expectations. We sincerely hope to have an opportunity to welcome you back to see our improvements.Sincerely yours,The Management

6/10 - Được

Keita

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
soi6が近いのでそこで遊ぶには都合がいい。 ホテル自体は古いのでしょう、各所に経年劣化が見受けられたが料金を考えると目を瞑れる。 おそらくインドからであろう旅行客が非常に多い印象だった。
Lưu trú 4 đêm vào Tháng 1, 2024
The Management trả lời vào 28/01/2024
Dear Keita,Thank you for sharing your review as your valuable feedback is essential in our continuous efforts to improve our service and offerings. Please allow us to share that your comments have been duly noted and will be reviewed to ensure we consistently delight and meet guest’s expectations. We sincerely hope to have an opportunity to welcome you back to see our improvements.Sincerely yours,The Management

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 12, 2023
The Management trả lời vào 28/01/2024
Dear Valued Guest,Thank you for sharing your review as your valuable feedback is essential in our continuous efforts to improve our service and offerings. Please allow us to share that your comments have been duly noted and will be reviewed to ensure we consistently delight and meet guest’s expectations. We sincerely hope to have an opportunity to welcome you back to see our improvements.Sincerely yours,The Management

8/10 - Tốt

arne

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
The Management trả lời vào 14/01/2024
Dear Arne,Thank you very much choosing our hotel for your holiday. We are glad to see that you enjoyed your stay as per your ratings. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

8/10 - Tốt

paul

Lưu trú 16 đêm vào Tháng 12, 2023
The Management trả lời vào 14/01/2024
Dear Paul,Thank you very much choosing our hotel for your holiday. we are glad to see that you enjoyed your stay as per your ratings. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

4/10 - Kém

ming yin

Đi theo nhóm
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
很失望的住宿
間酒店狀況好差,維修狀況差!污糟!上一住客的垃圾、頭髮都未清理好、電制接觸不良、花灑壞!
Lưu trú 3 đêm vào Tháng 12, 2023
The Management trả lời vào 30/12/2023
Dear Ming Yin,Thank you for sharing your review as your valuable feedback is essential in our continuous efforts to improve our service and offerings. Please allow us to share that your comments have been duly noted and will be reviewed to ensure we consistently delight and meet guest’s expectations. We sincerely hope to have an opportunity to welcome you back to see our improvements.Sincerely yours,The Management

10/10 - Xuất sắc

marius liviu, jersey city

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 16 đêm vào Tháng 12, 2023
The Management trả lời vào 30/12/2023
Dear Marius Liviu,Thank you for taking the time to share your stay feedback. We are glad to read the high rating. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back.Sincerely yours,The Management

10/10 - Xuất sắc

Umarfarukh

Lưu trú 2 đêm vào Tháng 12, 2023
The Management trả lời vào 30/12/2023
Dear Umarfarukh,Thank you for taking the time to share your stay feedback. We are glad to read the high rating. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back.Sincerely yours,The Management

8/10 - Tốt

Thisit

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Management trả lời vào 30/12/2023
Dear Khun Thisit,Thank you for taking the time to share your stay feedback. We are glad to read the good rating. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back.Sincerely yours,The Management

2/10 - Tồi

Minho

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Smells bad
The hotel room did not look like the pictures on the hotel website at all. The pool was under construction. The hotel smells bad and staff at the front desk are not very nice.
Lưu trú 1 đêm vào Tháng 12, 2023
The Management trả lời vào 30/12/2023
Dear Minho,Thank you for sharing your review as your valuable feedback is essential in our continuous efforts to improve our service and offerings. Please allow us to share that your comments have been duly noted and will be reviewed to ensure we consistently delight and meet guest’s expectations. We sincerely hope to have an opportunity to welcome you back to see our improvements.Sincerely yours,The Management

8/10 - Tốt

Anchisa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
เป็นโรงเรียนสะดวกในการเดินทางเที่ยวตามสถานที่ต่างๆ ไม่ไกลจากหาด
Lưu trú 2 đêm vào Tháng 6, 2023
The Management trả lời vào 30/12/2023
Dear Khun Anchisa,Thank you for taking the time to share your stay feedback. We are glad to read the ratings and comments. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back.Sincerely yours,The Management

8/10 - Tốt

Willie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was extremely friendly
Lưu trú 3 đêm vào Tháng 12, 2023
The Management trả lời vào 09/12/2023
Dear Willie,Thank you for choosing in our hotel for your holiday. It is our sincere pleasure to have you with us. We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back.Kind regards,The Management

10/10 - Xuất sắc

Ammar

Đi theo nhóm, Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bon rapport qualité prix. Nous avons pris des chambres connectées. Cela nous a permis d’être tous ensemble. Il a une belle petite piscine avec un bar à l’intérieur. Le personnel est gentil tout est accessible à pied proche de Beach Road
Lưu trú 2 đêm vào Tháng 11, 2023
The Management trả lời vào 02/12/2023
Dear Ammar,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

