Khách sạn Penrose

"The staff is so friendly and everything is great."

"No complaints."

"Excellent parking. Breakfast fresh and good."

"Beautiful place inside, private and quiet. The staff were very accommodating to my ever changing travel issues. I was sad not to be able to stay for more nights!"

"We had a wonderful stay here. Bill was so friendly and helpful at check in, an asset to the hotel for sure. Kitchen and room is very nice size!"

"Small parking Hard bed"

"The Customer Service was great. Pam was nice, friendly, and professional. It was easy to park and everything was clean and neat. I would definitely stay again."

"Easy parking. Off the beaten path but close enough to some fine dining. Room was nice and cozy. "

"The bedding was very comfortable. The breakfast options were great. Bonus having Mexican restaurant right there."

"The front desk people were very friendly and helpful, the room was very clean I love the breakfast everything was delicious had variety breakfast room was very clean and they kept checking to refill what was needed all of our stay was great I would definitely recommend this hotel It’s very very clean and staff was great"

"Could not use my booking due to a terrible smell in the room after turning on the heater. The odor was extremely strong — a heavy dusty, burning smell coming from the heater that made it unhealthy and impossible to stay in the room. I notified the host immediately and left the property, but the response was basically, “it’s probably just dust burning off and it will get better later because the heater is not used often.” The host also refused to provide any refund. The listing photos were...

"The staff was friendly, especially the blonde lady at the front, forgot to get her name. Also, Ms. Kathy that was in charge of breakfast has the best personality. She takes pride in her breakfast making skills and is on top of having enough food to feed the crowds. I would definitely stay here again, felt very welcoming. The shower gel, shampoo, conditioner, and lotion provided in the room was also very helpful."

"I tried to cancel my stay and didn't get my refund for it"

"Dirty"

"The Charleston Inn proved to be an excellent place to stay during my time in Hendersonville. The breakfasts and overall service were consistently impressive, and the location—just a short two‑block walk from the downtown area filled with shops and restaurants—made exploring especially convenient. Even with the Garden Jubilee taking place and the weekend being rainy, it was still an enjoyable visit, made better by having such a comfortable and well‑situated place to stay."

"room was clean and property was well maintained. would stay there again!"

"Overall this place was excellent. We didn’t know they were under construction when we were coming. And while we look forward to coming back when it’s all done, it was just a shock, especially with young kids we just had to be extra aware. The lake was getting construction done as well so not a pretty view like the pictures you’ll see. The beds are kinda high and the floors are hard. Our youngest knows how to get down from a bed, but the higher bed made him hit his head on the floor. So bed...

"Loved our stay my only complaint is the parking - It’s either $50 a day for valet or $30 a day for self parking that turns over at 5a so you’re paying for at minimum 2 days. Also getting to the parking with luggage is a nightmare"

"Breakfast was not very good"

"Good, clean hotel."