Khách sạn Permatang Pauh

"Upon arriving at the hotel, the first impression was very positive. The property is beautiful, well-presented, and the staff were welcoming. Check-in was smooth and efficient with no issues at all. The room itself was well-appointed, clean, and comfortable—exactly what you would expect from a hotel at this level. Unfortunately, this is where things began to go wrong. That evening, I discovered there was no hot water. I contacted the front desk, and to their credit, they responded quickly and...

"Writing The stay was amazing. Despite the remote location — you need to take a Grab to get to the city centre — the ocean view was absolutely worth it, especially for the price we paid. The room was clean, and the staff was wonderful. I would definitely recommend purchasing the breakfast, as it was excellent. We also received a couple’s discount when purchasing breakfast directly at the restaurant. In addition, we had an amazing dinner at the downstairs restaurant with a beautiful ocean view. On...

"All good"

"Amenities were great and location was perfect to explore Penang. The Chambermaid on 13th floor have done an excellent job as the room was clean and well maintained. Thank you as you have make our stay pleasant and comfortable. 👍👍👍👍👍"

"We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November.."

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"This is a lovely hotel. With great a staff. It is away from the city but close enough by Grab for that part of Penang to be accessible. The breakfast was great and varied. The gym was excellent."

"Staff were welcoming and helpful. Standout lady was Kha Mun, efficient and remembered details about us ( hopefully because we were nice! ), fun and so professional. Room in the heritage wing was great, spacious and old style which we prefer to modern rooms which lack character. Bottled water provided daily, complimentary mini bar and wine on arrival. Loved the daily offerings of canapés and a drink between 6pm and 7pm. Such lovely tasty nibbles and we looked forward to it each day. Pool was...

"Breakfast was very busy, floor Staff a bit chaotic and the place was dirty. The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see. Security on grounds were lovely as were the guys in Lobby."

"This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said."

"Rooms are a bit dated (compared to the pictures shown) but generally okay for a comfortable stay. Housekeeping is done everyday so you get fresh towels and sheets daily. Location-wise is central and convenient, and across from 1st Avenue Mall which is great if you need anything."

"This is our second stay in this hotel. Location is perfect, nearby to town and also not too far away from Batu Ferringhi area. Although the hotel is a bit old, the staff truly make the difference. Housekeeping staff were very helpful and friendly, providing us with ample items upon request as they knew we do not require any housekeeping service during our stay. Concierge staff Badrol truly caught our attention, as he always smile at us and other guests. We could tell that he really take pride in...

"Staff were extremely helpful."

"枕が少し臭う"

"朝食はビュッフェスタイルで種類が豊富で満足。 部屋にはドリンクが４種類のソフトドリンクと水が２本置いてあり、嬉しい。"