10/10 - Xuất sắc

Adrian

Lưu trú 7 đêm vào Tháng 11, 2023
The Management trả lời vào 30/12/2023
Dear Adrian,Thank you for taking the time to share your stay feedback. We are glad to read the high rating. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back.Sincerely yours,The Management

10/10 - Xuất sắc

Maria Fe

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 10, 2023
The Management trả lời vào 02/12/2023
Dear Maria Fe,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

8/10 - Tốt

JOSEPH

Thích: Sạch sẽ, nhân viên & dịch vụ
Property nice and staff friendly. Few updates with electricity in room.
Lưu trú 13 đêm vào Tháng 10, 2023
The Management trả lời vào 28/10/2023
Dear Joseph,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us overall.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

4/10 - Kém

Jae Sung

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
전체적으로는 괜찬습니다. 다만 프런트 직원들의 실수로 인해 실망했습니다. 직원들끼리 소통도 안되고 직원의 책임으로 넘기고 손님에 대한 배려가 없습니다.프런트 직원들은 교육을 받아야 합니다.
Lưu trú 4 đêm vào Tháng 10, 2023
The Management trả lời vào 28/10/2023
Dear Jae Sung,Please accept our sincere apologies for the inconvenience caused and we highly appreciated your kind understanding.Please rest assured that we have taken your recommendations into consideration for further improvement.May I take this opportunity to thank you again for staying with us and we hope having the opportunity to welcoming you back again.Sincerely yours,The Management

6/10 - Được

Jae Sung

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
전반적으로 괜찮습니다.교통편도 객실청소는 좋았습니다. 다만 프런트 업무가 너무 미흠합니다.체크인할때 얼리 체크아웃을 물어보니 퇴실전날에 다시 문의하라고 해서 문의 했더니 2,000밧에 가능하다고 해서 연장했는데 당일에 다른객실밖에 안된다고 하고 전날있던 직원이 실수라고 하면서 책임을 지지 않습니다.손님을 기만했습니다.직원들끼리 소통도 안되면 좋은 써비스는 없습니다.
The Management trả lời vào 28/10/2023
Dear Jae Sung,Please accept our sincere apologies for the inconvenience caused and we highly appreciated your kind understanding.Please rest assured that we have taken your recommendations into consideration for further improvement.May I take this opportunity to thank you again for staying with us and we hope having the opportunity to welcoming you back again.Sincerely yours,The Management

6/10 - Được

Mark

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Shower hot water not working. Lifts in hotel dirty Breakfast was ok to many people coughing on food with not sanitary methods
Lưu trú 6 đêm vào Tháng 10, 2023
The Management trả lời vào 28/10/2023
Dear Mark,We regret to hear that your stay with us was unsatisfactory, and we would like to apologize. We are sorry that we were unable to provide the level of comfort and service that we strive diligently to achieve.We take the satisfaction of our guests very seriously, so we have made it a priority to investigate the problems you experienced and use the feedback to improve our facilities and services.We hope you can accept our apologies and visit us again. We are looking forward to providing you with an accommodation and service experience that meets and exceeds expectations in the future.Sincerely yours,The Management

10/10 - Xuất sắc

Frédéric

Lưu trú 6 đêm vào Tháng 9, 2023
The Management trả lời vào 01/10/2023
Dear Frederic,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

10/10 - Xuất sắc

Adrian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always a pleasure staying at Centara. Thank you.
Lưu trú 9 đêm vào Tháng 9, 2023
The Management trả lời vào 01/10/2023
Dear Adrian,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

8/10 - Tốt

Haanketo

Lưu trú 11 đêm vào Tháng 9, 2023
The Management trả lời vào 01/10/2023
Dear Haanket,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

4/10 - Kém

SHEUNG KONG

Lưu trú 3 đêm vào Tháng 9, 2023
The Management trả lời vào 01/10/2023
Dear Sheung Kong,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

8/10 - Tốt

KA Ho

Lưu trú 2 đêm vào Tháng 9, 2023
The Management trả lời vào 01/10/2023
Dear Ka Ho,Thank you for choosing in our hotel for your holiday. It is our sincere pleasure to have you with us. We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back.Kind regards,The Management

8/10 - Tốt

hyungjin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
합리적 가격의 호텔
합리적인 가격에 깔끔하고 좋은 위치의 호텔 다만 아쉬웠던점은 커넥팅 룸을 예약하면서 두개의 방 모두 킹 사이즈 침대로 예약하였는데 실제로는 한개의 방은 싱글 침대였던점
Lưu trú 4 đêm vào Tháng 8, 2023
The Mangement trả lời vào 09/09/2023
Dear Hyungjin,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

