Dear Valued Guest, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear about smell of cigarette. Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At The Grass Serviced Suites , we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to The Grass Serviced Suites in the very near future.Best regards,Management team

Dear RCGreeting from The Grass Service SuitesOn behalf of The Grass Serviced Suites, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. Your comment or review is the most valuable to us and we thank you for your time in sharing your experiences via The Grass Serviced Suites ’ s agoda.comIt was truly a pleasure to have you as our guests and we look forward to welcoming you back to The Grass Serviced SuitesBest regards, Management Team

Dear JuergenThank you for sharing this very nice review with us on Expedia.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear SiritornThank you for sharing this very nice review with us on expedia.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Sik Eng Eric, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear about noise from outside . Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At The Grass Serviced Suites , we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to The Grass Serviced Suites in the very near future.Best regards,Management team

Dear Nobuhiro, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear about massage normally we have massage service shop in our hotel at second building . Please accept our apologies for the reception did not inform you upon arrival and kindly be informed that we have shared your feedback with our management team for immediate action plan. At The Grass Serviced Suites , we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to The Grass Serviced Suites in the very near future.Best regards,Management team

Dear MakotoThank you for sharing this very nice review with us on Hotels.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Quintin ,It was our pleasure to hear about your reviews. We were so grateful to have you with us on your last visit. On behalf of all staff at the hotel, we would like to say thank you to you. We hope to welcome you back to your Pattaya home at The Grass Serviced Suites . if you will have a chance to visit Pattaya again. Yours sincerely,The Management

Dear CHING BOON, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear about WIFI. Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At The Grass Serviced Suites , we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to The Grass Serviced Suites in the very near future.Best regards,Management team

Dear SAYURIThank you for sharing this very nice review with us on expedia.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear SAYURIThank you for sharing this very nice review with us on Expedia. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Karina,Thank you for sharing this very nice review with us on Expedia. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Valued GuestsThank you for sharing this very nice review with us on Hotels.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear hwan guThank you for sharing this very nice review with us on Hotels.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Mel, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear about parking and security service . Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At The Grass Serviced Suites , we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to The Grass Serviced Suites in the very near future.Best regards,Management team

เรยน Brieyannaทางโรงแรมกราบขอบพระคณทานทเสยสละเวลาอนมคาในการเขยนเลาประสบการณในการเขาพกท The Grass Serviced Suites และชนชอบการบรการของทางโรงแรม ฝายบรหารจะสงตอคำชมของทานไปยงพนกงานเพอเปนกำลงใจในการบรการและรกษามาตรฐานการบรการไวหวงเปนอยางยงวาจะไดรบใชทานอกในโอกาสอนใกลนขอแสดงความนบถอฝายบรหาร

Dear SATOSHI,Thank you so much for your score review regarding to your recent stay with THe Grass Serviced suites . We hope you had a great stay and made a memorable trip while staying with us. We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely,The management

เรยนคณ Sasinanทางโรงแรมกราบขอบพระคณทานทเสยสละเวลาอนมคาในการเขยนเลาประสบการณในการเขาพกท The Grass Serviced Suites และชนชอบการบรการของทางโรงแรม ฝายบรหารจะสงตอคำชมของทานไปยงพนกงานเพอเปนกำลงใจในการบรการและรกษามาตรฐานการบรการไวหวงเปนอยางยงวาจะไดรบใชทานอกในโอกาสอนใกลนขอแสดงความนบถอฝายบรหาร

Dear Raffaele,Thank you so much for your feedback. We are so sorry to hear that you were not happy with power outage during your past stay with us. We had informed the customer upon arriaval and anouce at elevator . We will continue to try our best and improve in all areas to ensure the maximum satisfaction for all guests. Yours sincerely,The Resident

Dear AlThank you so much for your feedback. We were so grateful with your comment as this will help us improve on the concerned area. Regarding to cleanliness, we have called a meeting with our team and it will be solved immediately. We hope that we will have a chance to take care you if you will visit Pattaya again soon.Yours sincerely,Hotel Manager

Dear Lars,Thank you for sharing this very nice review with us on Expedia. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Valued GuestsThank you for sharing this very nice review with us on Hotels.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Mei Mei,Thank you for sharing this very nice review with us on Travelocity. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us.We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay.Best regards,Management Team

Dear Valued Guests Thank you for sharing this very nice review with us on Hotels.com. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

Dear Junichi Thank you for sharing this very nice review with us on Google. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

Dear James, Thank you for taking the time to share detailed feedback following your recent stay.Please accept our apologies We look forward to welcoming you back to The Grass Serviced Suites in the very near future. Best regards, Management team

Dear Valued Guest, Thank you for taking the time to share detailed feedback following your recent stay.Please accept our apologies . We look forward to welcoming you back to The Grass Serviced Suites in the very near future. Best regards, Management team

Dear Valued Guests Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

Dear Valued Guests Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

เรียนลูกค้าที่เคารพ ทางโรงแรมกราบขอบพระคุณท่านที่เสียสละเวลาอันมีค่าในการเขียนเล่าประสบการณ์ในการเข้าพักที่ The Grass Serviced Suites หวังเป็นอย่างยิ่งว่าจะได้รับใช้ท่านอีกในโอกาสอันใกล้นี้ ขอแสดงความนับถือ ฝ่ายบริหาร

Dear Valued Guests Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

Dear Valued Guests Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

Dear Valued Guests Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

Dear Valued Guests Thank you for sharing this very nice review with us. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. Your comment or review is very valuable to us. We do appreciate your recommendation about your stay and, in particular, of staff members, hotel location, facilities that made you a significant comfortable stay. We can’t wait to welcome you back to The Grass Serviced Suites for your next stay. Best regards, Management Team

เรียนลูกค้าที่เคารพ ทางโรงแรมกราบขอบพระคุณท่านที่เสียสละเวลาอันมีค่าในการเขียนเล่าประสบการณ์ในการเข้าพักที่ The Grass Serviced Suites หวังเป็นอย่างยิ่งว่าจะได้รับใช้ท่านอีกในโอกาสอันใกล้นี้ ขอแสดงความนับถือ

เรียนลูกค้าที่เคารพ ทางโรงแรมกราบขอบพระคุณท่านที่เสียสละเวลาอันมีค่าในการเขียนเล่าประสบการณ์ในการเข้าพักที่ The Grass Serviced Suitesและต้องกราบขออภัยในความไม่สะดวกที่เกิดขึ้น ทางโรงแรมจะเร่งดำเนินการปรับปรุงแก้ไขอย่างเร่งด่วนค่ะ หวังเป็นอย่างยิ่งว่าท่านจให้โอกาสทางโรงแรมได้รับใช้ท่านอีกในโอกาสอันใกล้นี้ ขอแสดงความนับถือ