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"Mixed Experience – Great Location but Hygiene Needs Improve The hotel is very well located, which made getting around quite convenient. The staff were also friendly and helpful throughout the stay, which we appreciated. However, the overall hygiene standards, particularly in the toilet, were below expectations. Additionally, the carpets in the reception area and corridors were quite old and had an unpleasant smell, which affected the overall experience. With some improvements in cleanliness and maintenance, this hotel could be a much better place to stay "

"Great hotel for overnight stay befor flight. Lovely room with anazing runway view. Runway bar excellent too."

"Really lovely hotel opposite the airport which is fantastic for early morning flights "

"Reception staff were really friendly and helpful"

"Perfect location for Gatwick south terminal "

"All was. "

"Staff was so informative, room needed cleaning, there was a poop in our toilet and rug was stained"

"So really, what choices do you have? you want to be near your terminal in position to leave. The signage is poor within the hotel and it takes awhile to understand that your room, which has a number beginning with 2, is on the first floor. Food options within the hotel are predictably stratospheric in price, but you know that going in. Noice coming from neighbor plumbing a constant. Overcome by AC noise. It's what it is, an overpriced room where you need it."

"Gym is ok but weights room is very small if more than one person in it. Food costs are crazy expensive. £5 for can of coke from the SELF SERVICE shop. £4.80 to make your own coffee by pressing a button and it going into a plastic cup. I don’t mind paying that for service but this is mad"