8/10 - Tốt

John

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff very friendly and eager to help. Provided all the facilities we needed. Would rate as a 4 star hotel.
Lưu trú 13 đêm vào Tháng 8, 2023
The Management trả lời vào 09/09/2023
Dear John,Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management

2/10 - Tồi

Mauricio

Lưu trú 2 đêm vào Tháng 8, 2023
The Management trả lời vào 01/10/2023
Dear Mauricio,We’re so sorry that your experience did not match your expectations. This is on us.Sincerely yours,The Management

6/10 - Được

Kai Morten

Lưu trú 2 đêm vào Tháng 7, 2023
The Management trả lời vào 09/09/2023
Dear Kai Morten,Thank you for choosing in our hotel for your holiday. It is our sincere pleasure to have you with us. We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back.Sincerely yours,The Management

6/10 - Được

Fung Yee Sonia

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ
房內廁所沖吾到 日日要搵人黎通
Lưu trú 3 đêm vào Tháng 7, 2023
The Management trả lời vào 09/09/2023
Dear Fung Yee Sonia,Thank you for taking the time to write this review and we’re sorry to hear that your experience was not up to standards. Please allow us to share that all your comments have been duly noted and will be reviewed to ensure we consistently delight and meet guest’s expectations Sincerely yours,The Management

10/10 - Xuất sắc

Jian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location and nice welcoming staffs. Clean room and nice facilities. In general very good value for money except breakfast quality not good vs the price.
Lưu trú 2 đêm vào Tháng 6, 2023

6/10 - Được

ka yee

很嘈吵
Lưu trú 4 đêm vào Tháng 6, 2023
The Management trả lời vào 16/06/2023
Dear Ka Yee,Thank you for taking the time to share your feedback. We would like to discuss further regarding your comments for us to rectify. Kind regards,The Management

6/10 - Được

Kevin

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Kevin,Thank you choosing to stay with us and sharing your stay feedback. We hope to welcome you back again.Kind regards,The Management

8/10 - Tốt

Naïm

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Jolie hotel , personnel accueillant et serviables et tres bien situé
Lưu trú 10 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Naim,We would like to thank you for choosing to stay at Centara Pattaya Hotel during your recent visit to Pattaya and sharing your appreciation with us.We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Kind regards,The Management

2/10 - Tồi

Mohammad

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff didn’t changed my towels bedsheets and duvet what they do is tidy up the same sheets and towels everyday 7th floor stinks really stinks don’t stay here avoid clean staff won’t change anything they will just make it presentable and it’s the same towels bedsheets and duvet hotel stinks
Lưu trú 3 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Mohammad,We’re so sorry that your experience did not match your expectations. This is on us. We hope to have an opportunity to welcome you back to see our improvements.Sincerely yours,The Management

8/10 - Tốt

Tor Inge

Lưu trú 4 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

Andries

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic holiday
This was my 4th visit to this hotel and it is definitely not the last. I plan to go back to this hotel next year.
Lưu trú 12 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Andres,Thank you so much for staying with us and sharing your positive feedback. This review made our day! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We very much look forward to your next stay!Kindest regards,The Management

10/10 - Xuất sắc

Andries

Lưu trú 12 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Andres,Thank you for staying with and sharing your feedback. We are very delighted to see the high rating and recommendation.Kind regards,The Management

10/10 - Xuất sắc

Harald

Lưu trú 1 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Harald,Many thanks for having chosen our hotel for your holiday. W are very glad to see the high rating. We look forward to welcome you back.Kind regards,The Management

10/10 - Xuất sắc

Harald

Lưu trú 1 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Harald,Thank you choosing our hotel for your holiday and taking the time to share your feedback. We are glad to see the high rating. We look forward to welcome you back.Kind regards,The Management

8/10 - Tốt

Mick, Staveley

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was hotel the situated between soi 6 so very easy to get to places around the area near a 7/11
Lưu trú 3 đêm vào Tháng 5, 2023
The Management trả lời vào 16/06/2023
Dear Mick,Thank you for staying with us and sharing your feedback. We are happy to read that you like our location. We hope to see you again.Kindest regards,The Management

4/10 - Kém

Randall

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2023
The Management trả lời vào 16/06/2023
Dear Randall, Thank you for staying with us and taking the time to share your feedback. We are sorry to read the low rating. We hope to discuss this further to know where we could improve.Kind regards,The Management

2/10 - Tồi

Jongdae

Lưu trú 1 đêm vào Tháng 4, 2023
The Management trả lời vào 16/06/2023
Dear Jongdae,Thank you for staying with us. We are sorry to read the low rating. We wish to discuss this further to know where we could improve. Best regards,The Management